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Old Sep 21, 2012, 02:12 PM   #1
Gregintosh
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Visual Voicemail not working (iPhone 5 Verizon)

Well the message is pretty self-explanatory, on my new iPhone 5 visual voicemail does not work.

When I click the voicemail tab, it simply starts dialing into a voicemail number.

I am using Verizon, and I am in the Chicago area.

Anyone else have any issues? Or any ways this can be fixed?
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Old Sep 21, 2012, 02:26 PM   #2
mackmgg
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That always happens to me with AT&T when I restore my phone. Once you get a voicemail it'll ask you for the password and then visual voicemail starts working.
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Old Sep 21, 2012, 02:28 PM   #3
Gregintosh
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That worked! Thanks! It's been a while since I last set up an iPhone from scratch.
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Old Sep 21, 2012, 06:01 PM   #4
srcstc
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Yea thanks!!
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Old Dec 9, 2012, 04:33 AM   #5
russlittle
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Okay. I have the same problem. No visual voicemail. I5, Verizon. My voicemail was already established on Verizon (with an Android phone) and works as it always has, just now on my iPhone. When I touch voicemail, it starts the call. I've found no one who can help me. Any ideas?
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Old Dec 9, 2012, 08:16 AM   #6
xlost6
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Go to Settings, select Phone, select Change Voicemail Password. Just put in your password that you would use to access your voicemail if you were dialing the number.

Now go back to the Phone app. Click on the voicemail tab and all your voicemails should appear. That's what fixed it for me.

Give it a try and report back.

You're welcome.
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Old Dec 9, 2012, 06:41 PM   #7
russlittle
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Change Voicemail Password does appear in my phone settings. Any other suggestion?
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Old Dec 9, 2012, 06:46 PM   #8
xlost6
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Quote:
Originally Posted by russlittle View Post
Change Voicemail Password does appear in my phone settings. Any other suggestion?
Did you do what I told you?
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Old Dec 10, 2012, 12:53 AM   #9
russlittle
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You said "Go to Settings, select Phone, select Change Voicemail Password." I said that "Change Voicemail Password" does not appear after selecting "Settings" then "Phone". It is not an available option!

----------

Sorry. I left out the critical word "not"
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