Does your iPhone 5 screen click down in the corners?

[Zac7]

Originally Posted by syd430

Refurbs have a brand new casing and battery, as opposed to your current phone which has a used casing and battery.

Couple that with the fact that most other OEMs for phones, laptops, TV's etc will ask you to actually hand your item in so they can repair it over a couple of weeks, I'd say you're getting a pretty good deal.

Your current phone is used. Why do you deserve a brand new phone just because it requires repair?

If your BMW developed a fault 9 months in are you going to go back to BMW and ask them to give you a brand new car off the showroom?

Just go and get a refurb and be grateful that Apple arn't making you hand it in for a 2-4 week repair like every other OEM.

Again, the refurbs are in some aspects newer than your current phone. I've gone through 2 refurbs for iphone 4 and another 2 for my iphone 5. Each one was identical to brand new, it's impossible to tell the difference.

Also refurbs are not inferior in quality or have higher fault rates. They they are made to the exact same standard as a new phone. If you got 2 bad refurbs in a row then the same could of happened when getting 2 new phones.

Honestly, look at my post history, I complain about every a lot aspects about iPhones. Complaining about getting a refurb is a bit much though and I see it all the time here.

I don't feel that I should get a new phone...I just have the impression, especially after I just got a far inferior refurbished phone, that replacement phones are less than production phones. Appreciate your post, but didn't really answer my question. I was just wondering if Verizon has the tendency to replace a faulty phone with a factory sealed phone...thats all. I don't feel I showed any type of entitlement. I am rather greatful Apple handles issues the way they do.

Also, if there was a clear factory defect on a BMW and it couldn't be fixed, ie the screen click couldn't be fixed, the car would be traded in. If Apple would have fixed my first iPhone's screen click I wouldn't be posting, but instead they replaced it with something worse.

[SnowLeopard OSX]

Rock solid.

[syd430]

Originally Posted by Zac7

I don't feel that I should get a new phone...I just have the impression, especially after I just got a far inferior refurbished phone, that replacement phones are less than production phones. Appreciate your post, but didn't really answer my question. I was just wondering if Verizon has the tendency to replace a faulty phone with a factory sealed phone...thats all. I don't feel I showed any type of entitlement. I am rather greatful Apple handles issues the way they do.

Also, if there was a clear factory defect on a BMW and it couldn't be fixed, ie the screen click couldn't be fixed, the car would be traded in. If Apple would have fixed my first iPhone's screen click I wouldn't be posting, but instead they replaced it with something worse.

AFIK it's not possible to get a brand new retail box anywhere, including going directly to the carrier. All replacements are in a white box which may or may not be a brand new unit. The store clerk also doesn't know it's a new unit or refurb. The only exception is if you do a return an swap within 14 days.

Your first replacement might have also been brand new, which is actually more plausible if it came with a fault right out of the box.

[Zac7]

Originally Posted by syd430

AFIK it's not possible to get a brand new retail box anywhere, including going directly to the carrier. All replacements are in a white box which may or may not be a brand new unit. The store clerk also doesn't know it's a new unit or refurb. The only exception is if you do a return an swap within 14 days.

Thanks! I will just hope the refurb I get is a little better than the one I got yesterday.

[biglew]

I think it's the sleep wake button, the same rattling noise was on the 4s also...

[jabingla2810]

Originally Posted by biglew

I think it's the sleep wake button, the same rattling noise was on the 4s also...

It's not a rattle, it's a click, you can actually see the screen click down in to place.

No problems since getting my replacement, it's been rock solid.

[macduke]

I have a day 1 iPhone 5 that has developed this problem. The top left corner pops. The sleep/wake button also seems to be having trouble now. When I push it, sometimes the display will go on and off quickly—or it just won't do anything at all. But it's pretty random. Sometimes when I hold in on the corner with medium pressure where it pops, the sleep/wake problem will happen over and over, but once it pops in it will sometimes stop for a while. It's pretty annoying that there is no Apple Store near the University of Missouri. Guess I'll have to go to KC or STL. Between this and the image retention on my Retina MacBook Pro and iPad 2 I'm not a very happy camper!

[Chalhoub]

I have the same problem, but i live in Hungary and we have no Genius Bar here. Can they repair or replace it at an official Apple service? I bought it on 10th December, and it clicks on the top right side of the screen.

[Iphone5savvy]

I had this same problem just recently.
I tried to ignore it but it's really annoying and it just got worse. When you press it with some pressure it'll somehow flatten and the popping sound will disappear. But only for a while. Went to apple last Jan1 and now I have a replacement. They looked at my phone, commended how I placed my phone's screen protectors (front and back) then gave me a new
(Out of the box) unit. Thanks to iCloud my phone looks like my old one.

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Originally Posted by Chalhoub

I have the same problem, but i live in Hungary and we have no Genius Bar here. Can they repair or replace it at an official Apple service? I bought it on 10th December, and it clicks on the top right side of the screen.

Actually I think you can call the Apple hotline or you nearest Apple retailer there in your area. Tell them the problem. You should have a new replacement phone if that's the case.

[Wicked1]

nope not anywhere either, tried the entire phone

[adam044]

I originally voted no but a few days ago the right side the of my phone clicks like the screen is lifting up or something because I push it down and it will stop for a few seconds and then start clicking again. It's actually loud. I've never dropped it or anything and haven't had any problems at all with it so I'm not looking forward to going to apple to get a new one.

Had it since release btw

[HNfan]

Sounds like a defect. I would take it back if it were me.

[TyPod]

Rock solid here on my 16GB white

[Grolubao]

Maybe this is happening because your iPhone is bent. The one I noticed clicking was the one that was bent out of the box

[Wicked1]

Rock Solid for me, however this is my 3rd IP5, the others had major hardware issues, one had not LTE, the other had poor WiFi, Apple diagnosed and replaced asap.

[hofnar]

I'm on my third iPhone 5. My first started clicking after about 5 months. Then my second started after 2 months. All were in the lower left hand corner.

Honestly I have no idea what's wrong, maybe it's just me. None were ever dropped.

[MacBookPro13"]

Originally Posted by hofnar

I'm on my third iPhone 5. My first started clicking after about 5 months. Then my second started after 2 months. All were in the lower left hand corner.

Honestly I have no idea what's wrong, maybe it's just me. None were ever dropped.

I'm the exact same. This is iPhone 5 number 3 now and the same problem has just resurfaced, 2 months after this replacement. Don't even know what to do anymore I am so annoyed. What use is another replacement if it will most likely turn out to be the same rubbish again?

[Defender2010]

Originally Posted by close2reality

if anything pushing it down is temporarily adhering it...keyword temporarily.

Adhering? I don't quite understand this phenomenon. Is the clicking sound from the screen not set into the aluminium backing correctly? There is no glue or adhering here, it can easily be taken out and reseated.

[codyst]

Rock Solid sir!

[HCO]

Top right hand side on mine