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Old Dec 14, 2012, 04:11 PM   #1
macrumors 6502
Join Date: Jan 2012
First Time Screen Repair and Questions

Hello All,

Verizon Wireless. iPhone 5 purchased at Apple Store.

Background: I broke my 4s's screen on cement totally shattering the front screen (no Apple Care) but I want to get it replaced - I'm willing to pay the $200 or $150 to get it replaced.

Background: I got an iPhone 5 (17 days since I bought it) with AppleCare+ and after 1+ years of a nekkid iPhone 4s with 0 scratches -- I've got a .5 cm scratch on the front screen, scratches on the back, and black paint chipping off the phone like crazy. WiFi doesn't give internet access on some routers.

1. Is it $150 or $200 to replace the front glass on a 4s? I hear they don't actually replace the glass but just give you a refurbished phone? Do you guys/gals know? If no refurbished, how long does the screen repair take?

2. Re iPhone 5: Is there anyway to return this or get it exchanged? I wouldn't mind going up to 32GB but I imagine the scratches and chipping paint makes that ineligible even though I'm within the 30 days?

3. I read that you can return after 30 days - I wouldn't mind paying for the damage I've done but I'd like to get my Upgrade back. If I return the iPhone 5 (if they let me) will I get my Verizon upgrade back? (Purchased 17 days ago).

I don't think my 5 is going to last very well. Because of that I'm repairing my 4s and am planning on using it for most of my texting - going to use skype to call, etc so I don't wear out my 5...

Thanks for the information and the time,
BigMcGuire is offline   0 Reply With Quote
Old Dec 14, 2012, 05:08 PM   #2
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As far as #1 goes, it will be $199 if you want to go through Apple:
Greencardman is offline   0 Reply With Quote
Old Dec 14, 2012, 05:30 PM   #3
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This sums it up.
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Old Dec 14, 2012, 05:35 PM   #4
Apple Techs
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Join Date: Dec 2012
Location: Phoenix, Az
Just order a new 4s screen or a cdma screen and cut it to fit repair should take a newbie like 1 hour to do follow ifixit and you are golden

don't pay $200 for a new 4s you can even have it repaired at a shop for $70-$100

or people buy em like that for about $200
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Old Dec 14, 2012, 06:37 PM   #5
macrumors 68020
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Join Date: Apr 2012
Location: NJ
i just got a replacement 4S screen for my brother on icracked for $74. and the replacement screen comes with tools needed for the repair, directions and video tutorials. screw paying $150-200 for a whole replacement. took me about an hour.
Verizon iPhone 5S 32GB Space Grey
iPad Mini 16GB Black, iPad 1 32 GB Black
iPod Touch 4th Generation 64GB Black
Apple TV 3rd Generation, Apple AirPort Express 2nd Generation
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