iPhone 5 intermittently loses signal and network logo

Cscottrun · Nov 12, 2012, 10:04 AM

About once a day, or once every other day, my 5 will suddenly lose service, drop to 1 or 0 bars, and the ATT logo, as well as the 4g or LTE indicator disappear. Anyone else have this problem? I am on Long Island, service is defintely not spotty here, and I can confirm this never happened on my 4 or 4s. Screenshot attatched.

dontwalkhand · Nov 12, 2012, 10:11 AM

I lose my Sprint logo too, make sure the SIM Card is firmly seated in the tray and see if that helps.

vastoholic · Nov 12, 2012, 10:41 AM

I have this too but it has happened on all of my iPhones. I've always attributed the problem to the carrier. I'm on AT&T as well.

InfinitiG · Nov 12, 2012, 11:05 AM

Have the same issue with my 5 on ATT. Dont remember having this issue on my 4.
Its definitely a ios bug

rwilliams · Nov 12, 2012, 11:06 AM

I started seeing this problem this past weekend. I'm on AT&T in Raleigh, NC.

danielxute · Nov 13, 2012, 03:21 PM

My girlfriend and I had this same problem, switched the phones and the replacements had the same problem. Went to AT&T and told them I was not happy and they let me cancel my 17 day old contract with no fee's and we ported over to Verizon. Verizon is working much better and we now have LTE

vastoholic · Nov 13, 2012, 03:58 PM

Quote:

Originally Posted by InfinitiG

Have the same issue with my 5 on ATT. Dont remember having this issue on my 4.
Its definitely a ios bug

I really don't think it is an iOS bug. I've had had it on all my iPhones as far back as the 4 that I can remember. I think it's just AT&T. I don't remember the specifics of when I happened. Most were not in crazy congested areas except for the last time this weekend during a college football game.

ProudLoz · Nov 13, 2012, 04:10 PM

Quote:

Originally Posted by Cscottrun

About once a day, or once every other day, my 5 will suddenly lose service, drop to 1 or 0 bars, and the ATT logo, as well as the 4g or LTE indicator disappear. Anyone else have this problem? I am on Long Island, service is defintely not spotty here, and I can confirm this never happened on my 4 or 4s. Screenshot attatched.

I had this happen to me last weekend at home. However, in my situation it was happening randomnly both on Saturday and Sunday. It hasn't happened since then, I believe AT&T was most likely messing with the towers, or it could've been the weather interfering with the antennas. Who knows.

However, today I experienced a data block on my iPhone 5. I had no data going through despite it saying it was connected to AT&T's 4G network. Reloading any app on my phone would just go in an endless loop. Normally if the cellular network is off, it'll notify you when you try to reload a page on Safari or update an app. This time, no notifications like so on any app. It was strange, a reboot fixed the problem though.

sviato · Nov 13, 2012, 04:38 PM

I'm in Canada and have had this happen on my 4 and 4S. Signal usually comes back within seconds though. Seems like a network reset or something :S

ECUpirate44 · 10:25 PM

Happens all the time to me. Verizon running 6.0

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ATC · Jan 23, 2013, 09:20 PM

Quote:

Originally Posted by sviato

I'm in Canada and have had this happen on my 4 and 4S. Signal usually comes back within seconds though. Seems like a network reset or something :S

In Canada too and it happened on my 4 and now my 5 about once every few days but it comes back within seconds. I think its network reception issue too as it also happened on other older iPhones with other SIMs.

avanpelt · Jan 23, 2013, 10:18 PM

Hasn't happened to me with the iPhone 4 or iPhone 5 on Verizon.

Nov 12, 2012, 10:04 AM	#1
Cscottrun macrumors regular Join Date: Oct 2011	iPhone 5 intermittently loses signal and network logo About once a day, or once every other day, my 5 will suddenly lose service, drop to 1 or 0 bars, and the ATT logo, as well as the 4g or LTE indicator disappear. Anyone else have this problem? I am on Long Island, service is defintely not spotty here, and I can confirm this never happened on my 4 or 4s. Screenshot attatched. Attached Thumbnails
	0

Nov 12, 2012, 10:11 AM	#2
dontwalkhand macrumors 68030 Join Date: Jul 2007 Location: Phoenix, AZ	I lose my Sprint logo too, make sure the SIM Card is firmly seated in the tray and see if that helps. __________________ Once you go you never go back iPhone 5 16GB Black & Slate Sprint::2010 MacBook Air 13" 1.86 C2D::iPad mini 16GB Wi-Fi::Various other Apple products.
	0

Nov 12, 2012, 10:41 AM	#3
vastoholic macrumors 68000 Join Date: Jan 2009 Location: Tulsa, OK	I have this too but it has happened on all of my iPhones. I've always attributed the problem to the carrier. I'm on AT&T as well. __________________ View my flickr sets....if you want. They're not too exciting.
	1

Jan 23, 2013, 08:05 PM	#10
ECUpirate44 macrumors 603 Join Date: Mar 2010 Location: NC	Happens all the time to me. Verizon running 6.0 __________________ 2012 RMBP 2.3/8/256. 16Gb iPhone 5 Black & Slate. Last edited by ECUpirate44; Jan 23, 2013 at 10:25 PM.
	0

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Nov 12, 2012, 11:05 AM	#4
InfinitiG macrumors 6502 Join Date: Jun 2010	Have the same issue with my 5 on ATT. Dont remember having this issue on my 4. Its definitely a ios bug
	0

Nov 12, 2012, 11:06 AM	#5
rwilliams macrumors 68020 Join Date: Apr 2009	I started seeing this problem this past weekend. I'm on AT&T in Raleigh, NC.
	0

Nov 13, 2012, 03:21 PM	#6
danielxute macrumors member Join Date: Aug 2011	My girlfriend and I had this same problem, switched the phones and the replacements had the same problem. Went to AT&T and told them I was not happy and they let me cancel my 17 day old contract with no fee's and we ported over to Verizon. Verizon is working much better and we now have LTE
	0

Nov 13, 2012, 04:38 PM	#9
sviato macrumors 6502a Join Date: Oct 2010 Location: Mississauga, Canada	I'm in Canada and have had this happen on my 4 and 4S. Signal usually comes back within seconds though. Seems like a network reset or something :S
	0

Jan 23, 2013, 10:18 PM	#12
avanpelt macrumors 6502 Join Date: Jun 2010	Hasn't happened to me with the iPhone 4 or iPhone 5 on Verizon.
	0