Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Hardware > Desktops > iMac

Reply
 
Thread Tools Search this Thread Display Modes
Old Jan 27, 2013, 08:25 PM   #1
edry.hilario
macrumors 6502a
 
Join Date: Aug 2010
Is Apple doing repair to the late 2012 iMac's?

Hi everyone, ive gone through three replacements and im still not happy with my imac, im sick and tired of going through the whole replacement hassle and not knowing if id get a issue free imac I DO NOT want to deal with that anymore. The current imac i have has very very low yellow tint and pretty evenly light, however i do have rattling sound coming from the fan. I was just wondering if any of you have done repairs to these imacs at your local apple stores? since i dont want to go through the replacement hassle i just want this very one to be repair. Any help will be greatly appreciated.
edry.hilario is offline   0 Reply With Quote
Old Jan 27, 2013, 08:50 PM   #2
WilliamG
macrumors 601
 
Join Date: Mar 2008
Location: Seattle
I feel for you, edry. I really do. I'd call up your local Apple Store and ask them directly. You're just one fan away from being satisfied? I'd go for it.
__________________
iMac, MacBook Air, Mac mini, iPad, iPhone, 55-11
www.bighugenerd.com
WilliamG is offline   0 Reply With Quote
Old Jan 27, 2013, 08:59 PM   #3
edry.hilario
Thread Starter
macrumors 6502a
 
Join Date: Aug 2010
Quote:
Originally Posted by WilliamG View Post
I feel for you, edry. I really do. I'd call up your local Apple Store and ask them directly. You're just one fan away from being satisfied? I'd go for it.
thanks bud!.. the last time i talked to my rep they called in my local apple store and they said they are not getting parts since its a new product, so im just wondering if thats the case everywhere else.
edry.hilario is offline   0 Reply With Quote
Old Jan 27, 2013, 09:04 PM   #4
WilliamG
macrumors 601
 
Join Date: Mar 2008
Location: Seattle
Quote:
Originally Posted by edry.hilario View Post
thanks bud!.. the last time i talked to my rep they called in my local apple store and they said they are not getting parts since its a new product, so im just wondering if thats the case everywhere else.
Well, if you're SURE it's the fan, then rest easy, hold on to your system until they're doing repairs, and get it fixed. Really won't take them long to do the repair since it's just some tape (for the screen) and one component to remove.

Hang in there.
__________________
iMac, MacBook Air, Mac mini, iPad, iPhone, 55-11
www.bighugenerd.com
WilliamG is offline   0 Reply With Quote
Old Jan 27, 2013, 09:11 PM   #5
edry.hilario
Thread Starter
macrumors 6502a
 
Join Date: Aug 2010
Quote:
Originally Posted by WilliamG View Post
Well, if you're SURE it's the fan, then rest easy, hold on to your system until they're doing repairs, and get it fixed. Really won't take them long to do the repair since it's just some tape (for the screen) and one component to remove.

Hang in there.
yeah, i guess im very unlucky with these things i just had to replace my ipad too, the dock connector was fk'd. I will hang on to see what the future awaits me. Ps. the reason why i know its the fan its because iMaclovin was having the same issue with his it made the same exact noise as mine identical!, his machine only has a ssd no hard drive, so the only moving part is the fan, nothing else makes any sound like that kind so im 95% sure its the fan, moreover the sound its the loudest right where the fan its located in the machine so.. thats that.
edry.hilario is offline   0 Reply With Quote
Old Jan 27, 2013, 10:13 PM   #6
WilliamG
macrumors 601
 
Join Date: Mar 2008
Location: Seattle
Well, then hang in there, since it's not worth exchanging the whole system over a fan, especially since the rest of the system is apparently fine!
__________________
iMac, MacBook Air, Mac mini, iPad, iPhone, 55-11
www.bighugenerd.com
WilliamG is offline   0 Reply With Quote
Old Jan 27, 2013, 11:44 PM   #7
tom vilsack
macrumors 68000
 
tom vilsack's Avatar
 
Join Date: Nov 2010
Location: ladner cdn
I second the hang in there with fan...just setup something with local store for when they gets part....last thing you want to do is take is back over fan,and get a screen issue with next one!
tom vilsack is offline   0 Reply With Quote
Old Jan 28, 2013, 08:41 AM   #8
edry.hilario
Thread Starter
macrumors 6502a
 
Join Date: Aug 2010
Update

just called in my local apple store, they are doing they are doing repairs however they do not have parts on stock from the machines theyd to order them which im definitely fine with. Im gonna take it in today so they can order it. thanks for the support guys
edry.hilario is offline   0 Reply With Quote
Old Jan 28, 2013, 09:20 AM   #9
trustever
macrumors 6502
 
Join Date: Jan 2013
just out of curiosity what was wrong with the preceeding two imacs you had that you have a third replacement? That's absolutely bad luck...
trustever is offline   0 Reply With Quote
Old Jan 28, 2013, 09:35 AM   #10
edry.hilario
Thread Starter
macrumors 6502a
 
Join Date: Aug 2010
Quote:
Originally Posted by trustever View Post
just out of curiosity what was wrong with the preceeding two imacs you had that you have a third replacement? That's absolutely bad luck...
the first one had the fan issues, the second one had horrible horrible retention end lot of light bleed, and this third one has bad fan again but the screen is good.
edry.hilario is offline   0 Reply With Quote
Old Jan 28, 2013, 09:43 AM   #11
trustever
macrumors 6502
 
Join Date: Jan 2013
Sounds you have hand picked the best Imacs of the batch shipped in your area.

Where about do you leave? Please tell me is somewhere like AU or NZ..

Excuse my horible humor, a serious queston now: how long did it take you every time to have the replacement since you sent the old back?

thanks for the info in advance...
trustever is offline   0 Reply With Quote
Old Jan 28, 2013, 09:52 AM   #12
edry.hilario
Thread Starter
macrumors 6502a
 
Join Date: Aug 2010
Quote:
Originally Posted by trustever View Post
Sounds you have hand picked the best Imacs of the batch shipped in your area.

Where about do you leave? Please tell me is somewhere like AU or NZ..

Excuse my horible humor, a serious queston now: how long did it take you every time to have the replacement since you sent the old back?

thanks for the info in advance...
haha but yeah.. im from Rhode island US and yes it seems that they read my name every time and said "lets send him another crappy one". but in all seriousness it took about 2.5 weeks to get my replacements each one.. and it sucks because youre in limbo the whole time. It like you cant get comfortable with the machine and set it up exactly how you want it because, whats the point? youre going to have to return it anyways so.. thats that, i use a lot of audio and video plugins for cs6, logic and other apps and if i tried to do a time machine backup from previous machines they dont work and i have to set them up all over again its just a pain and dont want to deal with the whole return process and have another crappy machine and keep on going on that ongoing cycle crap.
edry.hilario is offline   0 Reply With Quote
Old Jan 28, 2013, 11:23 AM   #13
trustever
macrumors 6502
 
Join Date: Jan 2013
I know what you mean about the set up... When mine will finally get delivered I will not eaven bother moving in any personal data on the hard drive untill the first coupule of weeks have passed without issues.

Thanks god my MBP is not totally wrecked and should supposely handle the daily work for another while before being deliverd to my parents.

Good luck with yours and thanks for the reply!
trustever is offline   0 Reply With Quote
Old Jan 28, 2013, 11:45 AM   #14
crows
macrumors member
 
Join Date: Nov 2012
I just took mine in and they said they had to order the part and could take 4-5 days to get the part and another day to install it, and I took it in to fix the yellow tint issue with the display.
crows is offline   0 Reply With Quote
Old Jan 28, 2013, 11:50 AM   #15
edry.hilario
Thread Starter
macrumors 6502a
 
Join Date: Aug 2010
Quote:
Originally Posted by crows View Post
I just took mine in and they said they had to order the part and could take 4-5 days to get the part and another day to install it, and I took it in to fix the yellow tint issue with the display.
Thanks for the info, please let me know how everything goes.
edry.hilario is offline   0 Reply With Quote
Old Jan 28, 2013, 12:48 PM   #16
AndiS.
macrumors regular
 
Join Date: Dec 2012
Quote:
Originally Posted by edry.hilario View Post
Hi everyone, ive gone through three replacements and im still not happy with my imac, im sick and tired of going through the whole replacement hassle and not knowing if id get a issue free imac I DO NOT want to deal with that anymore. The current imac i have has very very low yellow tint and pretty evenly light, however i do have rattling sound coming from the fan. I was just wondering if any of you have done repairs to these imacs at your local apple stores? since i dont want to go through the replacement hassle i just want this very one to be repair. Any help will be greatly appreciated.
My third replacement is also inbound, I hope this unit has the desired quality. The first one was making sporadically occurring cracking noises, the second one had image retention and a dent in the stand. It's a brilliant machine, but for the money, certain problems shouldn't occur.
AndiS. is offline   0 Reply With Quote
Old Jan 28, 2013, 05:45 PM   #17
forty2j
macrumors 68030
 
forty2j's Avatar
 
Join Date: Jul 2008
Location: NJ
I recommend you stop banging your iPad across the back of your iMac.
__________________
 2012 iMac 3.2GHz 27" 680MX Fusion  iPhone 5  Apple TV 2  iPad 2 
forty2j is offline   0 Reply With Quote
Old Jan 28, 2013, 06:28 PM   #18
edry.hilario
Thread Starter
macrumors 6502a
 
Join Date: Aug 2010
Quote:
Originally Posted by forty2j View Post
I recommend you stop banging your iPad across the back of your iMac.
Hahahahahahahah,

i took it in today they agreed to have the fan replaced, however as expected they didnt have the part in they guy also told me that this might be the first imac theyd do repairs on.. sweet that doesnt sound like bad luck anywhere. Experimenting with my imac sweet.
edry.hilario is offline   0 Reply With Quote
Old Jan 28, 2013, 06:38 PM   #19
tom vilsack
macrumors 68000
 
tom vilsack's Avatar
 
Join Date: Nov 2010
Location: ladner cdn
edry: it happens to all of us...

-had to take back 3 tv's to bb until i got a good one
-back in 99 bought a new toyota only to take it home and have wipers not work (14 years latter still have and love)
tom vilsack is offline   0 Reply With Quote
Old Jan 28, 2013, 06:41 PM   #20
edry.hilario
Thread Starter
macrumors 6502a
 
Join Date: Aug 2010
Quote:
Originally Posted by tom vilsack View Post
edry: it happens to all of us...

-had to take back 3 tv's to bb until i got a good one
-back in 99 bought a new toyota only to take it home and have wipers not work (14 years latter still have and love)
yeah i guess it makes life more exciting but the same time annoying.. i just want to get what i paid for, the fan is the only thing bothering me right now after that id be good to go (hopefully).
edry.hilario is offline   0 Reply With Quote
Old Jan 28, 2013, 10:14 PM   #21
crows
macrumors member
 
Join Date: Nov 2012
Quote:
Originally Posted by edry.hilario View Post
yeah i guess it makes life more exciting but the same time annoying.. i just want to get what i paid for, the fan is the only thing bothering me right now after that id be good to go (hopefully).
if it's just the fan I too would make them repair it, its harder to get a good screen than replacing a fan imo. Plus watch all these teardown videos on youtube I mean taking the screen off is so simple I bet they can't screw it up.
crows is offline   0 Reply With Quote
Old Jan 29, 2013, 05:35 PM   #22
edry.hilario
Thread Starter
macrumors 6502a
 
Join Date: Aug 2010
update

Just dropped off my iMac to the apple store today. Wish me luck guys
edry.hilario is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Desktops > iMac

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Can I sell Genuine Apple Ram that came with my Late 2012 iMac? Elektrikz iMac 9 Mar 10, 2014 05:19 PM
Using a MacBook Late 2006 as a second monitor for iMac 27" Late 2012? sultanoflondon iMac 5 Jan 19, 2014 01:25 PM
Advice Needed: Repair Late 2009 iMac vs. Buy Late 2012 MacMini AhmedFaisal Buying Tips and Advice 1 Nov 21, 2013 02:39 PM
Apple Store Suggestion for PS3 on Late 2012 27" iMac Spimunk iMac 7 Mar 7, 2013 05:47 PM
Late 2012 mac mini or late 2012 imac? Pianoman0018 iMac 2 Jan 7, 2013 05:01 AM

Forum Jump

All times are GMT -5. The time now is 06:43 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC