How long have your replacements been taking? My imac has a yellow screen, really bad. My 09 27" had yellow tint, but not this bad. But my replacement time looks like it's going to be the same wait as my original order.
replacements are prioritized at the top of the queue, even though your online order status won't reflect it. my replacements took about a week each time.
That's what I thought because my buddy bought an iPhone 5 preorder, then it was 2-3 weeks I think, and he got his replacement in less than a week. Thanks 4 the input. What was wrong with yours?
Got it. The iMac replacement process was really smooth for me, thankfully. You should be in good hands.
I had some bad backlight bleeding on my first iMac. My replacement actually was much worse and had really bad yellowing. But the next one was great.
I'm curious, when you say you have yellowing on your screen, is it that one part of the screen is more yellow than the other? Or is it that the whole screen seem yellow? Reason I ask is because the new iMacs seem to have their color calibrated warmly (which I actually like), which makes whites look yellower at first glance. If it's consistently yellowish on the whole screen, you probably don't have a defective display. The problematic cases are when, for example, the bottom half of the screen is much yellower than the top half. I've seen that, and that's ugly.
Here is what mine looks like. The left half looks yellow to me. Is this what you had?
oh wow, that is one BAD screen.
Here is what mine looks like. The left half looks yellow to me. Is this what you had?
Yikes, I suppose so. Mine was more top to bottom gradation from white to yellow. Do you notice this in everyday use?
edit: reason I ask is because test screens and test patterns always tend to reveal flaws. I think it's better to gauge based on real-world usage. For example, because my screen was yellower on the bottom, it would make gmail look weird for me. Emails at the top of the list would like white while emails on the bottom looked yellow.. and that was distracting.
For me, right now the left side of my browser screen looks slightly yellow to me on the white background if I make my browser window full screen. In pictures I don't notice it, but on a solid color screen the left half of the screen always looks yellower than the right. I looked back at your thread and I think my screen looks like yours did in the pictures you posted. This is my fourth iMac and I'm taking it back.
I notice it a lot in Windows 8. When the full-screen apps start there is short period of time with a splash screen. It is very easy to see when that happens because it's a solid color screen with a logo in the center. And of course watching movies or playing dark games like Diablo 3 is horrible.
Got it. The iMac replacement process was really smooth for me, thankfully. You should be in good hands.
I had some bad backlight bleeding on my first iMac. My replacement actually was much worse and had really bad yellowing. But the next one was great.
I'm curious, when you say you have yellowing on your screen, is it that one part of the screen is more yellow than the other? Or is it that the whole screen seem yellow? Reason I ask is because the new iMacs seem to have their color calibrated warmly (which I actually like), which makes whites look yellower at first glance. If it's consistently yellowish on the whole screen, you probably don't have a defective display. The problematic cases are when, for example, the bottom half of the screen is much yellower than the top half. I've seen that, and that's ugly.
The bottom half of the display is really yellow. It was really bad more towards the bottom right of the screen, the bottom left half was pretty noticeable, but no where as bad as the right. Hopefully my next one will be good!
I received my 3rd iMac today... and so far I'm happy to say that I haven't noticed any major issues.
Ouch! This thread makes me very scared on what kind of machine I'll end up with!
And what scares me the most is that in US the replacement process must be way smoother than in other countries.
I'm in Greece and the thought of having to ask for a replacement makes me cringe. On top of that the wait time is different for sure. So a month's wait for a replacement might be expected.
Keeping my fingers crossed!
I hear you. I'm in Hungary, and trying to return anything can be incredibly difficult. In the US, maybe, people can return 3-4 iMacs if that's what it takes to get a decent screen. Here, I dunno....
Well, looks like I spoke too soon...
After using my new iMac for a few hours I realized it has some major image retention issues, worst than my 2nd unit.
It looks like I'll be calling the Apple Executive Customer Support Rep that I've been dealing with to voice my frustration and disappointment. All of the issues I've had so far with the 3 iMacs I've received are due to bad displays. Something has got to give.
just out of curiosity, how long do you have the screen static before IR like that shows up? I haven't noticed IR on my iMac but I've never tested for it.. not sure if it'd be a big issue for me either way
just out of curiosity, how long do you have the screen static before IR like that shows up? I haven't noticed IR on my iMac but I've never tested for it.. not sure if it'd be a big issue for me either way
Honestly, if you do not notice anything in regular use, don't go looking for it ; )
FYI, I just exchanged my 2nd iMac (first one had crazy buzzing, and second one had a piece of dirt under the glass), and the third one is absolutely appalling.
Here's a picture of the insane light bleed. I'm not talking about the viewing angles in the top left and top right - that's unfortunately normal with these IPS panels. I'm talking about that big splotch of bleed at the bottom of the screen on the left. It's absolutely horrible, and insanely distracting.
Thankfully the Apple store had more high-end 27" iMacs in stock, and so I was able to get back to the store and swap it out. I haven't had a huge amount of time to put this new one through its paces, but first impressions are much better. No insane bleed, that's for sure.
Here's a pick of the iMac I returned. This is MEDIUM brightness. It's always easy to tell bleed from just IPS viewing-angle deficiencies. The viewing-angle deficiencies have a characteristic about them that's easy to spot, whereas Bleed looks very.... well... you can tell.