Go Back   MacRumors Forums > Apple Hardware > Apple TV and Home Theater

Reply
 
Thread Tools Search this Thread Display Modes
Old Feb 20, 2013, 06:26 PM   #1
chrisynwa1987
macrumors newbie
 
Join Date: Feb 2013
Having trouble watching purchased films on Apple TV!

I got apple TV today seems to be working fine except for when i go to watch movies i already own, instead of play it says get film, then it says your film will be ready in 1 hours time. Is this normal? i dont want to be paying for the film again. I cant check my billing as hotmail wont let me access my email, so is this normal practice or am i doing something wrong? any help will be greatly appreciated.

cheers chris.

Last edited by chrisynwa1987; Feb 22, 2013 at 04:13 PM. Reason: title change
chrisynwa1987 is offline   0 Reply With Quote
Old Feb 20, 2013, 06:46 PM   #2
mic j
macrumors 68020
 
Join Date: Mar 2012
Quote:
Originally Posted by chrisynwa1987 View Post
I got apple TV today seems to be working fine except for when i go to watch movies i already own, instead of play it says get film, then it says your film will be ready in 1 hours time. Is this normal? i dont want to be paying for the film again. I cant check my billing as hotmail wont let me access my email, so is this normal practice or am i doing something wrong? any help will be greatly appreciated.

cheers chris.
You say you are trying to watch movies you already own. Are they located on your computer? Are you going through the "Computer" icon on the aTV menu to watch a movie? Or are you trying to download a movie from iTunes?
__________________
17" MBP '09, 2.66 GHz, 8GB RAM; 13" MBP (Retina) '12, 2.5GHz, 8GB RAM; iPad 2, 32GB; iPhone 5s; AE; AppleTV 3; AEBS w 1TB Seagate HDD; 65" Mits DLP, Sony STR-DB1070 AVR
mic j is offline   0 Reply With Quote
Old Feb 20, 2013, 07:23 PM   #3
chrisynwa1987
Thread Starter
macrumors newbie
 
Join Date: Feb 2013
nah im going through the movies and into the purchased section then clicking on my pre purchased movies from there, is it just upgrading the quality?
chrisynwa1987 is offline   0 Reply With Quote
Old Feb 20, 2013, 07:24 PM   #4
simsaladimbamba
Guest
 
Join Date: Nov 2010
Location: located
Quote:
Originally Posted by chrisynwa1987 View Post
nah im going through the movies and into the purchased section then clicking on my pre purchased movies from there, is it just upgrading the quality?
It is probably re-downloading the content, since the content is not permanently stored on the Apple TV. Btw, how did you purchase them in the first place?

To edit your thread title to a descriptive one, to get a knowledgable audience and help making the thread easier to find for people looking for the same information, just click on the button on the bottom right of your original post and then click the button below your message.
simsaladimbamba is offline   0 Reply With Quote
Old Feb 21, 2013, 05:07 AM   #5
chrisynwa1987
Thread Starter
macrumors newbie
 
Join Date: Feb 2013
they were originally downloaded through i tunes on my laptop and ipad
chrisynwa1987 is offline   0 Reply With Quote
Old Feb 21, 2013, 05:57 AM   #6
simsaladimbamba
Guest
 
Join Date: Nov 2010
Location: located
Quote:
Originally Posted by chrisynwa1987 View Post
they were originally downloaded through i tunes on my laptop and ipad
Then you can stream them via AirPlay from your iPad or computer.

Maybe you will get more advanced help, if you try a proper thread title, as "Help!" is used so much, that many just ignore them.
simsaladimbamba is offline   0 Reply With Quote
Old Feb 22, 2013, 04:15 PM   #7
chrisynwa1987
Thread Starter
macrumors newbie
 
Join Date: Feb 2013
Any ideas guys?
chrisynwa1987 is offline   0 Reply With Quote
Old Feb 22, 2013, 04:21 PM   #8
simsaladimbamba
Guest
 
Join Date: Nov 2010
Location: located
Quote:
Originally Posted by chrisynwa1987 View Post
Any ideas guys?
What about AirPlay and streaming the content from your iTunes library on your Windows computer? Is that not an option?

Otherwise the content, albeit already purchased and only temporary, has to be downloaded again to your Apple TV from the Apple servers holding that content.
simsaladimbamba is offline   0 Reply With Quote
Old Feb 23, 2013, 02:11 PM   #9
chrisynwa1987
Thread Starter
macrumors newbie
 
Join Date: Feb 2013
what is airplay and how do i make it work?
chrisynwa1987 is offline   0 Reply With Quote
Old Feb 23, 2013, 04:21 PM   #10
SuperMatt
macrumors 6502
 
Join Date: Mar 2002
What you should do is turn on home sharing within iTunes on your computer. Leave iTunes open and your computer on. Then on the Apple TV, go to "computers" and pull the movie from your iTunes library and play it from there. It might ask for your Apple ID if you hadn't put it in yet. You will not have to wait.
SuperMatt is offline   0 Reply With Quote
Old Feb 23, 2013, 05:15 PM   #11
chrisynwa1987
Thread Starter
macrumors newbie
 
Join Date: Feb 2013
ive turned on home sharing but it wont let me drag and drop files
chrisynwa1987 is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Apple TV and Home Theater

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Should and Can I convert 300-400 Xvid/AC3 720p films to my Apple TV? alexjholland Apple TV and Home Theater 4 Jan 7, 2014 04:50 PM
I unknowingly purchased a stolen iphone through craigslist. Am in trouble? teachme32 iPhone Tips, Help and Troubleshooting 15 Oct 14, 2013 06:57 PM
Transferring films from time capsule to Apple TV (1st gen) Spoddy Apple TV and Home Theater 4 Jul 15, 2013 10:22 AM
Trouble watching iTunes content Karenl39 Apple TV and Home Theater 1 Oct 21, 2012 07:52 AM

Forum Jump

All times are GMT -5. The time now is 11:49 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC