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poorcody

macrumors 65816
Jul 23, 2013
1,302
1,510
Can someone tell me what the Order Status message sequence is? I'm on "Preparing to Ship", but someone said that actually come's before "backordered" and other messages... ?? So confused.
 

lukebrodyg

macrumors 6502
Sep 18, 2012
280
35
Can someone tell me what the Order Status message sequence is? I'm on "Preparing for Shipping", but someone said that actually come's before "backordered" and other messages... ?? So confused.

It appears the most reliable sequence is through the 877#.

"Backordered" goes to "Processed" goes to Shipped. That's how it was for me. None of the online order statuses changed until it shipped.
 

Mitroff85

macrumors member
Mar 30, 2011
44
0
Illinois
Can someone tell me what the Order Status message sequence is? I'm on "Preparing to Ship", but someone said that actually come's before "backordered" and other messages... ?? So confused.

preparing to ship is the black hole. Back ordered is what you hear when you call 877 when you're in the black hole. If you hear order is processed. It seems that is the only way out. lol Just heard mine today at 2pm central time.
 

Rf1583

macrumors newbie
Sep 24, 2014
2
0
Ok so last night 1:15am switched from backorder to processing. Just now I got the shipment confirmation. My two plus 128 SG phones will arrive tomorrow by 3pm!! Can't wait! Will ups require signatures?
 

Mitroff85

macrumors member
Mar 30, 2011
44
0
Illinois
Ok so last night 1:15am switched from backorder to processing. Just now I got the shipment confirmation. My two plus 128 SG phones will arrive tomorrow by 3pm!! Can't wait! Will ups require signatures?

Everyone is saying no. So I would try to be home. I cannot believe they don't though. The iphone 6 that my wife ordered on launch. they just left that at the door and no door bell ring.... unreal..
 

devon2012

macrumors member
Aug 7, 2012
46
0
Think I just peed a little. 128 SG + just shipped. Hang in there guys

Ordered 9/12. About 1:30
877 changed last night at 10pm
Ups just gave my shipping info

Ordered 64 SG + same as above. It's beeing shipped fedex. Got info from them at 7am

Both coming tomorrow. Hang in there. It is happening.
Thank you for all your post. Made me feel like I was not in this alone
 

poorcody

macrumors 65816
Jul 23, 2013
1,302
1,510
preparing to ship is the black hole. Back ordered is what you hear when you call 877 when you're in the black hole. If you hear order is processed. It seems that is the only way out. lol Just heard mine today at 2pm central time.

Okay, thanks. Web site says "Preparing to Ship", 877 says "Backordered", Mom says "Be Patient", and my heart says, "Sad sad sad". ;)
 

lukebrodyg

macrumors 6502
Sep 18, 2012
280
35
For those keeping score, it took approximately 3 hours for ATT to email me a shipment notification after it said shipped on the 877#.
 

rozwellite

macrumors newbie
Sep 25, 2014
1
0
6+ 128GB SG Shipped

I just received my tracking number finally for my 6+ 128GB SG. I am a premier customer. The wait is finally order. They are finally making some progress so I am sure everyone will be getting their tracking information soon. Good luck to everyone!!

9/12 1:17am PST Pre-ordered
9/12 2:05am PST Confirmation Email
9/12 3:33pm PST Order process text message
9/12 5:37pm PST Another order processed text message
9/12 Estimated Shipping 10/31 to 11/9
9/15 Estimated Shipping 10/13 to 10/31
9/17 Estimated Shipping 10/2 to 10/13
9/24 10:00pm PST 877 number changed from back order to processing
9/25 4:30pm PST order shipped and I have my tracking number
9/26 Delivery Date Woohoo!!
 

Ta2inu

macrumors newbie
Sep 25, 2014
19
0
Ordered in the store.. 9/12 @ 10am est 64GB + silver,
Been in preparing to ship hell since 9/14 ish
10/31/14-11/11/14 eta ship dates.. Can't even call the 877 number that you guys can because they said since I ordered it in the store they couldn't help me.. Wtf? Just thought I'd share my misery as well! Been reading this thread for a few days now.. I think ordering in the store has made me even more screwed but the website only offered the next plan and I didn't want it, so I went in the store first thing when they opened.
 

DConroy

macrumors member
Sep 12, 2013
67
48
Phone # says I'm back-ordered.

Ordered 128 gb SG a few moments before midnight on pre-launch day.

It would be cool at this point to maybe get a head count of those that ordered on 9/12, were always in the 10/2 window that are still backordered/preparing to ship.
 

Renho

macrumors 68030
Sep 15, 2014
2,797
1,413
SR, CA
Ok so last night 1:15am switched from backorder to processing. Just now I got the shipment confirmation. My two plus 128 SG phones will arrive tomorrow by 3pm!! Can't wait! Will ups require signatures?

FedEx does not require signature, UPS I think does. Could be on the driver. Go into my choice and u can have yr choice of what they do

----------

I guess ill call again.



bupkis

Raise hell
 
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