Phone Came Scratched

theturtle · Oct 5, 2014

Okay. I know many of you will crucify me for being so petty and uptight. But that's why I'm posting this, so you guys can meet the fact in my head that I shouldn't be upset about this.

Anyways. I was wiping my brand new phone down before putting it in a case when I realized there is a scratch on the lightening port adapter. I know. A normal person wouldn't be able to see it but now that I do know it's there. It's definitely bothersome.

What do you guys think? Is this a negligible issue that I need to get over? Would you guys just live with it on a brand new phone?

ImageUploadedByTapatalk1412563380.270410.jpg

sillywabbit · Oct 5, 2014

I have a scratch near my headphone jack and a "round" scratch/dent around the speaker holes.

I am debating if I want to exchange/return it.

I have a perfect blue screen and everything else seems flawless.

Also, there seems to be no stock, and I prefer not to settle for a white box replacement in fear I will be getting a worse "reject" phone.

Zwhaler · Oct 5, 2014

I think you should chill for a few days (as long as you don't pass the return period) and decide if it is worth exchanging knowing you might get a phone with a WORSE screen, other scratches, issues, or is bent out of the box I kid

mightyjabba · Oct 5, 2014

I can't even see it to be honest.

itjw · Oct 5, 2014

Apple should buy it for you because of the travesty.

Maybe even throw in for pain and suffering?

Of course, when they point out you did it by putting the cable in sloppy, I dunno how that case would turn out...

Take it back. Don't swap it. Just take it back.

Givmeabrek · Oct 5, 2014

After plugging in the lighting cable a few times there will be many scratches. Relax.....

theturtle · Oct 5, 2014

I guess I should be honest on the other reason why I want to return it.

I unfortunately got a phone with the uneven screen. Where 20 percent of the keyboard on the left side is yellower than the right. I remember I went through 5 iPads regarding this issue. I also do remember how stressed I was about this. I don't know. I'm thinking about just keeping it with the scratch and yellow screen. I just don't want to go through all that stress again.

Makes me envious of all the people who are oblivious to the yellow screen or just don't care. Damn macrumors.

Zwhaler · Oct 5, 2014

theturtle said:
I guess I should be honest on the other reason why I want to return it.

I unfortunately got a phone with the uneven screen. Where 20 percent of the keyboard on the left side is yellower than the right. I remember I went through 5 iPads regarding this issue. I also do remember how stressed I was about this. I don't know. I'm thinking about just keeping it with the scratch and yellow screen. I just don't want to go through all that stress again.

Makes me envious of all the people who are oblivious to the yellow screen or just don't care. Damn macrumors.

Return it. Tell them about the screen first, and if they seem like they don't want to take it, bring up the scratch.

Starfyre · Oct 5, 2014

theturtle said:
What do you guys think? Is this a negligible issue that I need to get over? Would you guys just live with it on a brand new phone? View attachment 501284

You get what you pay for.

If you feel uncomfortable after reading that statement... get it replaced. Otherwise, its negligible and you should keep it.

Shadowbech · Oct 5, 2014

I'd say try to use it for 13 days and if it really bothers you then go return/exchange it on the 14th day.

For me I would not accept something that has some imperfection on the device, when I especially paid a premium for it.

doboy · Oct 5, 2014

Phone Came Scratched

If you are the type of person anal enough to return 5 iPads I doubt you can live with it.

Jordan921 · Oct 5, 2014

My cousin got his 6 plus with a cracked screen. He called and they are sending him a new one.

vgamedude · Oct 5, 2014

I probably wouldn't take it back for that. That's just me though.

AppleHater · Oct 5, 2014

After a few days of use how do you prove you are not the one who scratched it? Having said that I'm the same kind of person but I realized it's unsettling to treat gadgets that way and wasted my time and energy.

Just return it and move on.

Appl3FTW · Oct 5, 2014

Exchange it ASAP

brand · Oct 5, 2014

doboy said:
If you are the type of person anal enough to return 5 iPads I doubt you can live with it.

The best post in the thread by far.

maliu · Oct 5, 2014

*sigh* keep it. Plug in your cable a few times and you'll have more marks.

mightyjabba · Oct 5, 2014

I understand the idea that these are premium devices, but man. Exchanging 5 iPads to get one that lives up to your unrealistic expectations and wanting to exchange a phone for a microscopic scratch just seems, well, crazy. Not to mention wasteful. Nothing is going to be perfect, and even if you do get something perfect it won't stay that way if you actually use it as intended. Sure, you should exchange something for a major defect, but get a little perspective.

youknome · Oct 6, 2014

You have to to think about it, is it worth exchanging it?

What if the next one is even worse, such as having dead pixels.

Newtons Apple · Oct 6, 2014

theturtle said:
I guess I should be honest on the other reason why I want to return it.

I unfortunately got a phone with the uneven screen. Where 20 percent of the keyboard on the left side is yellower than the right. I remember I went through 5 iPads regarding this issue. I also do remember how stressed I was about this. I don't know. I'm thinking about just keeping it with the scratch and yellow screen. I just don't want to go through all that stress again.

Makes me envious of all the people who are oblivious to the yellow screen or just don't care. Damn macrumors.

So you started this thread with a lie?

I predict you will never be happy.

abta1 · Oct 6, 2014

If anything, it's the yellow screen that would be the primary reason for wanting to return the phone. That's going to be in your face whereas that barely noticeable "scratch" around the charging port you shouldn't notice at all.

juanrp · Oct 6, 2014

I feel like there's always one piece of vital information that the OP doesn't tell us in every single thread like this.

Return it.

maflynn · Oct 6, 2014

Its barely noticeable and after using the the lightening connector a couple of times you'll have more scratches. Don't worry about it and enjoy your phone

saab9573 · Oct 6, 2014

theturtle said:
I guess I should be honest on the other reason why I want to return it.

I unfortunately got a phone with the uneven screen. Where 20 percent of the keyboard on the left side is yellower than the right. I remember I went through 5 iPads regarding this issue. I also do remember how stressed I was about this. I don't know. I'm thinking about just keeping it with the scratch and yellow screen. I just don't want to go through all that stress again.

Makes me envious of all the people who are oblivious to the yellow screen or just don't care. Damn macrumors.

I think your problem is a bit wider than a scratch on your iPhone....

theturtle · Oct 6, 2014

Newtons Apple said:
So you started this thread with a lie?

I predict you will never be happy.

juanrp said:
I feel like there's always one piece of vital information that the OP doesn't tell us in every single thread like this.

Return it.

I wasn't aware I made another thread where I left out info..?

The reason why I didn't want to disclose the yellow screen would be because I know many of you would have said to return it. And as inane as it sounds, I wanted to read more posts saying to keep it then to return it.

With that being said. I'm going to keep the phone. It was too stressful going through all those iPads.

----------

abta1 said:
If anything, it's the yellow screen that would be the primary reason for wanting to return the phone. That's going to be in your face whereas that barely noticeable "scratch" around the charging port you shouldn't notice at all.

Also in my past experience I've realized that if you try to do a warranty swap because of the yellow screen it will largely depend on the genius you get.

Some geniuses will understand and even sympathize with you while other geniuses say the lack of screen uniformity is a feature and that all phones have it. Then having the worst luck, they would then pull out their phone and then they would even have a worse screen that they never noticed (and still don't see) haha.

But yeah. Most likely I'll be keeping this.

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