Anyone bought the album and had this trouble? Got the pre-order e-mail last night and it downloaded everything but the first song on the album (9 Crimes). I e-mailed Apple, but has this happened to anyone else? What did Apple do to correct it?
Anyone bought the album and had this trouble? Got the pre-order e-mail last night and it downloaded everything but the first song on the album (9 Crimes). I e-mailed Apple, but has this happened to anyone else? What did Apple do to correct it?
I had an issue downloading the Lily Allen album a while back. It downloaded all but the last two tracks. I emailed Apple and they refunded me for the entire album. Result really as I got to keep the tracks that worked and then downloaded the two that didn't for £1.58 so an entire album for £1.58 effectively
On a related note, I'm a little dissapointed with the album. O was amazing... literally life-changing. This? Kinda folk-poppy. Granted, I've had it for a few hours now so I'll hold off judgement.
Apple e-mailed me back and it was made available to me. Oddly enough the album art doesn't match the album art from the rest of the album...oh well.
Problem #1: It was a Lilly Allen album.
me too - odd, that
I'm sorry to hear that your purchase did not download properly. Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible.
It seems a little anal-retentive on my part, but I e-mailed Apple back about the problems I'm having with the album. In addition to the album art not matching (which is a fairly easy fix--just copy and paste the one from the other downloads), it won't show up with the rest of the album. When I list the album in order, it has 9 Crimes showing up as that last track instead of the first. I tried everything (deleting all the info and manually reenterting it, etc. etc.), but cannot get it to sync up with the rest of the album. Here's the response Apple sent me:
Apple e-mailed me back and it was made available to me. Oddly enough the album art doesn't match the album art from the rest of the album...oh well.