Renaissance is Crap!!!
- start rant:
I was thinking about buying a macbook when it came out, and when I did the math, I discovered that for the price of buying it in NZ, I could take a return trip to the australian Gold Coast, buy a macbook, and still have money left over for some cocktails by the pool.
I wrote a letter to Renaissance to enquire about why the price difference. No reply of course.
Plus when I brought my Macmini from a retailer last year, they gave me a voucher for Tiger which I had to send to Renaissance. I waited patiently for two weeks after I had sent my voucher, and then called them to enquire about my copy of Tiger. Apparently they sent it to the wrong address in a different city (WTF?). after failing to receive a copy they promised to send me, I gave them another call back. Apparently I was no longer within the 3 month free upgrade period (due to them not sending it to the right address in the first instance!), and so I was no longer entilted to it!
I sent my complaint to their complaint department, and received no correspondace back. So here I am 18 months later waiting for the release of Leopard (theres no way Renaissance are getting my money for Tiger).
I sent a detailed letter of my experience to Apple USA , and although I didn't get a reply, Hopefully I did my little part in Renaissances' eventual death as the NZ distributor of apple products.
Wankers.
- end rant.