Go Back   MacRumors Forums > Apple Systems and Services > OS X

Reply
 
Thread Tools Search this Thread Display Modes
Old Oct 19, 2009, 06:55 AM   #1
soppyc
macrumors newbie
 
Join Date: Oct 2009
Problems installing CS3 - new Mac user

Hi all,

Please forgive me if im not in the right place and also for my lack of mac knowledge - i am recently new to mac, have bout a macpro and loving it BUT!! I am a Photographer and use CS3 for my editing and for some reason cant open/install it onto my mac!! This a huge prob as have deadlines etc which I need ,my photoshop for.

Ok so I put the disk in, double click the icon and it opens, i then double click on the ps cs3 icon and it comes up with an error message say ps cs3 blah blah blah quit unexpectdely. mac os x and other applications are not affected click relaunch to launch app again click report to see more details etc etc but it just wont relaunch :-(

can anyone help????
soppyc is offline   0 Reply With Quote
Old Oct 19, 2009, 07:07 AM   #2
Tex-Twil
macrumors 68020
 
Tex-Twil's Avatar
 
Join Date: May 2008
Location: Europe
Hi,
do you have Snow Leopard or Leopard. I'm not sure that CS3 is not supported on Snow Leopard.
Tex-Twil is offline   0 Reply With Quote
Old Oct 19, 2009, 08:42 AM   #3
soppyc
Thread Starter
macrumors newbie
 
Join Date: Oct 2009
sounds terrible but im not sure? how can I check?
soppyc is offline   0 Reply With Quote
Old Oct 19, 2009, 08:44 AM   #4
wrldwzrd89
macrumors G4
 
wrldwzrd89's Avatar
 
Join Date: Jun 2003
Location: Solon, OH
Go to the Apple menu and choose About This Mac. That will tell you which version of the Mac OS you have.

10.5.x = Leopard
10.6.x = Snow Leopard
__________________
iMac Intel (Rev H, 27"), 1TB HDD, 16GB RAM, 10.8.4
wrldwzrd89 is offline   0 Reply With Quote
Old Oct 19, 2009, 08:52 AM   #5
soppyc
Thread Starter
macrumors newbie
 
Join Date: Oct 2009
thanks Its Mac OS x version 10.5.8

?

i have tried the disk again and still no joy :-(

anyone any ideas?

do mac have a help line i can call?

Last edited by annk; Oct 19, 2009 at 09:09 AM. Reason: Merged consecutive posts
soppyc is offline   0 Reply With Quote
Old Oct 19, 2009, 09:01 AM   #6
wrldwzrd89
macrumors G4
 
wrldwzrd89's Avatar
 
Join Date: Jun 2003
Location: Solon, OH
You're going to be better off contacting Adobe support - they make Photoshop. Odds are Apple's help line won't be able to help you, given the situation you have.

However, I can offer some general advice for problems like this:
Make sure you're using the latest version of the installer. To check this, go to the product's site and look for any available updates.
Check your disk. Permission errors and file system errors can cause applications to not behave right. This can be done in Disk Utility.
Have you installed this application before? Did it work? If so, and it uses activation, make sure you don't have an activation conflict. Many activation methods limit the number of installations to 1 computer at a time, and require deauthorization on the first computer to move the install to a second computer.
__________________
iMac Intel (Rev H, 27"), 1TB HDD, 16GB RAM, 10.8.4
wrldwzrd89 is offline   0 Reply With Quote
Old Oct 19, 2009, 09:06 AM   #7
soppyc
Thread Starter
macrumors newbie
 
Join Date: Oct 2009
thanks a lot i will have ago although I really am a dummy when it comes to these things.

i have just googled cs3 compatibility with leopard and it doesnt look great, looks like lots of people have had the same probs :-(.

Who knows which ps DOES work with leopard?
soppyc is offline   0 Reply With Quote
Old Oct 19, 2009, 09:44 AM   #8
maflynn
Moderator
 
maflynn's Avatar
 
Join Date: May 2009
Location: Boston
Quote:
Originally Posted by soppyc View Post
Who knows which ps DOES work with leopard?
CS3 and CS4.

I'm running CS3 right now.
__________________
~Mike Flynn
maflynn is online now   0 Reply With Quote
Old Oct 19, 2009, 10:12 AM   #9
Tex-Twil
macrumors 68020
 
Tex-Twil's Avatar
 
Join Date: May 2008
Location: Europe
Quote:
Originally Posted by soppyc View Post
thanks Its Mac OS x version 10.5.8
So you have Leopard and CS3 should run on it
Tex-Twil is offline   0 Reply With Quote
Old Oct 19, 2009, 10:47 AM   #10
lewis82
macrumors 68000
 
lewis82's Avatar
 
Join Date: Aug 2009
Location: Totalitarian Republic of Northlandia
Just a question...

Is it a Mac OS X version of Photoshop?

I suppose, but maybe...
__________________
Master Procrastinator. If you see me posting, I should be doing homework.
Downvoting is for sissies.
lewis82 is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Systems and Services > OS X

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Installing OS updates - standard user? pcgolfer85 OS X 10.8 Mountain Lion 4 Jul 16, 2013 09:32 AM
Adobe CS3 Acrobat 8 Professional, uninstalling/installing mike97208 Mac Applications and Mac App Store 2 Jul 14, 2013 07:42 PM
Installing applications across more than one user account Fifemacuser OS X 10.8 Mountain Lion 6 Nov 4, 2012 11:15 AM
Problems installing Mac OS X 10.4 through Target Disk Mode. Ariii PowerPC Macs 7 Aug 17, 2012 02:02 PM

Forum Jump

All times are GMT -5. The time now is 05:53 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC