|Nov 8, 2012, 02:40 PM||#1|
Buying Experience Warehouse deals amazon
So I am really disappointed with my purchase from amazon's warehouse deals.
so I ordered a 2011 13" 4GB/256GB
then received a 2011 11" 2GB/64GB
so I call amazon and I was really nice and explained what happened and all they can do is return it, because they were all sold out of the 2011 models. That seems unacceptable to me. I really just want the laptop I ordered. I have also contacted warehouse deals and have yet to hear back.
I just wanted to ask the community if there is anything else I can do? are warehouse deals and amazon the same company? anyone have any horror stories about this type of issue?
Where were going we don't need roads
|Nov 8, 2012, 03:51 PM||#2|
dont worry youll definitely have this settled. You clearly ordered something else. complete fault of amazon
13" Macbook 1st Gen Intel Core Duo, 2GB, 80GB HD, Shared Graphics SOLD
13" rMBP Late - 2013 2.4GHZ 2.6Ghz/8GB/256GB
Iphone 5s Gold 32GB AT&T Unlocked
|Nov 10, 2012, 06:58 PM||#3|
Amazon Warehouse deals is Amazon. Speak with a Amazon CSR explain that you want what you ordered. If they dont have a used one you will take a brand new one. They may play the Amazon Warehouse Deals is a different company - tell them it is not. If you are nice Amazon CSR's bend over backward for customers.
|Nov 10, 2012, 09:03 PM||#4|
Amazon customer service should take care of the swap out for you.
2011 21" iMac, AEBS, 2009 2.0Ghz nVidia 9400M WB 4GB RAM & 64Gb SSD, 2011 13" MBP w/ 512Gb SSD/8Gb RAM, 2013 11.6" MBA & iPad3 64gb 4G
PC's: X6, H60, 12Gb RAM, 3x1Tb HDD, 128Gb SSD
|amazon, buying advice, macbook air|
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