No, they try to tell you the IR is 'within spec'. And try to cover it up as much as possible.
What planet is you from? The one where companies put customers first? Here it's the shareholders.
I don't know what experiences you had with Apple. As a long time customer of their products (my first that *I* owned was a 6500/300 circa '97, worked on em back to 1991), I can tell you that they will bend over backwards for the customer.
Now to eat my words about IR. I too thought the issue was overblown and my 2 week old rMBP was fine, no IR and had the LG display.
Now my regular use: 12-15 hour days at times and a combination of static screens, heavy processor usage and some time blowing off steam gaming. Pretty much standard use for a power user and other folks on these forums.
So I figure I am out of the woods on the issue and at almost the 1 month mark... BANG there it is. The screen save came on (Arabesque for the interested), and I could make out several screens that had been open for no more than 3-5 minutes. Through Arabesque no less, so it was pretty bad. Mostly the left hand side of the screen too.. just a touch on the right half.
So now the good part, I show up and open a few screens and wait 5 minutes. I show the tech when I clear the desktop with a gray background you can clearly see it. They couldn't make the appointment fast enough to replace the screen (which coincidently is a Samsung one now).
So I have to reverse my stance, I think that this issue is likely more pervasive than I thought, likely shows up after a month of usage (based on other posts and personal experience, and is addressed by using a Samsung replacement (part number 661-7171 according to the repair sheet).