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Old Dec 16, 2010, 06:44 AM   #1
Skibsted
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Join Date: Feb 2008
Location: Copenhagen, Denmark
Just updated iTunes, now it wont launch!

Hi Guys,
Today I updated iTunes via the software update.
Now whenever I try to launch iTnes I get an error message. I have included the error message if someone can decipher this:


Process: iTunes [1051]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-10110401~6
Code Type: X86 (Native)
Parent Process: launchd [202]

Date/Time: 2010-12-16 13:40:32.702 +0100
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6

Interval Since Last Report: 277896 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 2
Anonymous UUID: 1F482EAA-DAD0-4A4D-9393-5877307C9BD2

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: @loader_path/libgnsdk_musicid.1.8.2.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: image not found

Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465,76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Hub, 0x05ac (Apple Inc.), 0x911c, 0xfd130000
USB Device: My Book, 0x1058 (Western Digital Technologies, Inc.), 0x1103, 0xfd133000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd131000
USB Device: PSC 1500 series, 0x03f0 (Hewlett Packard), 0x4c11, 0xfd131100
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc51a, 0xfd131300
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd131200
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x921c, 0xfd132000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000


Hopefully yo guys can help.

Thanks in advance

Skibsted
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Old Dec 16, 2010, 07:31 AM   #2
LPZ
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Join Date: Jul 2006
It seems that the iTunes package being distributed by Software Update may be missing a library.

Download iTunes from the Apple website instead and install that. It should fix your problem.

[EDIT] The missing library libgnsdk_musicid.1.8.2.dylib is not included in the latest iTunes package, but should already exist on your system in the directory /Applications/iTunes.app/Contents/MacOS.

Last edited by LPZ; Dec 16, 2010 at 07:56 AM.
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Old Dec 16, 2010, 07:57 AM   #3
Sedulous
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Quote:
Originally Posted by LPZ View Post
It seems that the iTunes package being distributed by Software Update may be missing a library.

Download iTunes from the Apple website instead and install that. It should fix your problem.

[EDIT] The missing library libgnsdk_musicid.1.8.2.dylib is not included in the latest iTunes package, but should already exist on your system in the directory /Applications/iTunes.app/Contents/MacOS.
Yeah, it seems like the installer was botched. I second your suggestion.

Edit: Apparently this is a known bug: http://www.appleinsider.com/articles...xing_them.html

Last edited by Sedulous; Dec 16, 2010 at 08:06 AM.
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Old Dec 16, 2010, 08:03 AM   #4
old-wiz
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Location: West Suburban Boston Ma
I just downloaded the iTunes update at 9:00 am Boston time and it's working fine.
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Old Dec 16, 2010, 09:07 AM   #5
macswitcha2
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Just updated and iTunes now does not want to launch. Is the recommendation to install it from the apple site a solution?
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Old Dec 16, 2010, 11:00 AM   #6
Skibsted
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Join Date: Feb 2008
Location: Copenhagen, Denmark
Thanks for the replies.
I downloaded iTunes from the Apple website and it worked perfectly.

Thanks

Skibsted
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Old Dec 16, 2010, 06:32 PM   #7
390kwt
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Join Date: Jul 2008
same issue as OP. took the advice and downloaded direct from apple itunes download page. all is well. thanks everyone
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Old Sep 22, 2012, 09:44 PM   #8
Paulibee
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Join Date: Sep 2012
I downloaded directly from Apple the itunes 10.7 and still not working

I was trying to connect and ipod touch to my mac, it told me I needed the newer version of itunes and for that I needed to update to the latest version of OS X. I have the Lion 10.7 now and the itunes 10.7. After installing it tells me the installation was successful, but when I try to open it gives me the error message bellow. Please help!!

Process: iTunes [443]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.7 (10.7)
Build Info: iTunes-10702101~1
Code Type: X86-64 (Native)
Parent Process: launchd [126]

Date/Time: 2012-09-22 19:25:36.325 -0700
OS Version: Mac OS X 10.7 (11A390)
Report Version: 8

Interval Since Last Report: 1005613 sec
Crashes Since Last Report: 14
Per-App Crashes Since Last Report: 14
Anonymous UUID: 6FBF95F0-86CD-4016-8E3A-49093EFB65D8

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary

Binary Images:
0x108deb000 - 0x109f8bfff com.apple.iTunes (10.7 - 10.7) <0CC47E12-134F-A9E1-7E4F-3EAC797C3050> /Applications/iTunes.app/Contents/MacOS/iTunes
0x7fff689eb000 - 0x7fff68a201ff dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld

Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.45f0
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533641465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533641465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 5.100.198.11 )
Bluetooth: Version 2.5.0b13, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40K1B0, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N, 4.1 GB
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: KODAK ESP Office 2150 Series, 0x040a (Eastman Kodak Company), 0x4059, 0x26200000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc525, 0x04300000 / 2
USB Device: Microsoft® 2.4GHz Transceiver v8.0, 0x045e (Microsoft Corporation), 0x0745, 0x06400000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4
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Old Nov 20, 2012, 03:58 PM   #9
Munchbunch
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Location: United Kingdom
Help??

Paulibee - did you find a solution? I'm having the EXACT same problem and it's driving me nuts!!
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