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Old Mar 24, 2011, 04:10 PM   #1
vexedgirl
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Can't select apps, strange boxes around icons

My friend's 4 yr old was playing with my iPhone, as he's done a hundred times before. But this time he was doing some extra vigorous button-pushing and now I can't use my phone!

At first, he turned on the speech function, so my phone was talking to me to describe what each icon was. I didn't even know my phone could do that (duh). I played with it a bit and found that if I triple-tapped with three fingers, it turned off.

However, now there are strange selection boxes whenever I try to use the touchscreen. I have to double tap anything and I can't scroll. It has made the phone unusable. I did a reboot by holding down the home button and the power button until it shut off and restarted, but the problem remains.

I tried searching this forum as well as google and haven't found an answer. Please help!
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Old Mar 24, 2011, 04:37 PM   #2
JamesMB
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Quote:
Originally Posted by vexedgirl View Post
My friend's 4 yr old was playing with my iPhone, as he's done a hundred times before. But this time he was doing some extra vigorous button-pushing and now I can't use my phone!

At first, he turned on the speech function, so my phone was talking to me to describe what each icon was. I didn't even know my phone could do that (duh). I played with it a bit and found that if I triple-tapped with three fingers, it turned off.

However, now there are strange selection boxes whenever I try to use the touchscreen. I have to double tap anything and I can't scroll. It has made the phone unusable. I did a reboot by holding down the home button and the power button until it shut off and restarted, but the problem remains.

I tried searching this forum as well as google and haven't found an answer. Please help!
Why would you let a 4 year old play with your phone? You answer is at Settings>General>Accessibility.
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Old Mar 24, 2011, 04:44 PM   #3
vexedgirl
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Originally Posted by JamesMB View Post
Why would you let a 4 year old play with your phone? You answer is at Settings>General>Accessibility.
heheh.
He's been using it since he was one! The kid is brilliant. He has two pages of his own apps on my phone and knows how to navigate there, find what he wants, quit out, get to the home screen, "cancel" out of pop-up ads, etc. Not sure what happened this time.

I tried going to settings & accessibility, but the way it is now, it won't even let me scroll down. I turned off voice control, but the tapping problem (and boxes) remain.
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Old Mar 24, 2011, 04:53 PM   #4
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Quote:
Originally Posted by vexedgirl View Post
heheh.
He's been using it since he was one! The kid is brilliant. He has two pages of his own apps on my phone and knows how to navigate there, find what he wants, quit out, get to the home screen, "cancel" out of pop-up ads, etc. Not sure what happened this time.

I tried going to settings & accessibility, but the way it is now, it won't even let me scroll down. I turned off voice control, but the tapping problem (and boxes) remain.
Try tapping the home button three times, that will usually turn it off.
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Old Mar 24, 2011, 04:59 PM   #5
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Connect to iTunes...At the bottom of the Summary tab, select "Universal Access, you can turn it off there.
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Old Jan 1, 2012, 12:38 PM   #6
lipxxgloss
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Smile Thanks!!

guys thanks so much! I had this problem with my ipod touch 4, which I just got less then a week ago and was panicking!! you advice hitting the home button 3 times worked perfectly the first time!! also thanks to the first person who posted this! you are a star !!
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Old Jan 19, 2012, 09:03 PM   #7
jboschetti
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Thanks too :)

Why can't the apple troubleshooting tell me to touch the home button 3 times? It told me to do everything else. Thank you so much. I've only had the iphone4s for a week I know nothing happened to it. I was so worried.
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Old Apr 24, 2012, 12:47 PM   #8
neffs88
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Thats so funny, almost the exact same thing happened to me except it was my 3 yr old nephew. Thanks for posting up this issue, I was searching all over google and couldnt find anything til i came across yours. Clicking the home button 3 times and turning off the "voiceover" fixed the problem...phewww
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Old Jul 12, 2012, 10:53 AM   #9
Heartkey
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Thank you

Thank you for this information! My friend's iPad had the same problem since a few days ago and she didn't have the slightest clue about how to resolve it. This was very helpful and the press the home button three times worked for me
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Old Apr 2, 2013, 05:16 PM   #10
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Connect to iTunes...At the bottom of the Summary tab, select "Universal Access, you can turn it off there.
Thanks!!! You are brilliant, I just unclicked Neither under the "Seeing" section and it worked straight away! Thanks again
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Old Aug 15, 2013, 07:37 AM   #11
imsherise
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Omg thank you so much for those people who answered!!!! Same thing happened to me but with my 3 year old sister!!
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