NEW Mail arrives in my TRASH...WHY?

ellepace · Jun 17, 2011, 06:40 PM

I realized this past week I was not getting all my normal mail. Then I got the letter from me.com to clean out backlogs as I was at 15mb of mail. SO I did. I cleaned down to 2 mb of mail.

On my mac mail program I have my aol acct coming in and my mac mail coming in. I have had this working perfectly for four years with out a hitch...until I cleaned out the backlog. Evidently for the past week or more NEW MAIL has been going into my TRASH and not arriving in my inbox. I am receiving only about 40% of my mail in my inbox and the other 60% is going to TRASH. It is mixed both AOL mail and mac mail.

I do know how to set preference for RULES but none of this has been altered. I checked it all.
Any IDEAS??? I have to check my trash before I check my inbox.

Elle

unkn0wnsoldier · Jun 17, 2011, 07:26 PM

If they are going into the trash folder, you can select your messages and mark them as "not junk". Then they should go into your inbox from now on.

nslyax · Jun 17, 2011, 07:35 PM

Your junk mail setting may somehow be set to put spam directly into the trash.

ellepace · Jun 18, 2011, 10:12 AM

Seems now only MAC mail is going into the trash can over the past 24 hours.
There is not a choice of not junk, only mark unread, flagged, or as junk. AOL allows those choices if you are signed into AOL but I have received my aol via MAC for four years with out this happening.

My junk mail is marked... "Mark as junk mail but leave in INBOX"... but none of it is going there.

ellepace · Jun 19, 2011, 07:26 AM

As the NEW INCOMING mail goes into my trash first... it is strange after I read it and hit delete it shows back up in there again as read. Still trying to figure this out.

Could any of this be set from me.com? My settings here have not changed.

ellepace · Jun 22, 2011, 10:00 AM

This is one week into a nightmare of NEW MAIL arriving in my MAC trash instead of in my inbox. I have changed nothing and the only thing preceding this was cleaning out 15mb of mail. I could use some HELP???

Ratatapa · Jun 22, 2011, 10:13 AM

Check the rules in the mail see if there is a rule saying all incoming mail move it to trash

Tumbleweed666 · Jun 22, 2011, 11:35 AM

Quote:

Originally Posted by Ratatapa

Check the rules in the mail see if there is a rule saying all incoming mail move it to trash

I'd start by inactivating all rules, then add them back one at a time seeing what happens each time as new mail arrives.

ellepace · Jun 22, 2011, 12:10 PM

TRASH is the main and then it lists:
mac account
on my mac
my aol act

The mail is going unread into the ON MY MAC account listed under TRASH.

ellepace · Jun 22, 2011, 04:02 PM

Quote:

Originally Posted by Tumbleweed666

I'd start by inactivating all rules, then add them back one at a time seeing what happens each time as new mail arrives.

I went into RULES and looked at the last three I had added. I have adjusted several of the new ones and am hoping that will do it. I deleted a quarter of them as well.

Fingers crossed!

Laurie

Jun 17, 2011, 06:40 PM	#1
ellepace macrumors newbie Join Date: Jul 2010 Location: Texas	NEW Mail arrives in my TRASH...WHY? I realized this past week I was not getting all my normal mail. Then I got the letter from me.com to clean out backlogs as I was at 15mb of mail. SO I did. I cleaned down to 2 mb of mail. On my mac mail program I have my aol acct coming in and my mac mail coming in. I have had this working perfectly for four years with out a hitch...until I cleaned out the backlog. Evidently for the past week or more NEW MAIL has been going into my TRASH and not arriving in my inbox. I am receiving only about 40% of my mail in my inbox and the other 60% is going to TRASH. It is mixed both AOL mail and mac mail. I do know how to set preference for RULES but none of this has been altered. I checked it all. Any IDEAS??? I have to check my trash before I check my inbox. Elle
	0

Jun 17, 2011, 07:26 PM	#2
unkn0wnsoldier macrumors regular Join Date: Jul 2009 Location: Fountain, Co	If they are going into the trash folder, you can select your messages and mark them as "not junk". Then they should go into your inbox from now on. __________________ Mid 2010 iMac
	0

Jun 17, 2011, 07:35 PM	#3
nslyax macrumors regular Join Date: Jul 2002 Location: Holland, MI	Your junk mail setting may somehow be set to put spam directly into the trash. __________________ MacBook 2.2 GHz (Late '07 SR); iPhone 4 (16GB)
	0

Jun 18, 2011, 10:12 AM	#4
ellepace Thread Starter macrumors newbie Join Date: Jul 2010 Location: Texas	No choice of selecting "not junk" Seems now only MAC mail is going into the trash can over the past 24 hours. There is not a choice of not junk, only mark unread, flagged, or as junk. AOL allows those choices if you are signed into AOL but I have received my aol via MAC for four years with out this happening. My junk mail is marked... "Mark as junk mail but leave in INBOX"... but none of it is going there.
	0

Jun 19, 2011, 07:26 AM	#5
ellepace Thread Starter macrumors newbie Join Date: Jul 2010 Location: Texas	Incoming unread mail to Trash As the NEW INCOMING mail goes into my trash first... it is strange after I read it and hit delete it shows back up in there again as read. Still trying to figure this out. Could any of this be set from me.com? My settings here have not changed.
	0

Jun 22, 2011, 10:00 AM	#6
ellepace Thread Starter macrumors newbie Join Date: Jul 2010 Location: Texas	Are there not some Mac experts out here? This is one week into a nightmare of NEW MAIL arriving in my MAC trash instead of in my inbox. I have changed nothing and the only thing preceding this was cleaning out 15mb of mail. I could use some HELP???
	0

Jun 22, 2011, 10:13 AM	#7
Ratatapa macrumors 6502a Join Date: Apr 2011	Check the rules in the mail see if there is a rule saying all incoming mail move it to trash
	0

Jun 22, 2011, 12:10 PM	#9
ellepace Thread Starter macrumors newbie Join Date: Jul 2010 Location: Texas	More info on the trash TRASH is the main and then it lists: mac account on my mac my aol act The mail is going unread into the ON MY MAC account listed under TRASH.
	0


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