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Old Aug 1, 2011, 06:52 PM   #1
hcho3
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Why is it taking so long for apple to send me a code?

I submitted Mac OS lion date program a week ago and still no answer from apple...

Is this normal?

Should I call and fight?

I am calling them now, but any advice would be appreciated.
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Old Aug 1, 2011, 09:37 PM   #2
Arnieaz
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Quote:
Originally Posted by hcho3 View Post
I submitted Mac OS lion date program a week ago and still no answer from apple...

Is this normal?

Should I call and fight?

I am calling them now, but any advice would be appreciated.
I helped a friend do it, and we got an immediate code back to be applied at purchase. All within 10 minutes.
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Old Aug 1, 2011, 09:44 PM   #3
agentphish
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I'd call 800 My Apple
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Old Aug 1, 2011, 10:01 PM   #4
Eradik
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Join Date: Jul 2011
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Quote:
Originally Posted by hcho3 View Post
I submitted Mac OS lion date program a week ago and still no answer from apple...

Is this normal?

Should I call and fight?

I am calling them now, but any advice would be appreciated.
It shouldn't take that long. What did they say when you called them?
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Old Aug 2, 2011, 12:11 PM   #5
mattraehl
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I naively just downloaded Lion on my brand new iMac and realized afterwards that I'd been charged, I guess I thought the free upgrade thing would "Just Work". I contacted the Mac App Store support and they refunded the charge. So you could always go that route.
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