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Old Oct 12, 2011, 01:30 PM   #1
icyfire
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The iPhone "iPhone" could not be restored. An internal error has occured.

I'm trying to update my Verizon iPhone 4 running 4.2.10 to iOS 5. I keep getting the message "The iPhone "iPhone" could not be restored. An internal error has occured." Tried using DFU mode and same problem. Any suggestions? P.S. it is not jailbroken.
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Last edited by icyfire; Oct 12, 2011 at 03:11 PM.
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Old Oct 12, 2011, 01:33 PM   #2
The Game 161
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phone could not be restored...an internal error...

please help

why is this coming up? is it due to so many updating?
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Old Oct 12, 2011, 01:35 PM   #3
hstaniloff
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I'm getting the same error. See attached image. HELP??? Going to try and upgrade OS X to 10.7.2 then try it again.
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Old Oct 12, 2011, 01:36 PM   #4
icyfire
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Same error... Come on apple, I thought it was supposed to "just work".
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Old Oct 12, 2011, 01:37 PM   #5
arightboy
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same prob here too [UK]
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Old Oct 12, 2011, 01:38 PM   #6
The Game 161
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Quote:
Originally Posted by arightboy View Post
same prob here too [UK]
guessing it is just too many trying it at once

will try it later i guess...
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Old Oct 12, 2011, 01:39 PM   #7
hleewell
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Happens to me twice...
Anyone could direct to a troubleshooting guide..?
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Old Oct 12, 2011, 01:40 PM   #8
MightyMac007
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Quote:
Originally Posted by icyfire View Post
I'm trying to update my Verizon iPhone 4 running 4.2.10 to iOS 5. I keep getting the message "The iPhone "iPhone" could not be restored. An internal error has occured." Tried using DFU mode and same problem. Any suggestions? P.S. it is not jailbroken.
Getting the same thing here on my Verizon iPhone. If you click 'More Information' on the error message, it suggests updating the OS and restarting the computer. I know these are generic steps, but I'm going try it (didn't upgrade 10.7.2 yet) and see if that helps.
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Old Oct 12, 2011, 01:40 PM   #9
Anotoneher
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Same here. Update failed 5x. Decided just to wait a while and try it again.
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Old Oct 12, 2011, 01:42 PM   #10
The Game 161
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been waiting for months and now this

ugh
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Old Oct 12, 2011, 01:43 PM   #11
asleep
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Same issue here.
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Old Oct 12, 2011, 01:43 PM   #12
orangewall
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Same error here, i've tried installing 4 times now... same error every time
Myn is a white iPhone 4, 16gb, never jailbroken and previous updates did work.
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Old Oct 12, 2011, 01:44 PM   #13
cdd543
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same error in my iPad 2.
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Old Oct 12, 2011, 01:45 PM   #14
MattMJB0188
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Same here. iPad 2
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Old Oct 12, 2011, 01:45 PM   #15
bangable
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exact same error...
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Old Oct 12, 2011, 01:45 PM   #16
MarceePauff
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Here too.
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Old Oct 12, 2011, 01:46 PM   #17
ryNze
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Same error here - anyone got a fix for this? =)
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Old Oct 12, 2011, 01:46 PM   #18
Beanoir
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and me...
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Old Oct 12, 2011, 01:47 PM   #19
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Old Oct 12, 2011, 01:49 PM   #20
Anotoneher
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I'm upgrading to 10.7.2 to see if that's what the problem is. Unfortunately there's an estimate wait time of 18 hours to download it. Jesus. I can download a 6 gig torrent in 40 minutes. But it takes almost a day to download from Apple
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Old Oct 12, 2011, 01:49 PM   #21
miamijim
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Phew... thought it was just me.....

Failed twice on iphone 4

Now trying on my iPad....


My imac is running snow leopard.... but this should not make a difference should it....

Do I have to have Lion on my iMac to do this......
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Old Oct 12, 2011, 01:51 PM   #22
circusbass
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I'd rather get this than (-1303). I have no idea what that error even means!
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Old Oct 12, 2011, 01:51 PM   #23
BlackFalcon448
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An Internal Error Occured

Was updating verizon ip4 and I got that error half way through the backup... What should I do?
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Old Oct 12, 2011, 01:51 PM   #24
rbownes
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Same thing happened to me. I rebooted my iPhone and my iMac. Then I tried again and it worked perfectly!
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Old Oct 12, 2011, 01:51 PM   #25
avsrock90
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Failed here too. DFU'd my iPhone. Huge mistake. Won't even go back to the old os now.
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