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e-mail does not work on iPhone 4S - claims wrong username or password

B

BrooklynNoise

macrumors newbie
Original poster
Oct 18, 2008
18
4
I have tried multiple times to try to set up my gmail and my work email on my phone 4S but it doesn't work. with the gmail account i keep getting the same error message:

"the username or password for 'imap.gmail.com' is incorrect"

the work e-mail just never works and keeps asking me to reenter my information. I already tried this solution and it did not work:

http://www.google.com/support/forum/p/gmail/thread?tid=43f09c50b283052d&hl=en

I have been on hold with apple for 28 minutes now.

Can anyone please help me here.
 
B

BrooklynNoise

macrumors newbie
Original poster
Oct 18, 2008
18
4
I stumped the genius bar. they couldn't come up with a solution. we tried a second iphone and it had the same email issue.

I proposed the idea of turning off the 2-way verification on gmail and that worked. I got email now. Stoked.
 
asleep

asleep

macrumors 68040
Sep 26, 2007
3,686
1,574
Same problem here: receive/no send

All settings same as with iPhone 4.
 
asleep

asleep

macrumors 68040
Sep 26, 2007
3,686
1,574
Found a fix for mine...

When going from 4 to 4S, you have to enter 2 passwords:

Incoming Mail Server is one the first mail account page, the one where you can toggle the account On or Off.

Scroll down to Outgoing Mail Server .... see the arrow to the right?

Clicking it brings you to a SMPT page, where you can activate one or more outgoing servers by clicking on, for instance:

smtp.att.yahoo.com
or
smtp.gmail.com

and entering your password again for that account.

Account will be verified & voila! :D
 
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