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Old Jan 24, 2012, 04:43 AM   #1
Flipjango
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iPod shuffle losing charge if left charged for any period of time

Hi, I'm trying to work out what is going on with my ipod shuffle (4th Gen) and was hoping someone could shed some light on it for me - I've searched and searched forums and can't find anyone else reporting a similar fault, but really don't want to have to go to the macstore if possible as its a long way away!

So, if I plug the ipod into the laptop, it charges fine. All the lights are doing what they should be, and if I then play it immediately after being charged, it plays for hours, no problem. The problem is, if I then fully charge it, take it out of the computer and leave it (switched off), the next time I use it, it runs for about 10 minutes and then goes flat. I've tried resetting it twice now and its making no difference. Is there something else I can do, or is this just broken?
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Old Jan 24, 2012, 12:56 PM   #2
Consultant
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Are you under warranty? If yes, contact Apple. www.apple.com/support
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Old Jan 24, 2012, 01:00 PM   #3
Flipjango
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Might just be in warranty. Right on the borderline. Can't quite remember when I bought it and don't still have receipt. i'm also very pregnant and can't get to the apple store, so was hoping it might be something we could fix with a reset?
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Old Jan 24, 2012, 01:18 PM   #4
saraviamd
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Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Nope, sounds like you'd better hurry to claim warranty before expires.
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Old Jan 24, 2012, 01:19 PM   #5
saraviamd
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Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Also, you might check on apple's web, maybe they could send it right to your home. Have serial number on hand.
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