Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Apr 7, 2012, 09:19 AM   #1
TaylorClark
macrumors 6502
 
Join Date: Jul 2011
Location: UK, Edinburgh
iPhone 4S - Sleep/Week Button Stuck

Yesterday my Sleep/Wake Button stopped working after nothing had been done to the phone - like no dropping or juice spills or anything. I was just sitting on the train for 3 hours listening to music and when I got off the train it had stopped working...
Has anybody else had a problem like this? If I go to an Apple Store will they be likely to be able to do anything?

Thanks,
Taylor.
TaylorClark is offline   0 Reply With Quote
Old Apr 7, 2012, 10:32 AM   #2
euphrus
macrumors member
 
Join Date: Sep 2008
Send a message via Skype™ to euphrus
I had this same problem, but on my iphone 4. For me the button was able to be pushed flush with the device but would not register as a click and seemed very loose. After hours of frustration i finally came across this and was able to fix it. It works pretty good now. Not perfect, but a fix nonetheless. Also in the accessibility options under settings, turn on assistive touch, that allows you to still lock your phone even if your button is broken.

http://www.youtube.com/watch?v=DRt4Zjbx6n4
__________________
2009 Mac Mini, 2.0 GHz, 4 GB RAM, 320 GB HD 7200 rpm, Gateway 22" HD2200, Dell 19" 1907FP, 32 GB iPhone 4 Black
euphrus is offline   1 Reply With Quote
Old Apr 7, 2012, 11:05 AM   #3
Jordan921
macrumors 68030
 
Join Date: Jul 2010
Location: Bay Area
Quote:
Originally Posted by TaylorClark View Post
Yesterday my Sleep/Wake Button stopped working after nothing had been done to the phone - like no dropping or juice spills or anything. I was just sitting on the train for 3 hours listening to music and when I got off the train it had stopped working...
Has anybody else had a problem like this? If I go to an Apple Store will they be likely to be able to do anything?

Thanks,
Taylor.
Make an appointment for the apple store. They will replace it for you.
__________________
Unlocked Space Gray iPhone 5S 32gb AT&T, 13.3" MacBook Air 1.86GHZ 4GB Ram 128GB SSD
Jordan921 is offline   0 Reply With Quote
Old Apr 7, 2012, 11:55 AM   #4
euphrus
macrumors member
 
Join Date: Sep 2008
Send a message via Skype™ to euphrus
Quote:
Originally Posted by Jordan921 View Post
Make an appointment for the apple store. They will replace it for you.
Definitely do this first. I was out of warranty which is why didnt want to take mine in to be fixed.
euphrus is offline   0 Reply With Quote
Old Apr 7, 2012, 03:13 PM   #5
TaylorClark
Thread Starter
macrumors 6502
 
Join Date: Jul 2011
Location: UK, Edinburgh
Okay guys, thanks for helping! I'll try and get an appointment at the Apple Store soon... But my nearest one is hours away... I'll update when I have been!

Oh! And thanks for reminding me about AssistiveTouch - so much easier now!
TaylorClark is offline   0 Reply With Quote
Old Apr 7, 2012, 03:29 PM   #6
lordofthereef
macrumors 603
 
lordofthereef's Avatar
 
Join Date: Nov 2011
Location: Boston, MA
FWIW they are likely going to restore it to see if that fixes anything before a full swap, so you might as well start with that, before anything else. Might save you a trip.
__________________
I use iOS and Android daily and, more recently, Windows Phone 8. If what I say upsets you, it's probably because of your brand loyalty.
lordofthereef is offline   0 Reply With Quote
Old Apr 7, 2012, 04:54 PM   #7
TaylorClark
Thread Starter
macrumors 6502
 
Join Date: Jul 2011
Location: UK, Edinburgh
Quote:
Originally Posted by lordofthereef View Post
FWIW they are likely going to restore it to see if that fixes anything before a full swap, so you might as well start with that, before anything else. Might save you a trip.
Hi. Thanks for your tip! I don't think it's a software issue though as the button is physically stuck down!
TaylorClark is offline   0 Reply With Quote
Old Apr 7, 2012, 05:00 PM   #8
lordofthereef
macrumors 603
 
lordofthereef's Avatar
 
Join Date: Nov 2011
Location: Boston, MA
Quote:
Originally Posted by TaylorClark View Post
Hi. Thanks for your tip! I don't think it's a software issue though as the button is physically stuck down!
Ah, very well. Guess I missed that.
__________________
I use iOS and Android daily and, more recently, Windows Phone 8. If what I say upsets you, it's probably because of your brand loyalty.
lordofthereef is offline   0 Reply With Quote
Old Apr 8, 2012, 03:57 PM   #9
TaylorClark
Thread Starter
macrumors 6502
 
Join Date: Jul 2011
Location: UK, Edinburgh
Booked an appointment for Tuesday at 7:30pm (BST) - will update when I'm back!
__________________
15" MacBook Pro with Retina Display - 2.6/8/768
iPhone 5 64GB
iPad mini with Retina display 64GB (Wi-Fi Only)
TaylorClark is offline   0 Reply With Quote
Old Apr 10, 2012, 03:27 PM   #10
TaylorClark
Thread Starter
macrumors 6502
 
Join Date: Jul 2011
Location: UK, Edinburgh
Quote:
Originally Posted by TaylorClark View Post
Booked an appointment for Tuesday at 7:30pm (BST) - will update when I'm back!
For those who are wondering, I just got back from the Apple Store and was given a new phone! It's restoring as I type...
__________________
15" MacBook Pro with Retina Display - 2.6/8/768
iPhone 5 64GB
iPad mini with Retina display 64GB (Wi-Fi Only)
TaylorClark is offline   0 Reply With Quote
Old Apr 10, 2012, 03:29 PM   #11
Jordan921
macrumors 68030
 
Join Date: Jul 2010
Location: Bay Area
Nice! No more broken button to worry about.
__________________
Unlocked Space Gray iPhone 5S 32gb AT&T, 13.3" MacBook Air 1.86GHZ 4GB Ram 128GB SSD
Jordan921 is offline   0 Reply With Quote
Old Apr 11, 2012, 12:16 PM   #12
RMC Tech
macrumors newbie
 
Join Date: Apr 2012
Location: Lehigh Valley PA
 
see vendor information in user profile
Nice! Glad they fixed it up. That's normally a tricky thing. It's a whole wire assembly in some cases that needs to be replaced. They'd much rather just give you a refurbed or "new" phone.
__________________
StartupCell - For high performance people
RMC Tech is offline   0 Reply With Quote
Old Dec 17, 2012, 06:14 AM   #13
Shahmeer Salman
macrumors newbie
 
Join Date: Dec 2012
Hey guys have a problem similar to this on my iPhone 4. When I lock it down, it's screen goes off and I have to press the buttons (Sleep/wake&home) to enter the Lockscreen. Is it a software issue or a hardware issue
I'M NERVOUS!PLEASE HELP!

----------

PS:I have used Assisive Touch. It works perfect for locking it down,but not waking it up
Shahmeer Salman is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 04:43 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC