Facebook Video chat not working after Mountain Lion Upgrade

Abbas · Aug 4, 2012, 05:06 PM

Have an 11" 2011 MBA and I upgraded to Mountain Lion. However, Facebook video chat has stopped working- tried with both Safari and Chrome. The popup shows the video but then freezes and I can't see the person on the other end.

drummerdude1390 · Aug 4, 2012, 10:37 PM

Quote:

Originally Posted by Abbas

Have an 11" 2011 MBA and I upgraded to Mountain Lion. However, Facebook video chat has stopped working- tried with both Safari and Chrome. The popup shows the video but then freezes and I can't see the person on the other end.

people use Facebook Video?

haha, jk. I believe it's a Java app, and I know there was a recent Java update, are you up to date?

chrf097 · Aug 4, 2012, 10:46 PM

What current browser are you using? What is your current Java version?

Icy1007 · Aug 4, 2012, 10:53 PM

Make sure Java is installed and enabled.

Fennesz · Aug 31, 2012, 10:24 AM

I am having the same problem on my MBA ''13 running Mac OSX Mountain Lion.

Other people can see and hear my perfectly fine, but on my screen the video image stutters and hangs. Any way to resolve this problem? The Java has been updated.

Incredibly frustrating! It happens in every browser, so that is not the problem. It is also not related to my account, since i can log-on on a different computer and it works fine.

Totally in the dark here, so help would be greatly appreciated.

DashRipRock69 · Sep 27, 2012, 08:36 PM

Does anyone know anything about an update or fix?

MrWaffles · Sep 28, 2012, 01:05 AM

Try Skype or a Google + hangout just to test them. It could just be poor internet. My screen lags terribly when my roommates are on netflix or something along those lines.

Google + seems to work the best when that happens.

donovanpbragg · Nov 1, 2012, 05:35 PM

Has anyone found a fix for this? It happens to me everytime and it is so frustrating!! I have an late 2011 MBP 13'

noruga · Dec 26, 2012, 01:12 PM

I am having the exact same issue here. Have tried using Chrome and Safari, same situation...

Aug 4, 2012, 05:06 PM	#1
Abbas macrumors member Join Date: Jul 2008	Facebook Video chat not working after Mountain Lion Upgrade Have an 11" 2011 MBA and I upgraded to Mountain Lion. However, Facebook video chat has stopped working- tried with both Safari and Chrome. The popup shows the video but then freezes and I can't see the person on the other end.
	0

Aug 4, 2012, 10:46 PM	#3
chrf097 macrumors 68000 Join Date: Dec 2011 Location: Earth	What current browser are you using? What is your current Java version? __________________ 13" Macbook Pro \| Mac OS 10.8.3 \| 2.1GHz Core i5 \| 8 GB RAM \| 500 GB iPhone 4S \| White \| 16GB \| iOS 6.1.2 Jailbroken\| Verizon Asus Nexus 7 \| Ubuntu for Tablets\| 8GB
	0

Aug 4, 2012, 10:53 PM	#4
Icy1007 macrumors 6502a Join Date: Feb 2011 Location: Las Vegas, NV	Make sure Java is installed and enabled. __________________ 15" 2011 MacBook Pro, 2.2 GHz i7 Quad, 8GB DDR3, 1GB Radeon HD 6750M, 750GB HDD; 32GB iPhone 5
	0

Sep 27, 2012, 08:36 PM	#6
DashRipRock69 macrumors newbie Join Date: Sep 2012	I am having the same problem. Does anyone know anything about an update or fix?
	0

Dec 26, 2012, 01:12 PM	#9
noruga macrumors newbie Join Date: Feb 2010	Same issue on MBA 2011 I am having the exact same issue here. Have tried using Chrome and Safari, same situation...
	0

Aug 31, 2012, 10:24 AM	#5
Fennesz macrumors newbie Join Date: Jul 2011	I am having the same problem on my MBA ''13 running Mac OSX Mountain Lion. Other people can see and hear my perfectly fine, but on my screen the video image stutters and hangs. Any way to resolve this problem? The Java has been updated. Incredibly frustrating! It happens in every browser, so that is not the problem. It is also not related to my account, since i can log-on on a different computer and it works fine. Totally in the dark here, so help would be greatly appreciated.
	0

Sep 28, 2012, 01:05 AM	#7
MrWaffles macrumors member Join Date: Mar 2011 Location: Asheville	Try Skype or a Google + hangout just to test them. It could just be poor internet. My screen lags terribly when my roommates are on netflix or something along those lines. Google + seems to work the best when that happens.
	0

Nov 1, 2012, 05:35 PM	#8
donovanpbragg macrumors newbie Join Date: Jan 2012	Has anyone found a fix for this? It happens to me everytime and it is so frustrating!! I have an late 2011 MBP 13'
	0


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