Visual Voicemail not working (iPhone 5 Verizon)

Gregintosh · Sep 21, 2012, 01:12 PM

Well the message is pretty self-explanatory, on my new iPhone 5 visual voicemail does not work.

When I click the voicemail tab, it simply starts dialing into a voicemail number.

I am using Verizon, and I am in the Chicago area.

Anyone else have any issues? Or any ways this can be fixed?

mackmgg · Sep 21, 2012, 01:26 PM

That always happens to me with AT&T when I restore my phone. Once you get a voicemail it'll ask you for the password and then visual voicemail starts working.

Gregintosh · Sep 21, 2012, 01:28 PM

That worked! Thanks! It's been a while since I last set up an iPhone from scratch.

srcstc · Sep 21, 2012, 05:01 PM

Yea thanks!!

russlittle · Dec 9, 2012, 03:33 AM

Okay. I have the same problem. No visual voicemail. I5, Verizon. My voicemail was already established on Verizon (with an Android phone) and works as it always has, just now on my iPhone. When I touch voicemail, it starts the call. I've found no one who can help me. Any ideas?

xlost6 · Dec 9, 2012, 07:16 AM

Go to Settings, select Phone, select Change Voicemail Password. Just put in your password that you would use to access your voicemail if you were dialing the number.

Now go back to the Phone app. Click on the voicemail tab and all your voicemails should appear. That's what fixed it for me.

Give it a try and report back.

You're welcome.

russlittle · Dec 9, 2012, 05:41 PM

Change Voicemail Password does appear in my phone settings. Any other suggestion?

xlost6 · Dec 9, 2012, 05:46 PM

Quote:

Originally Posted by russlittle

Change Voicemail Password does appear in my phone settings. Any other suggestion?

Did you do what I told you?

russlittle · Dec 9, 2012, 11:53 PM

You said "Go to Settings, select Phone, select Change Voicemail Password." I said that "Change Voicemail Password" does not appear after selecting "Settings" then "Phone". It is not an available option!

----------

Sorry. I left out the critical word "not"

Sep 21, 2012, 01:12 PM	#1
Gregintosh macrumors 65816 Join Date: Jan 2008 Location: Chicago	Visual Voicemail not working (iPhone 5 Verizon) Well the message is pretty self-explanatory, on my new iPhone 5 visual voicemail does not work. When I click the voicemail tab, it simply starts dialing into a voicemail number. I am using Verizon, and I am in the Chicago area. Anyone else have any issues? Or any ways this can be fixed?
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Sep 21, 2012, 01:26 PM	#2
mackmgg macrumors 65816 Join Date: Nov 2007	That always happens to me with AT&T when I restore my phone. Once you get a voicemail it'll ask you for the password and then visual voicemail starts working.
	0

Sep 21, 2012, 01:28 PM	#3
Gregintosh Thread Starter macrumors 65816 Join Date: Jan 2008 Location: Chicago	That worked! Thanks! It's been a while since I last set up an iPhone from scratch.
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Sep 21, 2012, 05:01 PM	#4
srcstc macrumors member Join Date: Oct 2010	Yea thanks!!
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Dec 9, 2012, 03:33 AM	#5
russlittle macrumors newbie Join Date: Dec 2012	Okay. I have the same problem. No visual voicemail. I5, Verizon. My voicemail was already established on Verizon (with an Android phone) and works as it always has, just now on my iPhone. When I touch voicemail, it starts the call. I've found no one who can help me. Any ideas?
	0

Dec 9, 2012, 07:16 AM	#6
xlost6 macrumors regular Join Date: Feb 2011	Go to Settings, select Phone, select Change Voicemail Password. Just put in your password that you would use to access your voicemail if you were dialing the number. Now go back to the Phone app. Click on the voicemail tab and all your voicemails should appear. That's what fixed it for me. Give it a try and report back. You're welcome.
	0

Dec 9, 2012, 05:41 PM	#7
russlittle macrumors newbie Join Date: Dec 2012	Change Voicemail Password does appear in my phone settings. Any other suggestion?
	0

Dec 9, 2012, 11:53 PM	#9
russlittle macrumors newbie Join Date: Dec 2012	You said "Go to Settings, select Phone, select Change Voicemail Password." I said that "Change Voicemail Password" does not appear after selecting "Settings" then "Phone". It is not an available option! ---------- Sorry. I left out the critical word "not"
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