Flickering Purple Stripes with iPhone 5 Camera

jmargolis · Oct 2, 2012, 10:19 PM

I'm getting these flickering purple stripes with the iPhone 5 camera sometimes. Mostly when there is a lot of sunlight around. The bars flicker intermittently while the camera is on. Most of the time they do not show in the actual photo, but sometimes they do. I have attached an example. Anyone else getting this?

BoxerGT2.5 · Oct 2, 2012, 10:40 PM

It's one of Apples new filters, it's called crap. You have a turd for a phone, take it back to apple and get a new one.

lelisa13p · Oct 2, 2012, 11:08 PM

That's definitely not the purple flare that's being discussed in the really large camera thread. Your iPhone seems to be faulty. I'd take it back for an exchange & show those pictures.

japserb · Oct 9, 2012, 03:49 AM

Quote:

Originally Posted by jmargolis

I'm getting these flickering purple stripes with the iPhone 5 camera sometimes. Mostly when there is a lot of sunlight around. The bars flicker intermittently while the camera is on. Most of the time they do not show in the actual photo, but sometimes they do. I have attached an example. Anyone else getting this?

I got the same problem!! This has nothing to do whit the "purple issue" with sunlight.. this is something else..

My sister has a Ipod touch 4generation.. and she had the same problem.. but only 1 time..

Sir Ruben · Oct 9, 2012, 04:11 AM

That's a defective camera sensor I'm sorry to say.

You will need a replacement handset.

LambertFransz · Oct 12, 2012, 02:17 PM

I'm having the same problem. I've called Apple and have visited vodafone and they both told me to do a full restore before getting an exchange. Since then I didn't notice the problem yet. Have you maybe already done anything to it yourself? Would be cool to let us know! Thanks

jmargolis · Oct 12, 2012, 03:11 PM

I haven't done anything about it yet. It doesn't happen that often so I just haven't gotten around to it. If it happens again, I'll probably bring it in, especially if I can easily reproduce the problem (which I can't do right now).

japserb · Oct 16, 2012, 03:16 AM

If you want to see some pictures...

Hrim · Oct 26, 2012, 01:47 PM

I have the same issue when taking video, check it out there:

http://www.youtube.com/watch?feature...&v=gHKQ9AzcFBA

That happens after I swaped my iPhone because the screen was peeling of...

Lately, Apple only brought me deceptions.

japserb · Nov 7, 2012, 07:35 AM

Quote:

Originally Posted by Hrim

I have the same issue when taking video, check it out there:

http://www.youtube.com/watch?feature...&v=gHKQ9AzcFBA

That happens after I swaped my iPhone because the screen was peeling of...

Lately, Apple only brought me deceptions.

when i open video i have thesame problem.

Merkie · Nov 7, 2012, 07:41 AM

This has occured to me once as well. I started a thread about a little more than a week ago.

http://forums.macrumors.com/showthread.php?t=1478818

MuGeN PoWeR · Nov 8, 2012, 12:45 AM

i am also facing this same problem.

32KFJ · Nov 27, 2012, 06:50 PM

i called apple care, because i had the same problem. they will take back my old iphone and give me a new one...

lke · Nov 27, 2012, 06:57 PM

This iphone 5 has issues everywhere. It is by far the most problematic iphone of all time. I am starting to love more my iphone 4S.

Where is the quality control at Apple?

Nice dancing girls on the video unfortunately that bug made that video to look bad.

louis.b · Nov 27, 2012, 08:25 PM

OMFG people get your faulty handsets back and exchange. Seriously the iphone is probably the most issue-free handset out there and if you have issues it's much easier to get a new one compared to other Android phones. Some people just need to learn to appreciate things.

jon08 · Dec 18, 2012, 09:40 AM

Damnit, I got a brand new iPhone 5 yesterday and today while I was taking pics with it, I got the same issue as the OP's 1st pic above... It only happened once, but it's enough to make me anxious about it.

I really hope I won't have to exchange my phone, esp. after I spent 2 hours last night putting SGP's Incredible Shield on it (front, back, sides) and it looks pretty good now. It would be really frustrating if I had to do it again (and of course buying new ones).

Smartass · Dec 18, 2012, 11:10 AM

you're using the camera wrong!

FixBrokeni · Dec 18, 2012, 11:23 AM

Restore the device before bringing it in! Typically that fixes this problem.

Jalopybox · Dec 18, 2012, 12:12 PM

Quote:

Originally Posted by FixBrokeni

Restore the device before bringing it in! Typically that fixes this problem.

YEP. They will make you do this there if you have not recently done it. Do it.

jon08 · Dec 18, 2012, 01:06 PM

Quote:

Originally Posted by Jalopybox

YEP. They will make you do this there if you have not recently done it. Do it.

The phone is brand new and set it up as a new device like twice last night.

Merkie · Dec 18, 2012, 01:31 PM

I have had my iPhone 5 for two months now and it only happened once.

Jordan921 · Dec 18, 2012, 01:32 PM

Damn I'm glad I don't have that issue with my camera.

jon08 · Dec 18, 2012, 01:58 PM

Quote:

Originally Posted by Merkie

I have had my iPhone 5 for two months now and it only happened once.

I hope it stays that way for us. I'll test it some more tomorrow...

hsotnicam8002 · Mar 2, 2013, 12:19 PM

My iPhone 5 is one week old. I have the same purple flashing lines when I use the camera. Not every time but unpredictably.

Hail Caesar · Mar 2, 2013, 12:48 PM

Wow, I have never seen that. No doubt a malfunction, an exchange is in order.

Oct 2, 2012, 10:19 PM	#1
jmargolis macrumors member Join Date: Nov 2007	Flickering Purple Stripes with iPhone 5 Camera I'm getting these flickering purple stripes with the iPhone 5 camera sometimes. Mostly when there is a lot of sunlight around. The bars flicker intermittently while the camera is on. Most of the time they do not show in the actual photo, but sometimes they do. I have attached an example. Anyone else getting this? Attached Thumbnails
	0

Oct 9, 2012, 04:11 AM	#5
Sir Ruben macrumors 6502a Join Date: Jul 2010	That's a defective camera sensor I'm sorry to say. You will need a replacement handset. __________________ iPad (3rd Gen, 16GB, WiFi, White) iPhone 5 (16GB, White & Silver) Mac Mini (2012) Apple TV (2nd Gen) Samsung Galaxy S4 My Flickr
	1

Oct 16, 2012, 03:16 AM	#8
japserb macrumors newbie Join Date: Oct 2012	If you want to see some pictures... Attached Thumbnails
	0

Nov 8, 2012, 12:45 AM	#12
MuGeN PoWeR macrumors 6502a Join Date: Jun 2011	i am also facing this same problem. __________________ Macbook 13" \| iPhone 5 16GB black \| iPhone 5 16GB white \| iPad 3 16GB wifi white \| iPad 2 16GB wifi black \| iPad 16gb WIfi black \| iPod video 30GB black \| iPod shuffle 1GB pink
	0

Dec 18, 2012, 09:40 AM	#16
jon08 macrumors 65816 Join Date: Nov 2008	Damnit, I got a brand new iPhone 5 yesterday and today while I was taking pics with it, I got the same issue as the OP's 1st pic above... It only happened once, but it's enough to make me anxious about it. I really hope I won't have to exchange my phone, esp. after I spent 2 hours last night putting SGP's Incredible Shield on it (front, back, sides) and it looks pretty good now. It would be really frustrating if I had to do it again (and of course buying new ones). __________________  15.4" MacBook Pro (late 2011), 2.2 Ghz Intel Core i7, Crucial 8GB RAM, Crucial M4 512GB SSD, AMD Radeon 6750M   iPhone 5 16 GB 
	0

Oct 2, 2012, 10:40 PM	#2
BoxerGT2.5 macrumors 65816 Join Date: Jun 2008	It's one of Apples new filters, it's called crap. You have a turd for a phone, take it back to apple and get a new one.
	8

Oct 2, 2012, 11:08 PM	#3
lelisa13p macrumors 65816 Join Date: Mar 2009 Location: Atlanta, GA USA	That's definitely not the purple flare that's being discussed in the really large camera thread. Your iPhone seems to be faulty. I'd take it back for an exchange & show those pictures.
	1

Oct 12, 2012, 02:17 PM	#6
LambertFransz macrumors newbie Join Date: Oct 2012	I'm having the same problem. I've called Apple and have visited vodafone and they both told me to do a full restore before getting an exchange. Since then I didn't notice the problem yet. Have you maybe already done anything to it yourself? Would be cool to let us know! Thanks
	0

Oct 12, 2012, 03:11 PM	#7
jmargolis Thread Starter macrumors member Join Date: Nov 2007	I haven't done anything about it yet. It doesn't happen that often so I just haven't gotten around to it. If it happens again, I'll probably bring it in, especially if I can easily reproduce the problem (which I can't do right now).
	0

Oct 26, 2012, 01:47 PM	#9
Hrim macrumors member Join Date: Jun 2012	I have the same issue when taking video, check it out there: http://www.youtube.com/watch?feature...&v=gHKQ9AzcFBA That happens after I swaped my iPhone because the screen was peeling of... Lately, Apple only brought me deceptions.
	0

Nov 7, 2012, 07:41 AM	#11
Merkie macrumors 6502a Join Date: Oct 2008	This has occured to me once as well. I started a thread about a little more than a week ago. http://forums.macrumors.com/showthread.php?t=1478818
	0

Nov 27, 2012, 06:50 PM	#13
32KFJ macrumors member Join Date: May 2012 Location: Austria	i called apple care, because i had the same problem. they will take back my old iphone and give me a new one...
	0

Nov 27, 2012, 06:57 PM	#14
lke macrumors member Join Date: Jun 2009	This iphone 5 has issues everywhere. It is by far the most problematic iphone of all time. I am starting to love more my iphone 4S. Where is the quality control at Apple? Nice dancing girls on the video unfortunately that bug made that video to look bad.
	0

Nov 27, 2012, 08:25 PM	#15
louis.b Banned Join Date: Jun 2012 Location: Sydney	OMFG people get your faulty handsets back and exchange. Seriously the iphone is probably the most issue-free handset out there and if you have issues it's much easier to get a new one compared to other Android phones. Some people just need to learn to appreciate things.
	3

Dec 18, 2012, 11:10 AM	#17
Smartass macrumors regular Join Date: Dec 2012	you're using the camera wrong!
	0

Dec 18, 2012, 11:23 AM	#18
FixBrokeni macrumors member Join Date: Dec 2012	Restore the device before bringing it in! Typically that fixes this problem. __________________ Expert iPhone Repair and Diagnostic Services
	2

Dec 18, 2012, 01:31 PM	#21
Merkie macrumors 6502a Join Date: Oct 2008	I have had my iPhone 5 for two months now and it only happened once.
	0

Dec 18, 2012, 01:32 PM	#22
Jordan921 macrumors 68020 Join Date: Jul 2010 Location: Bay Area	Damn I'm glad I don't have that issue with my camera.
	0

Mar 2, 2013, 12:19 PM	#24
hsotnicam8002 macrumors 6502 Join Date: Mar 2008	My iPhone 5 is one week old. I have the same purple flashing lines when I use the camera. Not every time but unpredictably. __________________ iMac 27" Core i7 3.4GHz 16GB 2Tb 10.8.3 \| 16GB iPod Nano 7G \| 16GB iPhone 5 6.1.3 \| iPad 64GB WiFI 6.1.3 \| iPad Mini 64GB WiFi 6.1.3
	0

Mar 2, 2013, 12:48 PM	#25
Hail Caesar macrumors regular Join Date: Mar 2013	Wow, I have never seen that. No doubt a malfunction, an exchange is in order.
	2

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