Some Apple Retail Stores Offering 30-Day Window to Exchange iPads for New Model

MacRumors · Oct 23, 2012, 03:43 PM

With Apple's introduction of the fourth-generation iPad today, some recent purchasers of the third-generation model may be feeling somewhat disappointed that their new devices have been supplanted by an unexpectedly short upgrade cycle. CNET reports, however, that those who purchased their iPads within the past 30 days may be able to exchange their devices for new models at their local Apple Stores.

Quote:

The manager at the Stockton Street store in San Francisco explained that "this specific store" would allow purchasers of the third-generation iPad to exchange their device for the fourth-generation iPad if purchased within the last 30 days. She emphasized that, unless the recently-purchased iPad showed serious signs of wear-and-tear, the usual 14-day return policy would be waived.

"And what about other stores?" You'll have to call and find out. She explained, "We can't speak to other stores' policies -- this is something our store has decided to do."

The report suggests that the extended return window is not an official company policy and thus customers may find spotty adherence to it, but stores generally have some flexibility in allowing returns considering certain circumstances, and with any luck some recent iPad customers may find themselves able to upgrade to the latest model without penalty.

Article Link: Some Apple Retail Stores Offering 30-Day Window to Exchange iPads for New Model

MultiMediaWill · Oct 23, 2012, 03:45 PM

Can we get a 6 month window for those who get scammed by Apple back in March?

GenesisST · Oct 23, 2012, 03:46 PM

I wish they'd made it 4 months, my iPad 3 suddenly stopped working... :-D

Seriously, still a fine, fine device!

komodrone · Oct 23, 2012, 03:47 PM

i wonder if they'll still serve you 3rd gen ipads if you break it and use your applecare+ ADH.

FrHa · Oct 23, 2012, 03:47 PM

Quote:

Originally Posted by MultiMediaWill

Can we get a 6 month window for those who get scammed by Apple back in March?

We didn't get scammed at all; your iPad hasn't got any worse. And there were no guarantees from Apple that they wouldn't upgrade this year anyway. Besides, this updated version isn't that much better.

coltman75 · Oct 23, 2012, 03:48 PM

Quote:

Originally Posted by MultiMediaWill

Can we get a 6 month window for those who get scammed by Apple back in March?

How, in heaven's name, could you possibly consider yourself to have been scammed?

Don't be silly.

Leonard1818 · Oct 23, 2012, 03:48 PM

3rd gen iPad owner:

Buuuuttt Apple, can't you just take us out to dinner first? I usually like to get treated to a good meal before getting ******.

LimeiBook86 · Oct 23, 2012, 03:49 PM

I was hoping for an older Apple style upgrade program... bring in your iPad and pay X amount of money to have it upgraded to an iPad 4!

That's what they did back in the Apple II days...

Leonard1818 · Oct 23, 2012, 03:50 PM

Quote:

Originally Posted by FrHa

Besides, this updated version isn't that much better.

How so?

Chupa Chupa · Oct 23, 2012, 03:50 PM

Quote:

Originally Posted by MultiMediaWill

Can we get a 6 month window for those who get scammed by Apple back in March?

How did you get scammed? You got exactly what you paid for, right? So Apple updated the product. That happens. Deal with it. (And yes, I have an iPad 3 too. Have enjoyed it since launch. Will continue enjoying it).

TimUSCA · Oct 23, 2012, 03:50 PM

Quote:

Originally Posted by MultiMediaWill

Can we get a 6 month window for those who get scammed by Apple back in March?

What a ridiculous way to look at it. It's been 7 months with the 3rd-gen iPad. Does it suck that there's a *slightly better* version out? Maybe. But you owned a 3rd-gen iPad for 7 months, and it didn't suddenly become obsolete just because a new one came out.

DarkWinter · Oct 23, 2012, 03:51 PM

I guess a significant amount of people drop upwards of £399 without any research at all. Rumours of a refresh were around after all.

Hope the annual iPad refresh remains, which is when I'll be upgrading I expect.

brdeveloper · Oct 23, 2012, 03:51 PM

Quote:

Originally Posted by MultiMediaWill

Can we get a 6 month window for those who get scammed by Apple back in March?

Apple thanks you for being a beta tester of the retina version.

Macist · Oct 23, 2012, 03:53 PM

Is having the latest and greatest iThing for, oh, a year at least THAT important to people?

This is a great change for Apple - getting the latest tech out there as soon as they can instead of holding it back for six months or more for the big launch.

goinskiing · Oct 23, 2012, 03:54 PM

Quote:

Originally Posted by MultiMediaWill

Can we get a 6 month window for those who get scammed by Apple back in March?

This happens to products all the time. It's gonna happen to the Nexus 7 owners who just bought 16GB at $249 when the introduce the 32GB at $249 next week. Not only that, it is about 3-4 months later. This happens in the Android world ALL the time, just look at all the Motorola Droid products, ask the the Razer MAXX guys.

rwilliams · Oct 23, 2012, 03:55 PM

Quote:

Originally Posted by Macist

Is having the latest and greatest iThing for, oh, a year at least THAT important to people?

Apparently so. These fools act as if their iPad 3 will stop working or that Apple will cripple it from the mothership now that a new version is on the streets. It still does the exact same damn things it did yesterday.

rorschach · Oct 23, 2012, 03:56 PM

Quote:

Originally Posted by MultiMediaWill

Can we get a 6 month window for those who get scammed by Apple back in March?

Were iPhone 4S owners who bought their phone 7 months before the iPhone 5 was announced "scammed" too?

zone23 · Oct 23, 2012, 03:57 PM

The A6 is just kick a$$ and they want to get it in the hands of the customer nothing wrong with that. At least they didn't announce the new ATV with the A6..

macjoshua · Oct 23, 2012, 03:57 PM

Sadly, my iPad 3 is 3 months old. I wonder what the market on eBay is like to sell an iPad. Anyone know of anywhere else good to sell an iPad?

tdhurst · Oct 23, 2012, 03:58 PM

Quote:

Originally Posted by MultiMediaWill

Can we get a 6 month window for those who get scammed by Apple back in March?

Scammed? Did your iPad stop working?

jrswizzle · Oct 23, 2012, 03:58 PM

I have no doubt Apple stores will allow the 30-day window. They are all about customer service....never had a bad experience in an Apple store!

That being said, I've had great use of my iPad (3rd gen) but I would be selling it regardless of the 4th gen's release. It just so happens this way is easier for me - sell the 3 (and my wife's 2), buy a 4 and mini comes for Christmas!

Asclepio · Oct 23, 2012, 03:59 PM

people still talk about 3rd gen ipad, it's old stuff move on

zone23 · Oct 23, 2012, 03:59 PM

Oh and BTW every Apple product you currently own is now out dated as they updated just about every product they have.. Come on Tax return j/k..

realeric · 09:02 PM

Is your iPad 3 sluggish?
Isn't the safari on your iPad 3 snappier?

MrXiro · Oct 23, 2012, 04:01 PM

Quote:

Originally Posted by Macist

Is having the latest and greatest iThing for, oh, a year at least THAT important to people?

This is a great change for Apple - getting the latest tech out there as soon as they can instead of holding it back for six months or more for the big launch.

People who have a void in their lives that they fill with Tech... I'm one of these empty people... I shall be leaping off a bridge today.

Oct 23, 2012, 03:45 PM	#2
MultiMediaWill macrumors 65816 Join Date: Aug 2010 Location: Illinois	Can we get a 6 month window for those who get scammed by Apple back in March? __________________ Click here for the iPhone 5 iOS 6.0 Jailbreak! MacBook Pro 15" 2011 , 2.2 GHz Quad i7, 750GB HDD, 8GB RAM, Anti-Glare iPhone 5 32gb iPad 3 16gb
	70

Oct 23, 2012, 03:46 PM	#3
GenesisST macrumors 6502a Join Date: Jan 2006 Location: Where I live	I wish they'd made it 4 months, my iPad 3 suddenly stopped working... :-D Seriously, still a fine, fine device! __________________ But it does me no injury for my neighbor to say he has an Android phone, an iPhone or no phone. It neither picks my pocket nor breaks my leg. - Thomas Jefferson
	16

Oct 23, 2012, 03:48 PM	#7
Leonard1818 macrumors 68000 Join Date: Nov 2011	3rd gen iPad owner: Buuuuttt Apple, can't you just take us out to dinner first? I usually like to get treated to a good meal before getting ******.
	28

Oct 23, 2012, 03:49 PM	#8
LimeiBook86 macrumors 604 Join Date: May 2002 Location: Hanging around in NJ with his cutie. :)	I was hoping for an older Apple style upgrade program... bring in your iPad and pay X amount of money to have it upgraded to an iPad 4! That's what they did back in the Apple II days... __________________ My 'How to Draw Fun Animals' iBook is now on iTunes "Just you try and stop me..." My Site Thrift Fails Tech Blog
	12

Oct 23, 2012, 03:51 PM	#12
DarkWinter macrumors member Join Date: Feb 2012	... I guess a significant amount of people drop upwards of £399 without any research at all. Rumours of a refresh were around after all. Hope the annual iPad refresh remains, which is when I'll be upgrading I expect.
	0

Oct 23, 2012, 03:47 PM	#4
komodrone macrumors 6502 Join Date: Apr 2011	i wonder if they'll still serve you 3rd gen ipads if you break it and use your applecare+ ADH.
	3

Oct 23, 2012, 03:53 PM	#14
Macist macrumors 6502 Join Date: Mar 2009	Is having the latest and greatest iThing for, oh, a year at least THAT important to people? This is a great change for Apple - getting the latest tech out there as soon as they can instead of holding it back for six months or more for the big launch.
	8

Oct 23, 2012, 03:57 PM	#18
zone23 macrumors 6502 Join Date: May 2012	The A6 is just kick a$$ and they want to get it in the hands of the customer nothing wrong with that. At least they didn't announce the new ATV with the A6.. __________________ iPhone 5 16gb; HTC Droid DNA, Macbook Pro 13' (Late 2011, i7, 16GB RAM, OCZ Agility 3 480GB SSD); iMac 21.5 (Late 2011, i5, 16GB RAM; 16gb iPad 3; AppleTV 3; 2TB Time Capsule; Airport Extreme
	2

Oct 23, 2012, 03:57 PM	#19
macjoshua macrumors regular Join Date: Mar 2011	Sadly, my iPad 3 is 3 months old. I wonder what the market on eBay is like to sell an iPad. Anyone know of anywhere else good to sell an iPad?
	1

Oct 23, 2012, 03:58 PM	#21
jrswizzle macrumors 68020 Join Date: Aug 2012 Location: McKinney, TX	I have no doubt Apple stores will allow the 30-day window. They are all about customer service....never had a bad experience in an Apple store! That being said, I've had great use of my iPad (3rd gen) but I would be selling it regardless of the 4th gen's release. It just so happens this way is easier for me - sell the 3 (and my wife's 2), buy a 4 and mini comes for Christmas! __________________ iPhone 5 32GB (black/slate) / Nexus 4 16GB / HTC One 32GB (white/silver) 21.5" iMac 2.5GHz i5 / iPad mini AT&T 32GB (black/slate) / Apple TV 2 & 3
	1

Oct 23, 2012, 03:59 PM	#22
Asclepio macrumors 6502 Join Date: Jul 2011	people still talk about 3rd gen ipad, it's old stuff move on
	8

Oct 23, 2012, 04:00 PM	#24
realeric macrumors 6502a Join Date: Jun 2009 Location: United States	Is your iPad 3 sluggish? Isn't the safari on your iPad 3 snappier? Last edited by realeric; Oct 23, 2012 at 09:02 PM. Reason: edit...
	3

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