Numerous iCloud Services Down for Up to 8% of Users

MacRumors · Oct 31, 2012, 04:03 PM

According to Apple's iCloud System Status page, 8% of iCloud users cannot currently use any iCloud service except mail or iChat. The site gives no suggestion of a cause for the outage, nor a timetable for fixing it -- other than to say services will be restored as soon as possible. On Tuesday, iCloud experienced a widespread FaceTime, iMessage and Game Center outage that lasted nearly two hours.

Update: It appears the outage is now limited to Documents in the Cloud only.

Article Link: Numerous iCloud Services Down for Up to 8% of Users

darwynn · Oct 31, 2012, 04:07 PM

I've been having issues logging in since yesterday. Glad they're working on it. Hope it gets fixed soon.

leukotriene · Oct 31, 2012, 04:11 PM

So unbelievably lame. Apple, get it together. Time for Eddy Cue to step up and make sure this kind of weekly downtime garbage ends. I hope he can do that.

Maybe Cook ought to set aside $20BB or so to poach as many Google and Amazon engineers as possible and set their cloud services on the right path.

komodrone · Oct 31, 2012, 04:13 PM

sure when I send in iCloud services being down, it never gets posted on MacRumors. but when someone else sends it in, it gets posted. IS IT BECAUSE I'M ASIAN?

Porco · Oct 31, 2012, 04:14 PM

Also up for down to 92% of users. It is not known at this time if standing on one's head makes a difference.

phobus · Oct 31, 2012, 04:20 PM

heads are going to roll!

Davmeister · Oct 31, 2012, 04:22 PM

Its only Documents in the cloud

Mugs · Oct 31, 2012, 04:33 PM

Yep. Just as I was about to board a coach I was getting the confirmation emails disappears right in front of me and I cannot get them back...thanks.

W1LLk · Oct 31, 2012, 04:41 PM

iMessage doesn't seem to work for me right meow. It tried for a minute or two and then gave in to text messages. My wife's is doing the same thing. Not a huge deal, but hopefully they'll get it sorted.

kas23 · Oct 31, 2012, 04:47 PM

I suspect terrorism.

Anyways, I didn't even notice it was down. And I also never knew that Apple's iCloud was required to FaceTime someone. Are our conversations running through a serve at Apple? As for iMessage, iCloud up or down, it still works the same for me.

goobot · Oct 31, 2012, 04:47 PM

Quote:

Originally Posted by W1LLk

iMessage doesn't seem to work for me right meow. It tried for a minute or two and then gave in to text messages. My wife's is doing the same thing. Not a huge deal, but hopefully they'll get it sorted.

Ya, i have been having issues with it too.

macosxuser01 · Oct 31, 2012, 04:49 PM

Just tired to refresh my mail on my iPhone its not working saids "Cannot get mail. The user name or password is inncorrect for the 'gmail' user"

mintier · Oct 31, 2012, 04:56 PM

Mac App Store appears to be down for me as well.

stanswx · Oct 31, 2012, 04:56 PM

Quote:

Originally Posted by macosxuser01

Just tired to refresh my mail on my iPhone its not working saids "Cannot get mail. The user name or password is inncorrect for the 'gmail' user"

Gmail and other google services were just down for about 5 or so minutes. It's back up now.

rmwebs · Oct 31, 2012, 05:20 PM

Shock horror, yet another iCloud failure.

----------

Quote:

Originally Posted by stanswx

Gmail and other google services were just down for about 5 or so minutes. It's back up now.

I'l take a 4 minute outage once every year or so, over iClouds quarterly 3-5 hour outage any day.

The fact that it's still this unreliable is just pathetic.

G4DP · Oct 31, 2012, 05:32 PM

This is a shock?

Apple and online services have never mixed and probably never will. It doesn't matter how much money they throw at it.

It would be great to be optimistic about thing and hope they improve but after a decade of constant screw ups and let downs it very difficult to do.

Apple's biggest problem is they have all these iToy's using the very small infrastructure they have placing it under extreme stress. To keep things running smoothly they should have had these new data centres built 5 years ago when they started the iToy's. That way they could have measured demand from one launch to another and set future plans for infrastructure expansion into motion ahead of time.

Instead they wait till the horse has bolted to close the stable door.

hexonxonx · Oct 31, 2012, 05:43 PM

Having trouble in the iTunes store as well.

bushido · Oct 31, 2012, 06:26 PM

iTunes Match seems to be down on my mac right now

haruhiko · Oct 31, 2012, 06:28 PM

I'm sure not if it's related but I can't update my apps despite seeing the number batch on the App Store icon. The update list is just empty, white.

Anti-Lucifer · Oct 31, 2012, 06:36 PM

outages are not caused by sandy storm, but instead, a very bad piece of malware called: Unhappy2012.Forstall.icloudDDoS

jayducharme · Oct 31, 2012, 06:56 PM

Quote:

Originally Posted by macosxuser01

Just tired to refresh my mail on my iPhone its not working saids "Cannot get mail. The user name or password is inncorrect for the 'gmail' user"

I'm having the same issue on my Mac, but only with sending mail. Hopefully this will be a quick fix.

nadador · Oct 31, 2012, 07:00 PM

I wish Apple would put out a reliable cloud service that was worth paying for, charge a little for it, and then stick to it for more than a few years. When it's free, it hardly seems that we can complain about it when it's not working.

Rodimus Prime · Oct 31, 2012, 07:52 PM

Quote:

Originally Posted by nadador

I wish Apple would put out a reliable cloud service that was worth paying for, charge a little for it, and then stick to it for more than a few years. When it's free, it hardly seems that we can complain about it when it's not working.

problem is even when Apple was doing paid service it still sucked and was crap compared to many of the free services out there.

Apple sucks at the cloud plan and simple. iCloud offered less, cost more and still does not work.

PalmerL · Oct 31, 2012, 08:21 PM

and now as of 9:21 Eastern everything is back up, they fixed it quick enough

tjl3 · Oct 31, 2012, 09:00 PM

Gmail was down around 5pm eastern time, qq.

Oct 31, 2012, 04:03 PM	#1
MacRumors macrumors bot Join Date: Apr 2001	Numerous iCloud Services Down for Up to 8% of Users According to Apple's iCloud System Status page, 8% of iCloud users cannot currently use any iCloud service except mail or iChat. The site gives no suggestion of a cause for the outage, nor a timetable for fixing it -- other than to say services will be restored as soon as possible. On Tuesday, iCloud experienced a widespread FaceTime, iMessage and Game Center outage that lasted nearly two hours. Update: It appears the outage is now limited to Documents in the Cloud only. Article Link: Numerous iCloud Services Down for Up to 8% of Users
	0

Oct 31, 2012, 04:14 PM	#5
Porco macrumors 65816 Join Date: Mar 2005	Also up for down to 92% of users. It is not known at this time if standing on one's head makes a difference. __________________ I really wish Apple would use the option key a little more, and the command key a little less. --- Sent from my magical iPowerMacBookG5PadPhonePod 50inch AppleTV Extreme Pro ---
	2

Oct 31, 2012, 04:22 PM	#7
Davmeister macrumors regular Join Date: May 2009 Location: From Oxford, studying in Cardiff, UK	Its only Documents in the cloud Attached Thumbnails __________________ 15" Retina Macbook Pro (2.6 Ghz) - iPhone 5 - iPad Mini Airport Express, Apple TV & 4th Gen Time Capsule Medical Student in Cardiff, UK
	0

Oct 31, 2012, 04:41 PM	#9
W1LLk macrumors regular Join Date: Jan 2008 Location: San Antonio	iMessage doesn't seem to work for me right meow. It tried for a minute or two and then gave in to text messages. My wife's is doing the same thing. Not a huge deal, but hopefully they'll get it sorted. __________________ iPhone 5 iPad 3 MacBook Pro iPhone 3GS (iPod)
	0

Oct 31, 2012, 04:56 PM	#13
mintier macrumors newbie Join Date: Apr 2012	Mac App Store also down? Mac App Store appears to be down for me as well.
	1

Oct 31, 2012, 04:07 PM	#2
darwynn macrumors newbie Join Date: Sep 2010	I've been having issues logging in since yesterday. Glad they're working on it. Hope it gets fixed soon.
	0

Oct 31, 2012, 04:11 PM	#3
leukotriene macrumors regular Join Date: Aug 2008	So unbelievably lame. Apple, get it together. Time for Eddy Cue to step up and make sure this kind of weekly downtime garbage ends. I hope he can do that. Maybe Cook ought to set aside $20BB or so to poach as many Google and Amazon engineers as possible and set their cloud services on the right path.
	2

Oct 31, 2012, 04:13 PM	#4
komodrone macrumors 6502 Join Date: Apr 2011	sure when I send in iCloud services being down, it never gets posted on MacRumors. but when someone else sends it in, it gets posted. IS IT BECAUSE I'M ASIAN?
	6

Oct 31, 2012, 04:20 PM	#6
phobus macrumors newbie Join Date: Aug 2006	heads are going to roll!
	0

Oct 31, 2012, 04:33 PM	#8
Mugs macrumors regular Join Date: May 2007 Location: Walton-on-Thames, UK	Yep. Just as I was about to board a coach I was getting the confirmation emails disappears right in front of me and I cannot get them back...thanks.
	0

Oct 31, 2012, 04:47 PM	#10
kas23 macrumors 601 Join Date: Oct 2007	I suspect terrorism. Anyways, I didn't even notice it was down. And I also never knew that Apple's iCloud was required to FaceTime someone. Are our conversations running through a serve at Apple? As for iMessage, iCloud up or down, it still works the same for me.
	0

Oct 31, 2012, 04:49 PM	#12
macosxuser01 macrumors regular Join Date: Jan 2006 Location: Sacramento, CA	Just tired to refresh my mail on my iPhone its not working saids "Cannot get mail. The user name or password is inncorrect for the 'gmail' user"
	0

Oct 31, 2012, 05:32 PM	#16
G4DP macrumors 65816 Join Date: Mar 2007	This is a shock? Apple and online services have never mixed and probably never will. It doesn't matter how much money they throw at it. It would be great to be optimistic about thing and hope they improve but after a decade of constant screw ups and let downs it very difficult to do. Apple's biggest problem is they have all these iToy's using the very small infrastructure they have placing it under extreme stress. To keep things running smoothly they should have had these new data centres built 5 years ago when they started the iToy's. That way they could have measured demand from one launch to another and set future plans for infrastructure expansion into motion ahead of time. Instead they wait till the horse has bolted to close the stable door. __________________ I wonder if sheep like being milked dry?
	4

Oct 31, 2012, 05:43 PM	#17
hexonxonx macrumors 601 Join Date: Jul 2007 Location: Denver Colorado	Having trouble in the iTunes store as well.
	0

Oct 31, 2012, 06:26 PM	#18
bushido macrumors 68040 Join Date: Mar 2008 Location: Germany, Europe	iTunes Match seems to be down on my mac right now __________________ '13 MacBook Pro Retina 2.5 GHz '13 MacBook Pro 2.54 GHz, C2D, 128GB SSD iPhone 5 (white & silver), 16GB iPad 3 white, 32 GB, Wifi+Cellular Apple TV 3
	0

Oct 31, 2012, 06:28 PM	#19
haruhiko macrumors 68000 Join Date: Sep 2009	I'm sure not if it's related but I can't update my apps despite seeing the number batch on the App Store icon. The update list is just empty, white. __________________ Mac: rMBP'12, iMac'08/24", Mini'09 (dead), MBP'10/15", MBA'11/13"/256. iPhone: 5/64B, 4S/64W, 4/32B, 3GS/16. iPT: 3G,1G. iPad: 3/4G/64 2/3G/32, 1/WiFi/16. ATV'12,'11 AEBS'09
	0

Oct 31, 2012, 06:36 PM	#20
Anti-Lucifer macrumors 6502a Join Date: Mar 2012	outages are not caused by sandy storm, but instead, a very bad piece of malware called: Unhappy2012.Forstall.icloudDDoS
	5

Oct 31, 2012, 07:00 PM	#22
nadador macrumors newbie Join Date: Apr 2009	You get what you pay for I wish Apple would put out a reliable cloud service that was worth paying for, charge a little for it, and then stick to it for more than a few years. When it's free, it hardly seems that we can complain about it when it's not working.
	0

Oct 31, 2012, 08:21 PM	#24
PalmerL macrumors newbie Join Date: Oct 2011	Services Back Up and now as of 9:21 Eastern everything is back up, they fixed it quick enough
	0

Oct 31, 2012, 09:00 PM	#25
tjl3 macrumors 6502 Join Date: Mar 2012	Gmail was down around 5pm eastern time, qq.
	0

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