4s vs. 5 (NO SERVICE)

[numberforty1]

here's the skinny:

i had a 4s & it worked great in the mall food court, near where i work.
(meaning i got a good 3G signal & could use my phone)

now i have the 5...and while in the same food court...i get NO SERVICE....none...zip..zilch...nada. No LTE, no 3G, no edge..nothing.

i asked the rogers people that work in the same mall and they said, yeah LTE is new & spotty , and we haven't got service there ever. kind of hard to believe when my 4s worked there for over a year. and my 3gs worked fine before that.

i talked to others that work in the mall and their phones are fine.


....thoughts???

[darster]

Originally Posted by numberforty1

here's the skinny:

i had a 4s & it worked great in the mall food court, near where i work.
(meaning i got a good 3G signal & could use my phone)

now i have the 5...and while in the same food court...i get NO SERVICE....none...zip..zilch...nada. No LTE, no 3G, no edge..nothing.

i asked the rogers people that work in the same mall and they said, yeah LTE is new & spotty , and we haven't got service there ever. kind of hard to believe when my 4s worked there for over a year. and my 3gs worked fine before that.

i talked to others that work in the mall and their phones are fine.


....thoughts???

Have you manually tried switching to 3G? Settings, general, turn enable LTE off? Have you tried general, reset, reset network settings?

[mohsy90]

Originally Posted by numberforty1

here's the skinny:

i had a 4s & it worked great in the mall food court, near where i work.
(meaning i got a good 3G signal & could use my phone)

now i have the 5...and while in the same food court...i get NO SERVICE....none...zip..zilch...nada. No LTE, no 3G, no edge..nothing.

i asked the rogers people that work in the same mall and they said, yeah LTE is new & spotty , and we haven't got service there ever. kind of hard to believe when my 4s worked there for over a year. and my 3gs worked fine before that.

i talked to others that work in the mall and their phones are fine.


....thoughts???

Something is wrong with your phone. If you were getting 3G before you should be getting it now. If not, your phone is the problem.

[ixodes]

It's the phone. My first iPhone 5 had connectivity problems both in & outside of strong LTE areas. The replacement I was given was just fine.

[numberforty1]

Originally Posted by darster

Have you manually tried switching to 3G? Settings, general, turn enable LTE off? Have you tried general, reset, reset network settings?

I have tried the manual switch from LTE to 3G.

I'll try to rest the network settings, thanks!

----------

Originally Posted by ixodes

It's the phone. My first iPhone 5 had connectivity problems both in & outside of strong LTE areas. The replacement I was given was just fine.

I have a genius appointment made. Really hope I dont have to swap it out cause this would be my second swap.

*SIGH*

I never had issues like this with any other iPhone.

Thanks for your feedback !

[takeshi74]

(nm)