Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Hardware > Apple TV and Home Theater

Reply
 
Thread Tools Search this Thread Display Modes
Old Nov 10, 2012, 11:50 AM   #1
Sean Dempsey
macrumors 68000
 
Sean Dempsey's Avatar
 
Join Date: Aug 2006
Hulu unavailable - how to test/solve this on my network?

I have a problem Hulu has become so slow that it just times out when trying to watch any video.

My internet is around 50down/20up and tests fine. Hulu works great on my computer as well. It's just on the apple tv.

I currently have everything running to a gigabit switch, which plugs into a new Airport Extreme base stattion, which is set to run in bridged mode since my internet modem/router uses a NAT and needs to log in via pppoe.

How can I go about fixing, or at least figuring out, why Hulu just refuses to work? This is on 2 different Apple TV's in two different rooms, also.
__________________
[Removed for not complying with forum signature rules]
Sean Dempsey is offline   0 Reply With Quote
Old Nov 10, 2012, 12:58 PM   #2
Mrbobb
macrumors 601
 
Join Date: Aug 2012
As often suggested, run a ethernet between ATV and switch, don't use WIFI.

Failing that, OK. I'd check the MTU. Normally this is 1500 bytes but there is a known problem with PPOE systems where you have to manually set MTU to something lower like 1420. I do not know if the ATV lets you manually set this item.
Mrbobb is offline   0 Reply With Quote
Old Nov 11, 2012, 08:25 AM   #3
Sean Dempsey
Thread Starter
macrumors 68000
 
Sean Dempsey's Avatar
 
Join Date: Aug 2006
Quote:
Originally Posted by Mrbobb View Post
As often suggested, run a ethernet between ATV and switch, don't use WIFI.

Failing that, OK. I'd check the MTU. Normally this is 1500 bytes but there is a known problem with PPOE systems where you have to manually set MTU to something lower like 1420. I do not know if the ATV lets you manually set this item.
Yes, it is all wired Ethernet to the switch. There is no wifi in the chain.

As far as setting MTU, where would I do this?
__________________
[Removed for not complying with forum signature rules]
Sean Dempsey is offline   0 Reply With Quote
Old Nov 15, 2012, 11:17 AM   #4
Nothlit
macrumors regular
 
Join Date: Sep 2009
Try putting your Apple TV on Wi-Fi instead of Ethernet. I know it's counter-intuitive, but there is apparently a bug in the latest Apple TV software version that makes it work poorly over Ethernet. I have experienced similar problems, and switching to Wi-Fi has helped noticeably. I plan to switch back to Ethernet if/when Apple fixes this bug.
Nothlit is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Apple TV and Home Theater

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Network accounts unavailable HerrFledermaus Mac OS X Server, Xserve, and Networking 7 May 29, 2013 03:07 PM
Hulu plus is unavailable. Please try again later jaydez Apple TV and Home Theater 1 Apr 23, 2013 07:42 PM
Network Accounts Unavailable? - login screen siritalks iMac 0 Jan 4, 2013 05:04 AM
Network accounts are unavailable mrteyssere OS X 2 Sep 22, 2012 03:18 AM
How to solve Steam network error (OFFLINE) sabreena Mac and PC Games 0 Aug 31, 2012 01:18 AM

Forum Jump

All times are GMT -5. The time now is 04:52 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC