Volume button problem on iPhone 5

KisakiSama · Nov 11, 2012, 10:13 AM

I noticed yesterday that my - Volume button wasn't working. It still clicks just as well as the + button, but nothing happens. After messing around with it (power off/on, hard reset, and pressing really, really hard) I got it to work, but if I leave the phone alone for a few minutes and come back, it stops working once again. Do you guys think this is a hardware or a software issue? If it's software I'll wait it out, but if it's hardware I think I need to make a trip to Apple.

Givmeabrek · Nov 11, 2012, 10:48 AM

That's the button that can be used for the camera shutter release. Try it there. If still no good then have Apple replace it as it is surely a hardware problem.

Rocko1 · Nov 11, 2012, 11:09 AM

Quote:

Originally Posted by Givmeabrek

That's the button that can be used for the camera shutter release. Try it there. If still no good then have Apple replace it as it is surely a hardware problem.

What? His buttons are not working. Doesn't matter if it works while using the camera if you can't adjust the volume.

Givmeabrek · Nov 11, 2012, 01:45 PM

Think. It would be another way to test the button as opposed to the volume app.

tymaster50 · Nov 11, 2012, 02:04 PM

restore the phone, if it works I just saved you almost an hour depending on how far you live from the apple store. They will restore the phone first and if the issue persists then they will replace it, company policy. Unless your phone has been like scratched out of the box or some physical issue or hardware issue.

KisakiSama · Nov 13, 2012, 01:21 PM

Before going to Apple I restored and still no dice, so I took it in and they gave me a replacement

Lucky for me I live about 5 minutes from a retail store. Thanks for the input!

Nov 11, 2012, 10:13 AM	#1
KisakiSama macrumors newbie Join Date: Jun 2010	Volume button problem on iPhone 5 I noticed yesterday that my - Volume button wasn't working. It still clicks just as well as the + button, but nothing happens. After messing around with it (power off/on, hard reset, and pressing really, really hard) I got it to work, but if I leave the phone alone for a few minutes and come back, it stops working once again. Do you guys think this is a hardware or a software issue? If it's software I'll wait it out, but if it's hardware I think I need to make a trip to Apple.
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Nov 11, 2012, 10:48 AM	#2
Givmeabrek macrumors Demi-God Join Date: Apr 2009 Location: NY	That's the button that can be used for the camera shutter release. Try it there. If still no good then have Apple replace it as it is surely a hardware problem.
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Nov 11, 2012, 01:45 PM	#4
Givmeabrek macrumors Demi-God Join Date: Apr 2009 Location: NY	Think. It would be another way to test the button as opposed to the volume app.
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Nov 11, 2012, 02:04 PM	#5
tymaster50 macrumors 68000 Join Date: Oct 2012 Location: New Jersey	restore the phone, if it works I just saved you almost an hour depending on how far you live from the apple store. They will restore the phone first and if the issue persists then they will replace it, company policy. Unless your phone has been like scratched out of the box or some physical issue or hardware issue.
	0

Nov 13, 2012, 01:21 PM	#6
KisakiSama Thread Starter macrumors newbie Join Date: Jun 2010	Before going to Apple I restored and still no dice, so I took it in and they gave me a replacement Lucky for me I live about 5 minutes from a retail store. Thanks for the input!
	0