Is this normal - could I get an exchange?

[Macaroooon]

My IP5 has two issues.

1) iMessage isn't working - won't activate
2) When I play music aloud, without headphones it seems to fluctuate slightly, kind of going a bit dull every now and then

Not that happy considering it's a month old and I payed £700

[tymaster50]

Originally Posted by Macaroooon

My IP5 has two issues.

1) iMessage isn't working - won't activate
2) When I play music aloud, without headphones it seems to fluctuate slightly, kind of going a bit dull every now and then

Not that happy considering it's a month old and I payed £700

iMessage not working doesn't have anything to do with the phone's hardware, they will restore it and send you on your way.

[jessica.]

The music issue could be the music file itself. Does it happen every time?

[Macaroooon]

Originally Posted by tymaster50

iMessage not working doesn't have anything to do with the phone's hardware, they will restore it and send you on your way.

Well that's good to know - it's been 'waiting for activation' for a month and I've tried two different sim networks

----------

Originally Posted by jessica.

The music issue could be the music file itself. Does it happen every time?

It's only subtle but I've noticed it with several songs - at times I wondered if it was just me being OTT but I was listening today and though subtle it bothered me a lot.

[ndpitch]

Turn off iMessage. Leave it that way for a day or two. Turn it back on.

That solved my activation issue.

[Applejuiced]

Originally Posted by jessica.

The music issue could be the music file itself. Does it happen every time?

I was just going to say the same.
Maybe its a bad quality mp3 file or issue with the streaming services server.

[Macaroooon]

Originally Posted by ndpitch

Turn off iMessage. Leave it that way for a day or two. Turn it back on.

That solved my activation issue.

I've tried that, didn't work sadly

[anonjd]

For your iMessage issue, call your carrier and ask them if they have some sort of SMS spam blocker.

With my 4S my carrier put a block on known spam texts, without my knowledge, and I wasn't able to activate iMessages because of it. As soon as they took it off, it worked flawlessly.

The reason is, when you go to activate iMessage, it basically sends a text to Apple's servers to confirm that you are on a supported carrier.

If that doesn't work, there are a few other things you can try.

[Macaroooon]

Originally Posted by anonjd

For your iMessage issue, call your carrier and ask them if they have some sort of SMS spam blocker.

With my 4S my carrier put a block on known spam texts, without my knowledge, and I wasn't able to activate iMessages because of it. As soon as they took it off, it worked flawlessly.

The reason is, when you go to activate iMessage, it basically sends a text to Apple's servers to confirm that you are on a supported carrier.

If that doesn't work, there are a few other things you can try.

Will do - I'm with three and will do it tomorrow

[Macaroooon]

Originally Posted by Applejuiced

I was just going to say the same.
Maybe its a bad quality mp3 file or issue with the streaming services server.

The song was CD quality song. So I feel a bit worried about it..

[darster]

Originally Posted by Macaroooon

The song was CD quality song. So I feel a bit worried about it..

Don't worry about. I have heard that too with music over the speaker instead of headphones. If you have speaker volume turned up high, or all the way, it's just a way it protects the speaker from blowing out.

[jessica.]

Originally Posted by Macaroooon

The song was CD quality song. So I feel a bit worried about it..

Right but the conversion to MP3 and all that could have resulted in some issues with the file, not the phone. Take it in and see what they say though.

[takeshi74]

Originally Posted by Macaroooon

could I get an exchange?

I doubt it but there's only one way to find out for certain.

Originally Posted by Macaroooon

It's only subtle but I've noticed it with several songs - at times I wondered if it was just me being OTT but I was listening today and though subtle it bothered me a lot.

But is it consistent? Does the problem occur at the very same points in the same songs every time?

Originally Posted by Macaroooon

The song was CD quality song. So I feel a bit worried about it..

It's really not CD quality once you rip it. Encoding does alter the song unless you're using a lossless codec.

Do you really listen to music on the built-in speakers all the time? It's your call whether or not the matter is worth pursing.

[Fatboy71]

Originally Posted by Macaroooon

My IP5 has two issues.

1) iMessage isn't working - won't activate

I had issues recently with iMessage and I found help on another forum, so I wrote this guide. Perhaps it might help?

http://community.o2.co.uk/t5/Apple-i...tc/td-p/348468

[Gutwrench]

Pick your advice, but my iMessage wouldn't activate either. I made a Genius appointment who tried various things but resorted to restoring it. That solved it for me. You have some patience if you've been waiting a month. Wow.

[Macaroooon]

Originally Posted by Gutwrench

Pick your advice, but my iMessage wouldn't activate either. I made a Genius appointment who tried various things but resorted to restoring it. That solved it for me. You have some patience if you've been waiting a month. Wow.

Thanks guys.

The problem with the sound isn't really consistent - it seems to kind of dip in sound every now and again in pretty much every song.

And yeah.. iMessage is a bum.. will try and following your advice