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why does my Mac keep crashing, please help
Hello everyone,
sadly my Mac has begun to crash off and on, today almost 10 times...can anyone help me resolve this??? Michael Interval Since Last Panic Report: 785477 sec Panics Since Last Report: 9 Anonymous UUID: 326D5C85-6014-4710-ABC7-F291536716A5 Mon Nov 19 23:27:51 2012 Machine-check capabilities (cpu 0) 0x0000000000000806: family: 6 model: 23 stepping: 6 microcode: 1548 Intel(R) Core(TM)2 Duo CPU E8135 @ 2.40GHz 6 error-reporting banks threshold-based error status present Machine-check status 0x0000000000000005: restart IP valid machine-check in progress MCA error-reporting registers: IA32_MC0_STATUS(0x401): 0x1000000000000000 invalid IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid IA32_MC3_STATUS(0x40d): 0xb620004a0002010a valid MCA error code: 0x010a Model specific error code: 0x0002 Other information: 0x0000004a Threshold-based status: Green Status bits: Processor context corrupt ADDR register valid Error enabled Uncorrected error IA32_MC3_ADDR(0x40e): 0x000000003c037978 IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid IA32_MC5_STATUS(0x415): 0xb200001806000e0f valid MCA error code: 0x0e0f Model specific error code: 0x0600 Other information: 0x00000018 Threshold-based status: No tracking Status bits: Processor context corrupt Error enabled Uncorrected error panic(cpu 0 caller 0x2aaeab): Machine Check thread:0x5d40b7c, trapno:0x12, err:0x0, registers: CR0: 0x8001003b, CR2: 0x169c6f38, CR3: 0x6630f000, CR4: 0x00000660 RAX: 0x0000000114fbd7e0, RBX: 0x000000000000000f, RCX: 0x0000000000000001, RDX: 0x000000000000000f RSP: 0x00007fff5fbfe350, RBP: 0x00007fff5fbfe360, RSI: 0x0000000100600670, RDI: 0x00007fff5fbfe3c0 R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000078, R11: 0x0000000000000000 R12: 0x0000000000000000, R13: 0x0000000100600670, R14: 0x0000000000000029, R15: 0x00007fff5fbfe3c0 RFL: 0x0000000000000246, RIP: 0x00007fff8a460b35, CR2: 0x00000001169c6f38 Backtrace (CPU 0), Frame : Return Address (4 potential args on stack) 0x819dd8 : 0x21b837 (0x5dd7fc 0x819e0c 0x223ce1 0x0) 0x819e28 : 0x2aaeab (0x59de64 0x59e0d1 0x5d40b7c 0x12) 0x819f18 : 0x2a29f2 (0x1 0xf 0x5fbfe3c0 0x7fff) BSD process name corresponding to current thread: WebProcess Mac OS version: 10K549 Kernel version: Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386 System model name: iMac8,1 (Mac-F226BEC8) System uptime in nanoseconds: 4745862265089 unloaded kexts: com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x10ed000, size 0x12288) - last unloaded 114348747217 loaded kexts: com.apple.filesystems.msdosfs 1.6.3 - last loaded 32398062983 com.apple.driver.AppleBluetoothMultitouch 54.3 com.apple.filesystems.autofs 2.1.0 com.apple.driver.AppleHWSensor 1.9.3d0 com.apple.driver.AppleHDA 2.0.5f14 com.apple.driver.AppleUpstreamUserClient 3.5.7 com.apple.driver.AppleMCCSControl 1.0.20 com.apple.driver.AudioAUUC 1.57 com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1 com.apple.driver.AppleIntelPenrynProfile 17 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AudioIPCDriver 1.1.6 com.apple.kext.ATIFramebuffer 6.3.6 com.apple.driver.AppleLPC 1.5.1 com.apple.ATIRadeonX2000 6.3.6 com.apple.driver.AppleBacklight 170.0.46 com.apple.driver.AppleIRController 303.8 com.apple.iokit.SCSITaskUserClient 2.6.8 com.apple.iokit.IOAHCIBlockStorage 1.6.4 com.apple.driver.AirPortBrcm43224 428.42.4 com.apple.iokit.AppleYukon2 3.2.1b1 com.apple.BootCache 31.1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1 com.apple.driver.AppleAHCIPort 2.1.7 com.apple.driver.AppleIntelPIIXATA 2.5.1 com.apple.driver.AppleUSBHub 4.2.4 com.apple.driver.AppleFWOHCI 4.7.3 com.apple.driver.AppleUSBEHCI 4.2.4 com.apple.driver.AppleUSBUHCI 4.2.0 com.apple.driver.AppleHPET 1.5 com.apple.driver.AppleEFINVRAM 1.4.0 com.apple.driver.AppleRTC 1.3.1 com.apple.driver.AppleACPIButtons 1.3.6 com.apple.driver.AppleSMBIOS 1.7 com.apple.driver.AppleACPIEC 1.3.6 com.apple.driver.AppleAPIC 1.4 com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0 com.apple.security.sandbox 1 com.apple.security.quarantine 0 com.apple.nke.applicationfirewall 2.1.14 com.apple.driver.AppleIntelCPUPowerManagement 142.6.0 com.apple.driver.IOBluetoothHIDDriver 2.4.5f3 com.apple.driver.AppleMultitouchDriver 207.11 com.apple.driver.DspFuncLib 2.0.5f14 com.apple.driver.AppleProfileReadCounterAction 17 com.apple.driver.AppleProfileTimestampAction 10 com.apple.driver.AppleProfileThreadInfoAction 14 com.apple.driver.AppleProfileRegisterStateAction 10 com.apple.driver.AppleProfileKEventAction 10 com.apple.driver.AppleProfileCallstackAction 20 com.apple.driver.IOPlatformPluginFamily 4.7.0a1 com.apple.iokit.IOFireWireIP 2.0.3 com.apple.iokit.IOSurface 74.2 com.apple.iokit.IOBluetoothSerialManager 2.4.5f3 com.apple.iokit.IOSerialFamily 10.0.3 com.apple.driver.AppleSMC 3.1.0d5 com.apple.iokit.IOAudioFamily 1.8.3fc2 com.apple.kext.OSvKernDSPLib 1.3 com.apple.iokit.AppleProfileFamily 41 com.apple.driver.AppleHDAController 2.0.5f14 com.apple.iokit.IOHDAFamily 2.0.5f14 com.apple.driver.AppleBacklightExpert 1.0.1 com.apple.iokit.IONDRVSupport 2.2.1 com.apple.kext.ATI2400Controller 6.3.6 com.apple.kext.ATISupport 6.3.6 com.apple.iokit.IOGraphicsFamily 2.2.1 com.apple.driver.AppleUSBHIDKeyboard 141.5 com.apple.driver.AppleHIDKeyboard 141.5 com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3 com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3 com.apple.iokit.IOBluetoothFamily 2.4.5f3 com.apple.iokit.IOUSBHIDDriver 4.2.0 com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8 com.apple.iokit.IOUSBMassStorageClass 2.6.7 com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8 com.apple.iokit.IOBDStorageFamily 1.6 com.apple.iokit.IODVDStorageFamily 1.6 com.apple.iokit.IOCDStorageFamily 1.6.1 com.apple.driver.AppleUSBMergeNub 4.2.4 com.apple.driver.AppleUSBComposite 3.9.0 com.apple.driver.XsanFilter 402.1 com.apple.iokit.IOATAPIProtocolTransport 2.5.1 com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8 com.apple.iokit.IO80211Family 320.1 com.apple.iokit.IONetworkingFamily 1.10 com.apple.iokit.IOAHCIFamily 2.0.6 com.apple.iokit.IOATAFamily 2.5.1 com.apple.iokit.IOUSBUserClient 4.2.4 com.apple.iokit.IOFireWireFamily 4.2.6 com.apple.iokit.IOUSBFamily 4.2.4 com.apple.driver.AppleEFIRuntime 1.4.0 com.apple.iokit.IOHIDFamily 1.6.6 com.apple.iokit.IOSMBusFamily 1.1 com.apple.kext.AppleMatch 1.0.0d1 com.apple.security.TMSafetyNet 6 com.apple.driver.DiskImages 289.1 com.apple.iokit.IOStorageFamily 1.6.3 com.apple.driver.AppleACPIPlatform 1.3.6 com.apple.iokit.IOPCIFamily 2.6.5 com.apple.iokit.IOACPIFamily 1.3.0 Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.29f1 Graphics: ATI Radeon HD 2400 XT, ATI Radeon HD 2400, PCIe, 128 MB Memory Module: global_name AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.42.4) Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports Network Service: AirPort, AirPort, en1 Serial ATA Device: WDC WD2500AAJS-40VWA1, 232.89 GB Parallel ATA Device: MAT****ADVD-R UJ-875 USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000 / 3 USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0xfd100000 / 2 USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa400000 / 2 USB Device: JD FireFly, 0x05dc (Lexar Media, Inc.), 0xa781, 0xfa410000 / 4 USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa420000 / 3 USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2 USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2 USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000 / 4 |
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#2 |
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Looks like a problem with Safari, update to 10.8.2 and apply all security updates.
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First Mac: Performa 6200CD PowerPC 603e (75 Mhz) 8 MB RAM, Latest Mac: MBP i7 (2.2 Ghz) 8GB RAM
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#3 |
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#4 |
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mac still crashing - tech can't figure it out
Hi Again,
after consulting with Apple Care they recommended that I see a technitian becasue thsi was a hardware issue...he upgraded the RAM to 4Gb, and reinstalled the OS (Snow leopard)....but the problem still exists...he's not sure what to do, and I left with a crashing MAC. here is the most recent Panic, can Anybody see what is going on here? thanks so much, Michael Interval Since Last Panic Report: 21916 sec Panics Since Last Report: 4 Anonymous UUID: F488C515-0F75-4A9E-9A8D-91A4764E4D57 Thu Nov 29 12:41:14 2012 Machine-check capabilities (cpu 0) 0x0000000000000806: family: 6 model: 23 stepping: 6 microcode: 1548 Intel(R) Core(TM)2 Duo CPU E8135 @ 2.40GHz 6 error-reporting banks threshold-based error status present Machine-check status 0x0000000000000004: machine-check in progress MCA error-reporting registers: IA32_MC0_STATUS(0x401): 0x1000000000000000 invalid IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid IA32_MC3_STATUS(0x40d): 0xb620000a0302010a valid MCA error code: 0x010a Model specific error code: 0x0302 Other information: 0x0000000a Threshold-based status: Green Status bits: Processor context corrupt ADDR register valid Error enabled Uncorrected error IA32_MC3_ADDR(0x40e): 0x00000000448b7940 IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid IA32_MC5_STATUS(0x415): 0xb20000300c000e0f valid MCA error code: 0x0e0f Model specific error code: 0x0c00 Other information: 0x00000030 Threshold-based status: No tracking Status bits: Processor context corrupt Error enabled Uncorrected error panic(cpu 0 caller 0x2aaf41): Machine Check at 0x00ec28ea, thread:0x87fe7a8, trapno:0x12, err:0x0,registers: CR0: 0x80010033, CR2: 0x013fffe8, CR3: 0x00100000, CR4: 0x00000660 EAX: 0x029a9200, EBX: 0x00000c00, ECX: 0xb0184f2c, EDX: 0x169952b0 ESP: 0xb0184e2c, EBP: 0xb0184e88, ESI: 0x00006000, EDI: 0x00000c00 EFL: 0x00010206, EIP: 0x00ec28ea Backtrace (CPU 0), Frame : Return Address (4 potential args on stack) 0x819e18 : 0x21b837 (0x5dd7fc 0x819e4c 0x223ce1 0x0) 0x819e68 : 0x2aaf41 (0x59dfe4 0x59e0d1 0xec28ea 0x87fe7a8) 0x819f58 : 0x2a29f2 (0x1 0x0 0x0 0x0) BSD process name corresponding to current thread: iTunes Mac OS version: 10K549 Kernel version: Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386 System model name: iMac8,1 (Mac-F226BEC8) System uptime in nanoseconds: 1154391552211 unloaded kexts: com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0xd82000, size 0x1900544) - last unloaded 87252261351 loaded kexts: com.apple.driver.AppleBluetoothMultitouch 54.3 - last loaded 24204209666 com.apple.filesystems.autofs 2.1.0 com.apple.driver.AppleHWSensor 1.9.3d0 com.apple.driver.AppleHDA 2.0.5f14 com.apple.driver.AudioAUUC 1.57 com.apple.driver.AppleUpstreamUserClient 3.5.7 com.apple.driver.AppleMCCSControl 1.0.20 com.apple.kext.ATIFramebuffer 6.3.6 com.apple.driver.AppleBacklight 170.0.46 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AudioIPCDriver 1.1.6 com.apple.driver.AppleIntelPenrynProfile 17 com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1 com.apple.driver.AppleLPC 1.5.1 com.apple.ATIRadeonX2000 6.3.6 com.apple.driver.AppleIRController 303.8 com.apple.iokit.SCSITaskUserClient 2.6.8 com.apple.BootCache 31.1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1 com.apple.iokit.IOAHCIBlockStorage 1.6.4 com.apple.driver.AppleEFINVRAM 1.4.0 com.apple.driver.AppleUSBHub 4.2.4 com.apple.iokit.AppleYukon2 3.2.1b1 com.apple.driver.AirPortBrcm43224 428.42.4 com.apple.driver.AppleAHCIPort 2.1.7 com.apple.driver.AppleIntelPIIXATA 2.5.1 com.apple.driver.AppleFWOHCI 4.7.3 com.apple.driver.AppleUSBEHCI 4.2.4 com.apple.driver.AppleUSBUHCI 4.2.0 com.apple.driver.AppleRTC 1.3.1 com.apple.driver.AppleHPET 1.5 com.apple.driver.AppleACPIButtons 1.3.6 com.apple.driver.AppleSMBIOS 1.7 com.apple.driver.AppleACPIEC 1.3.6 com.apple.driver.AppleAPIC 1.4 com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0 com.apple.security.sandbox 1 com.apple.security.quarantine 0 com.apple.nke.applicationfirewall 2.1.14 com.apple.driver.AppleIntelCPUPowerManagement 142.6.0 com.apple.driver.IOBluetoothHIDDriver 2.4.5f3 com.apple.driver.AppleMultitouchDriver 207.11 com.apple.driver.DspFuncLib 2.0.5f14 com.apple.driver.AppleProfileReadCounterAction 17 com.apple.iokit.IOFireWireIP 2.0.3 com.apple.driver.AppleBacklightExpert 1.0.1 com.apple.driver.AppleProfileTimestampAction 10 com.apple.driver.AppleProfileThreadInfoAction 14 com.apple.driver.AppleProfileRegisterStateAction 10 com.apple.driver.AppleProfileKEventAction 10 com.apple.driver.AppleProfileCallstackAction 20 com.apple.iokit.IOSurface 74.2 com.apple.iokit.IOBluetoothSerialManager 2.4.5f3 com.apple.iokit.IOSerialFamily 10.0.3 com.apple.iokit.IOAudioFamily 1.8.3fc2 com.apple.kext.OSvKernDSPLib 1.3 com.apple.driver.AppleHDAController 2.0.5f14 com.apple.iokit.IOHDAFamily 2.0.5f14 com.apple.iokit.AppleProfileFamily 41 com.apple.driver.AppleSMC 3.1.0d5 com.apple.driver.IOPlatformPluginFamily 4.7.0a1 com.apple.iokit.IONDRVSupport 2.2.1 com.apple.kext.ATI2400Controller 6.3.6 com.apple.kext.ATISupport 6.3.6 com.apple.iokit.IOGraphicsFamily 2.2.1 com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3 com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3 com.apple.iokit.IOBluetoothFamily 2.4.5f3 com.apple.driver.AppleUSBHIDKeyboard 141.5 com.apple.driver.AppleHIDKeyboard 141.5 com.apple.iokit.IOUSBHIDDriver 4.2.0 com.apple.driver.AppleUSBMergeNub 4.2.4 com.apple.driver.AppleUSBComposite 3.9.0 com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8 com.apple.iokit.IOBDStorageFamily 1.6 com.apple.iokit.IODVDStorageFamily 1.6 com.apple.iokit.IOCDStorageFamily 1.6.1 com.apple.driver.XsanFilter 402.1 com.apple.iokit.IOATAPIProtocolTransport 2.5.1 com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8 com.apple.iokit.IOUSBUserClient 4.2.4 com.apple.iokit.IO80211Family 320.1 com.apple.iokit.IONetworkingFamily 1.10 com.apple.iokit.IOAHCIFamily 2.0.6 com.apple.iokit.IOATAFamily 2.5.1 com.apple.iokit.IOFireWireFamily 4.2.6 com.apple.iokit.IOUSBFamily 4.2.4 com.apple.driver.AppleEFIRuntime 1.4.0 com.apple.iokit.IOHIDFamily 1.6.6 com.apple.iokit.IOSMBusFamily 1.1 com.apple.kext.AppleMatch 1.0.0d1 com.apple.security.TMSafetyNet 6 com.apple.driver.DiskImages 289.1 com.apple.iokit.IOStorageFamily 1.6.3 com.apple.driver.AppleACPIPlatform 1.3.6 com.apple.iokit.IOPCIFamily 2.6.5 com.apple.iokit.IOACPIFamily 1.3.0 Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.29f1 Graphics: ATI Radeon HD 2400 XT, ATI Radeon HD 2400, PCIe, 128 MB Memory Module: global_name AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.42.4) Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports Network Service: AirPort, AirPort, en1 Serial ATA Device: WDC WD2500AAJS-40VWA1, 232.89 GB Parallel ATA Device: MAT****ADVD-R UJ-875 USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa200000 / 2 USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa220000 / 3 USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000 / 2 USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2 USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000 / 4 USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2 |
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