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Old Nov 23, 2012, 07:59 PM   #1
krashx7
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Refurbished iPhone 5 yay or nay?

Seems very tempting through AT&T right now. Would make a great christmas present for the wife. Anyone have any bad experiences(or good) with refurbished iphones?
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Old Nov 23, 2012, 08:00 PM   #2
Applejuiced
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Wouldn't let me do an upgrade on a line using the refurbs.
Just add a new line or for new customers.
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Old Nov 23, 2012, 08:01 PM   #3
Spink10
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You have full warranty.
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Old Nov 23, 2012, 08:02 PM   #4
krashx7
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Originally Posted by Applejuiced View Post
Wouldn't let me do an upgrade on a line using the refurbs.
Just add a new line or for new customers.
What? Why not? That kinda shoots my whole plan down..
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Old Nov 23, 2012, 08:09 PM   #5
Applejuiced
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What? Why not? That kinda shoots my whole plan down..
Yes. Ruined mine too.
Thanks AT&T
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Old Nov 23, 2012, 08:14 PM   #6
Cevap
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It let me upgrade my phone line. Just don't click on the iPhone 5 banner but go to the "smart phone" banner on the next row
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Old Nov 23, 2012, 08:15 PM   #7
krashx7
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It let me upgrade my phone line. Just don't click on the iPhone 5 banner but go to the "smart phone" banner on the next row
thanks I'll give it a try
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Old Nov 23, 2012, 08:19 PM   #8
Applejuiced
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Originally Posted by Cevap View Post
It let me upgrade my phone line. Just don't click on the iPhone 5 banner but go to the "smart phone" banner on the next row
Cause of my account type it takes me to the premier AT&T site for ordering.
I will check again though.
Hope you're right.
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Old Nov 23, 2012, 08:24 PM   #9
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Originally Posted by krashx7 View Post
Seems very tempting through AT&T right now. Would make a great christmas present for the wife. Anyone have any bad experiences(or good) with refurbished iphones?
Definitely yes. Apple is the one company I would have zero qualms about buying refurbished. They check it over again very carefully, and you get the exact same warranty of a brand new product (with the option of extending it by AppleCare(+). In fact, I would guess that a refurbished product has likely been checked over more carefully than a new product and is more likely to free of defects. But that is just a guess on my part.
In fact now Apple has just opened an ebay store for refurbished products (though not the iPhone), at which you can avoid paying taxes (for most states) making refurbished even more of a no-brainer
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Old Nov 23, 2012, 08:28 PM   #10
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Originally Posted by Applejuiced View Post
Yes. Ruined mine too.
Thanks AT&T
what is the price on these refrubs?
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Old Nov 23, 2012, 08:56 PM   #11
LaynieGorilla
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what is the price on these refrubs?
Starting at $99 for a 16GB
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Old Nov 23, 2012, 09:04 PM   #12
romeo0119
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Got me a 32gig refurb in black, 200 bucks plus tax. Hope it ships in 3-5 days like they said
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Old Nov 23, 2012, 09:05 PM   #13
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Originally Posted by fruitpunch.ben View Post
Definitely yes. Apple is the one company I would have zero qualms about buying refurbished. They check it over again very carefully, and you get the exact same warranty of a brand new product (with the option of extending it by AppleCare(+). In fact, I would guess that a refurbished product has likely been checked over more carefully than a new product and is more likely to free of defects. But that is just a guess on my part.
In fact now Apple has just opened an ebay store for refurbished products (though not the iPhone), at which you can avoid paying taxes (for most states) making refurbished even more of a no-brainer
I'm sorry but your are 100% wrong. I went through at least 5 iPhone 4S refurbs before I said this isn't worth my time anymore.

All had obvious cosmetic issues such has loose rattling sleep wake buttons, light leakage, loose home buttons, one even arrived with dust in the camera lens. I'm very OCD about my phones, but when paying as much as Apple charges, one has to be.

DO NOT believe Apple when they say, "they thoroughly examine these, and they're just as good as new, if not better."
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Old Nov 23, 2012, 09:13 PM   #14
Justinf79
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Originally Posted by MattMJB0188 View Post
I'm sorry but your are 100% wrong. I went through at least 5 iPhone 4S refurbs before I said this isn't worth my time anymore.

All had obvious cosmetic issues such has loose rattling sleep wake buttons, light leakage, loose home buttons, one even arrived with dust in the camera lens. I'm very OCD about my phones, but when paying as much as Apple charges, one has to be.

DO NOT believe Apple when they say, "they thoroughly examine these, and they're just as good as new, if not better."
Well that sucks. Hopefully the iPhone 5 refurb that I just ordered turns out ok.
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Old Nov 23, 2012, 09:30 PM   #15
KdParker
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Starting at $99 for a 16GB
ok...might be worth the risk.
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Old Nov 23, 2012, 09:56 PM   #16
hcho3
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Definitely ordering this one... for sure.

I will just take it apple store and swap for the new one. There are many reasons to do this and apple will not hesitate to exchange it.
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Old Nov 23, 2012, 11:09 PM   #17
fruitpunch.ben
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Quote:
Originally Posted by MattMJB0188 View Post
I'm sorry but your are 100% wrong. I went through at least 5 iPhone 4S refurbs before I said this isn't worth my time anymore.

All had obvious cosmetic issues such has loose rattling sleep wake buttons, light leakage, loose home buttons, one even arrived with dust in the camera lens. I'm very OCD about my phones, but when paying as much as Apple charges, one has to be.

DO NOT believe Apple when they say, "they thoroughly examine these, and they're just as good as new, if not better."
Well my post was based on my experiences, just as yours is based on yours. I've had less trouble with refurbs than new. But as always, YMMV
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Old Nov 23, 2012, 11:15 PM   #18
Applejuiced
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Quote:
Originally Posted by MattMJB0188 View Post
I'm sorry but your are 100% wrong. I went through at least 5 iPhone 4S refurbs before I said this isn't worth my time anymore.

All had obvious cosmetic issues such has loose rattling sleep wake buttons, light leakage, loose home buttons, one even arrived with dust in the camera lens. I'm very OCD about my phones, but when paying as much as Apple charges, one has to be.

DO NOT believe Apple when they say, "they thoroughly examine these, and they're just as good as new, if not better."
Yes, sounds like you are way too OCD.
You will notice and act like its a huge deal tiny things that others wont even bother looking at.
Light leaks in the dark? Who cares?
Rattling power button etc..
The phone does have a year warranty so if any of those tiny imperfections become a real problem down the road and the phone doesnt function as it should you can get it replaced.
But some people you cant make happy no matter what. They will go through 100 phones and find them all "defective".
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Old Nov 23, 2012, 11:39 PM   #19
noteple
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From AT&T website

What is a refurbished phone?
Refurbished phones are previously owned devices that have been repaired by a factory-authorized provider to the same functional requirements as a new device. AT&T backs this product with its standard 14-day return period as well as a 90-day warranty on the phone and accessories.

I have had good success with refurbs that came directly from Apple and their 1 yr warranty.

I don't know about iPhone but some open box returns from At&t are just wiped clean and sent back out.

In either case there is a return period where you should be able to wring out your purchase to prevent buyers remorse.
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Old Nov 23, 2012, 11:44 PM   #20
sillywabbit
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Originally Posted by noteple View Post
From AT&T website

What is a refurbished phone?
Refurbished phones are previously owned devices that have been repaired by a factory-authorized provider to the same functional requirements as a new device. AT&T backs this product with its standard 14-day return period as well as a 90-day warranty on the phone and accessories.

I have had good success with refurbs that came directly from Apple and their 1 yr warranty.

I don't know about iPhone but some open box returns from At&t are just wiped clean and sent back out.

In either case there is a return period where you should be able to wring out your purchase to prevent buyers remorse.
That is THE deal killer! ... unless you can get Apple Care + (or similar insurance).
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Old Nov 23, 2012, 11:58 PM   #21
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That is THE deal killer! ... unless you can get Apple Care + (or similar insurance).
That's AT&T warranty, not Apple. If you have issues with a refurbished phone from AT&T just go to an Apple store and they'll take care of you.
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Old Nov 24, 2012, 05:43 AM   #22
Breaking Good
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Quote:
Originally Posted by noteple View Post
From AT&T website

What is a refurbished phone?
Refurbished phones are previously owned devices that have been repaired by a factory-authorized provider to the same functional requirements as a new device. AT&T backs this product with its standard 14-day return period as well as a 90-day warranty on the phone and accessories.

I have had good success with refurbs that came directly from Apple and their 1 yr warranty.

I don't know about iPhone but some open box returns from At&t are just wiped clean and sent back out.

In either case there is a return period where you should be able to wring out your purchase to prevent buyers remorse.
This has me wondering.

Is it Apple doing the refurbishment, or someone else?

I've had good luck with Apple refurbished products as I type this from my eleven month old refurbished iPad 2. I don't know if I would trust an Apple product refurbished by someone else.
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Old Nov 24, 2012, 06:24 AM   #23
mandark100
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So guys, should I buy a refurbished iphone 5 or go for new one?
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Old Nov 24, 2012, 09:08 AM   #24
cdmoore74
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So guys, should I buy a refurbished iphone 5 or go for new one?
I would. It's not worth the $200 "to me" any more on contract given the competition right now. Nokia 920's are free, Samsung S3 was free, the HTC DNA is decent at $200 and the Note 2 is just a better phone. So for me I would pull the trigger at $100 but not at $200. That's why we're seeing $100 refurbs so soon and Apple knows it.
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Old Nov 24, 2012, 09:10 AM   #25
Jordan921
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Nothing wrong with refurbished so I'd say go for it.
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