All iPads: iPad 4 LTE only shows "3G" in LTE covered area

[haruhiko]

As of this Sunday iPad 4 LTE all models are now available at authorised resellers in Hong Kong, so I bought an 64GB LTE version but found that the Smartone card I'm using only supports 3G connections while Smartone is an official Apple LTE partner.

Does the 4G LTE version require a new micro-SIM card? If that's the case I may call my carrier later on to request for an LTE SIM card.

Thanks!

[dvdlovr24]

Originally Posted by haruhiko

As of this Sunday iPad 4 LTE all models are now available at authorised resellers in Hong Kong, so I bought an 64GB LTE version but found that the Smartone card I'm using only supports 3G connections while Smartone is an official Apple LTE partner.

Does the 4G LTE version require a new micro-SIM card? If that's the case I may call my carrier later on to request for an LTE SIM card.

Thanks!

Do you have LTE turned on in the cellular settings?

[haruhiko]

Originally Posted by dvdlovr24

Do you have LTE turned on in the cellular settings?

Yes :-) That was the first thing I checked.

[DonnieZ]

I'm new to the iPad with Cellular as well, and this happened to me last night.

I just went in and disabled / enabled Cellular Data and it hopped right back on the LTE network.

[haruhiko]

Originally Posted by DonnieZ

I'm new to the iPad with Cellular as well, and this happened to me last night.

I just went in and disabled / enabled Cellular Data and it hopped right back on the LTE network.

Oh really! Which carrier do you use?

[haruhiko]

I found that it's because my carrier wants me to switch from my unlimited plan to a tiered plan! Same trick as AT&T etc. But the plan is quite reasonable anyway and I made the switch. The plan costs about US$58/month and comes with 3 SIMs, one voice+data for iPhone and 2 data only SIMs for iPads. The data limit is 6GB per month. Now my iPad 4 can access their LTE network.

(It sounds cheap but remember it can only be used inside Hong Kong.)

[Renjo2007]

Originally Posted by haruhiko

I found that it's because my carrier wants me to switch from my unlimited plan to a tiered plan! Same trick as AT&T etc. But the plan is quite reasonable anyway and I made the switch. The plan costs about US$58/month and comes with 3 SIMs, one voice+data for iPhone and 2 data only SIMs for iPads. The data limit is 6GB per month. Now my iPad 4 can access their LTE network.

(It sounds cheap but remember it can only be used inside Hong Kong.)

Did you replace your simcard with LTE simcard?

[haruhiko]

Originally Posted by Renjo2007

Did you replace your simcard with LTE simcard?

Yes. They gave me a new micro SIM which they emphasized to be 'a 4G SIM card' for me to use with my iPad 4. After plugging it in to my iPad I waited for about 10 minutes before the '3G' indicator changed to 'LTE'.