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Old Dec 14, 2012, 12:02 AM   #1
salas2324
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Returning engraved iPod.

Hey guys, I just bought the product red iPod and it will be my first iOS device, that I actually own. I'm not new to apple. But I am to owning my own product, especially a red 5th gen touch, since no one I know has a 5th gen, and I'm sure no one around here has a red lol. Anyways, if one day I break the screen or it malfunctions, I've heard you can't return or fix the engraved iPods. I actually risked it and engraved mines (so if lost or stolen its hard to deny its mines, and sell it) is this true? Or can I go to an apple store if something does go wrong? Seeing how its red and engraved I think the store will trip on me saying they won't replace it. But I may be wrong. Any info is appreciated
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Old Dec 14, 2012, 12:08 AM   #2
Carlanga
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Engraving by Apple will not void your warranty, however, it is non-refundable.
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Old Dec 14, 2012, 12:10 AM   #3
salas2324
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Quote:
Originally Posted by Carlanga View Post
Engraving by Apple will not void your warranty, however, it is non-refundable.
So if my iPod breaks I can replace it..

But if I get bored of it in a week, I'm stuck with it. ?
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Old Dec 14, 2012, 12:42 AM   #4
NeroAZ
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Quote:
Originally Posted by salas2324 View Post
So if my iPod breaks I can replace it..

But if I get bored of it in a week, I'm stuck with it. ?
Yes
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Old Dec 14, 2012, 01:30 AM   #5
racoonboy
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If it malfunctions within warranty period, i think u can get exchanged. But i dont know about the engraving part.
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Old Dec 14, 2012, 01:35 AM   #6
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Quote:
Originally Posted by salas2324 View Post
So if my iPod breaks I can replace it..

But if I get bored of it in a week, I'm stuck with it. ?
So you think you'll get bored of it in a week?

Did you think this purchase through?
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Old Dec 14, 2012, 06:34 AM   #7
salas2324
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Originally Posted by SiPi View Post
So you think you'll get bored of it in a week?

Did you think this purchase through?
No I was just asking, and yes it took me 3 days to make this decision
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Old Dec 14, 2012, 07:32 AM   #8
Brian Y
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If it breaks:

In an Apple Store: it can be replaced with a generic device (i.e. with no engraving).

Via AppleCare over the Phone: They can order you a replacement with the same engraving. You cannot, however, change the engraving, and it adds about 5 days to the replacement time.
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Old Dec 14, 2012, 03:17 PM   #9
Carlanga
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Quote:
Originally Posted by salas2324 View Post
So if my iPod breaks I can replace it..

But if I get bored of it in a week, I'm stuck with it. ?
Yeap. If you really didn't know if you were gonna like it or not then you shouldn't have gone and engraved it though. Hope you are enjoying it!
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