|Dec 20, 2012, 03:48 PM||#1|
Broken iPhone 5 Screen and light bleed
I was planning on going to go to the apple store to get a replacement because of light bleed and I scheduled an appointment and everything, but I wasnt able to get over there.
Today I dropped it and it cracked in the upper corner. Can I still get it replaced with the warranty because of the light bleed?
just an FYI:
This is the first time I dropped it and it was in an Incipio feather case. If you have one of those, you may as well go naked, because it did not help at all. It hit just right so it broke.
|Dec 20, 2012, 04:20 PM||#2|
15" Macbook Pro with Retina Display.
Haswell i7 2.0GHz QuadCore | 8GB DDR3 1600MHz | 256GB | Intel Iris Pro 1.5GB.
iPad Air. iPhone 5s. Apple TV 3. AirPort Extreme 802.11 AC.
|Dec 20, 2012, 04:28 PM||#3|
Mac Mini 2.5GHz dual-core i5 16gb 1600mhz RAM 500gb int & 1tb USB 3.0 - Late 2012
Gold iPhone 5s 32gb Verizon
Black iPad 3rd Gen 64gb Wifi - Early 2012
|Dec 20, 2012, 05:34 PM||#4|
I called two times and both reps said that I couldnt get a warrenty replacement with a broken screen, but they seemed like they were just simply stating the rule that warranty doesnt apply to accidental and not really thinking too much about my specific situation.
I realize you can't know for sure, but do you think I would have better luck with a Genius in a store? I would rather not make the 30-45 minute drive if there is absolutely no hope.
|Dec 20, 2012, 05:38 PM||#5|
What are you going to do if they say no? Keep your broken screen? Go in there, be honest and worst case they say no, pay the cost for a replacement.
Cases with no front edge protection on all 4 sides are worthless.
|Dec 20, 2012, 05:42 PM||#6|
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