IPad/IPhone won't conx to Cisco router

BigDukeSix · Dec 25, 2012, 06:00 PM

My sister has a Cisco Valet M10 router, which has a primary and a guest network setup. The guest network only operates on the 2.4Ghz band. When we are there, we attempt to connect our IPad and IPhone to the network. Both devices see the network and prompt you for the password, however neither device ever connects. I have seen this issue posted in several locations online, but have never come across the definitive answer.
Do the I-devices not like the 2.4Ghz band? Or is it just due to the fact that it is a Cisco POS?
Thanks for the help!

ezramoore · Dec 25, 2012, 07:33 PM

Have you tried rebooting the router? Do the devies ever get IPs?

BigDukeSix · Dec 25, 2012, 07:37 PM

We have not tried to reboot the router. And, could you please tell me where I would need to go on my IOS device to see the IP address?

ezramoore · Dec 25, 2012, 08:42 PM

You click the blue disclosure arrow to the right of the network name. Definitely try rebooting first. Usually I find that the DHCP server has hung. A reboot would fix that.

See below:

BigDukeSix · Dec 25, 2012, 09:30 PM

Cool. Will give it a try. Thx!

Dec 25, 2012, 06:00 PM	#1
BigDukeSix macrumors 6502a Join Date: Sep 2010 Location: 34.6700N 118.1590W	IPad/IPhone won't conx to Cisco router My sister has a Cisco Valet M10 router, which has a primary and a guest network setup. The guest network only operates on the 2.4Ghz band. When we are there, we attempt to connect our IPad and IPhone to the network. Both devices see the network and prompt you for the password, however neither device ever connects. I have seen this issue posted in several locations online, but have never come across the definitive answer. Do the I-devices not like the 2.4Ghz band? Or is it just due to the fact that it is a Cisco POS? Thanks for the help! __________________ MacBook 2.26 Ghz IMac IPad 1,3, Mini 2 IPhone 4 Mac Mini 2.4 Ghz ATV3 PowerMac G5 PowerBook G3 5 Ipods 2 Airport Extremes
	0

Dec 25, 2012, 07:37 PM	#3
BigDukeSix Thread Starter macrumors 6502a Join Date: Sep 2010 Location: 34.6700N 118.1590W	We have not tried to reboot the router. And, could you please tell me where I would need to go on my IOS device to see the IP address? __________________ MacBook 2.26 Ghz IMac IPad 1,3, Mini 2 IPhone 4 Mac Mini 2.4 Ghz ATV3 PowerMac G5 PowerBook G3 5 Ipods 2 Airport Extremes
	0

Dec 25, 2012, 09:30 PM	#5
BigDukeSix Thread Starter macrumors 6502a Join Date: Sep 2010 Location: 34.6700N 118.1590W	Cool. Will give it a try. Thx! __________________ MacBook 2.26 Ghz IMac IPad 1,3, Mini 2 IPhone 4 Mac Mini 2.4 Ghz ATV3 PowerMac G5 PowerBook G3 5 Ipods 2 Airport Extremes
	0

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Dec 25, 2012, 07:33 PM	#2
ezramoore macrumors 6502a Join Date: Mar 2006 Location: Washington State	Have you tried rebooting the router? Do the devies ever get IPs?
	0

Dec 25, 2012, 08:42 PM	#4
ezramoore macrumors 6502a Join Date: Mar 2006 Location: Washington State	You click the blue disclosure arrow to the right of the network name. Definitely try rebooting first. Usually I find that the DHCP server has hung. A reboot would fix that. See below:
	0


MacRumors Forums > Apple Systems and Services > Mac Basics and Help