This makes me sad. Is this normal? 27" imac order was preparing for shipment for 4 days, now gone back to "processing".
This makes me sad. Is this normal? 27" imac order was preparing for shipment for 4 days, now gone back to "processing".
same thing just happened to me as well, just called apple and they said theyve been having computer glitches and this has been happening a lot to a lot of customers but nothing has shipped, just a false alarm...lol....wow.I had the same thing happen!
Evening of the 24th it changed to "Preparing...", then late today it changed to "Processing..."
I'll sleep on it & see if I wake to good news!
Mine was "preparing for shipment" since 4 days. Now it's processing again?!
Ordered November 30th.
Can you add your details to https://docs.google.com/spreadsheet/ccc?key=0AlEmmsf8GxV9dE1EQnFzWGpidFduY1Qxb2ZYUFZTQ2c#gid=0 please.
Mine was "preparing for shipment" since 4 days. Now it's processing again?!
Ordered November 30th.
Mine was "preparing for shipment" since 4 days. Now it's processing again?!
Ordered November 30th.
The EXACT same thing happened to me today. My iMac was "Preparing for Shipment" since Monday but has reverted back to "Processing Items". What the hell?
Just got off the phone with Apple and they don't have an explanation for the status reverting back. In fact she found it highly unusual and strange. She did promise me that the iMac is still on track to be delivered before January 7. To me that's a bit of an empty promise though if she and her supervisor don't a clue about what's going on. We'll just have to wait and see I guess...
Can maybe see a trend here....is everyone who this has happened to today from Europe?
I posted this in the UK & EU 27 inch Delivery Thread:
Sure, no problem. Just added it.Can you add your details to the spreadsheet please: https://docs.google.com/spreadsheet/ccc?key=0AlEmmsf8GxV9dE1EQnFzWGpidFduY1Qxb2ZYUFZTQ2c#gid=0
That's in direct conflict with what I heard from the lady at Apple. She specifically said it's highly unusual for that to happen. She and her supervisor had no idea what the reason was, but did assure me my iMac would arrive on or before January 7.Just got of the phone with Apple, for starters, the guy on the phone didn't had a clue what he was talking about.
He said that changing from preparing for shipment to processing happens quite a lot.
After a whole explanation from the dude that it was a new product etc etc i hung up the phone with him guaranteeing that it will be here before 8 januari (last day of the delivery window)
That's in direct conflict with what I heard from the lady at Apple. She specifically said it's highly unusual for that to happen. She and her supervisor had no idea what the reason was, but did assure me my iMac would arrive on or before January 7.