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Old Jan 11, 2013, 01:32 AM   #1
Ize Buko
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Iphone 5 facetime problem

I always use facetime with my girlfriend using my iphone 4 and never had a problem with it. However, I recently purchased a new iphone 5 and have noticed that facetime always keeps on lagging and most of the times I cannot hear what my girlfriend is saying. But whenever I switch back to my iphone 4 then all these facetime problems don't happen. Is this a common problem among iphone 5 users? and how to fix it?
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Old Jan 11, 2013, 01:35 AM   #2
jav6454
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Seems like a dumb question, but is the usage of the iPhone 5 over Wi-Fi or LTE? I don't ask of the iPhone 4, since that one is strictly Wi-Fi only.
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Old Jan 11, 2013, 03:25 AM   #3
Ize Buko
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Both using the same wifi. Using iphone 5 facetime is sometimes so unbearable of constant lagging that I then switch back to iphone 4 which has better performance with facetime.
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Old Jan 11, 2013, 07:13 AM   #4
emjaycee18
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Quote:
Originally Posted by Ize Buko View Post
Both using the same wifi. Using iphone 5 facetime is sometimes so unbearable of constant lagging that I then switch back to iphone 4 which has better performance with facetime.
Since you have both the 4 and 5 on the same Wifi, did you try doing a speed test on both phones to see if there was a connection issue with 5?
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Old Jan 11, 2013, 10:24 AM   #5
bsmith4832
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I had a similar issue that got "better" but wasn't cured.

Mine was nearly unusable on my iPad and iPhone on my wifi. I was broadcasting G and N wireless. When I switched it back to strictly G, it got better. However, it still lags once every 5 min or so. It's annoying as hell. I'm sure it's an issue with my wifi and/or router but since my Facetime usage dropped to maybe only once a month, I stopped caring.

(Edit: I will add, I never had any problems on my 4 or 4S on the same wifi network)

If your speed tests are fine and Facetime works fine elsewhere, start playing with some router settings (if you know enough about that kind of stuff).
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Old Jan 11, 2013, 10:29 AM   #6
Ize Buko
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Woah! I checked their speed and the iphone 5 is giving way faster download and upload speed. What I don't understand is why its performance on facetime is bad. Could this be an ios problem? or is this problem only happening to me?
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Old Jan 11, 2013, 10:41 AM   #7
bsmith4832
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Originally Posted by Ize Buko View Post
Woah! I checked their speed and the iphone 5 is giving way faster download and upload speed. What I don't understand is why its performance on facetime is bad. Could this be an ios problem? or is this problem only happening to me?

Quote:
Originally Posted by bsmith4832 View Post
If your speed tests are fine and Facetime works fine elsewhere, start playing with some router settings
.
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