Frustrated with my iPhone 5!

[SezR]

I must have a rogue model iphone5! I have had it about 2 mths now & HATE it! It will not stay connected to my wifi, & when it is connected it wont work. its not my wifi as my husband (who also has a iphone 5) is sat next to me & his wifi works.

It's updated with version 6.0.2. The touch screen is temperamental. Now it is resetting my Facebook settings to custom, so I can't connect to friends either. I've uninstalled & reinstalled the app too. On my laptop it's showing as the correct settings, but is changing it on my iPhone!!

What can I do plz?!?

Thanks in advance

[clyde2801]

Try restoring it and reinstalling all your apps. Sorry to hear you're having trouble with yours.

[SezR]

I've reset all settings several times. I honestly don't know what else to do!! I use FB to connect to family in Australia & Ireland & now I can't

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Do you mean restore back to factory settings? Will this need me to transfer all my photos etc?

[MonkeySee....]

Originally Posted by SezR

I've reset all settings several times. I honestly don't know what else to do!! I use FB to connect to family in Australia & Ireland & now I can't

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Do you mean restore back to factory settings? Will this need me to transfer all my photos etc?

Restore is different from Reset. You will need to back up and resync.

[Appl3FTW]

if troubleshooting doesn't fix it.

Do a backup of ur phone (NEVER RESTORE UNTIL YOU BACKUP)
Restore to Factory setting
Restore from Backup

if those don't work... then you have a defective iPhone 5 and call apple support and schedule a replacement phone.

DONE

[philosopherdog]

Make a genius appointment. Make it Apple's problem.

[BHP41]

Calm down, call Apple it make an appointment at a store. If you have a defective device they'll take care of it.

[SezR]

Thanks very much folks! Will see what happens

[blueroom]

Last resort do a DFU restore.

Also what model of WiFi router do you have?

[Gymgenius]

Originally Posted by BHP41

Calm down, call Apple it make an appointment at a store. If you have a defective device they'll take care of it.

^^^ This

[JohnLT13]

I had this same problem when I first got my 5.
I know it sucks to have to spend money again, but after many trips to Genius bar I bought a new router as a last hope.
I picked up the Apple Airport Express for $78 at BestBuy and
have not had a problem yet. Im guessing your phone is up to date as far as
firmware?

If you have the money to spend its def worth it. Its also a decent router.

[cuzo]

My iphone 5 still tells the wrong time at times and then it fixes itself, is there a fix to this or do I have to go down to apple?

[Appl3FTW]

^^^ do "set automatically"

if u keep getting problems reset... then restore last resort

[chestvrg]

Have you tried resetting the network settings?

[Appl3FTW]

Originally Posted by JohnLT13

I had this same problem when I first got my 5.
I know it sucks to have to spend money again, but after many trips to Genius bar I bought a new router as a last hope.
I picked up the Apple Airport Express for $78 at BestBuy and
have not had a problem yet. Im guessing your phone is up to date as far as
firmware?

If you have the money to spend its def worth it. Its also a decent router.

OP needs to see if the problem is isolated at home, i.e. wifi works at starbucks, mcdonalds etc.

if that's the case then it's probably his home router.

[JohnLT13]

Originally Posted by Appl3FTW

OP needs to see if the problem is isolated at home, i.e. wifi works at starbucks, mcdonalds etc.

if that's the case then it's probably his home router.

This is my experience, and what resolved my issue. I have read of this problem countless times, and it seems that the iPhone 5 does not like some older routers. Many posts in other forums were people updated the router and all was fine. Sometimes not. Its a suggestion, not an end all solution.
As for Genius Bar, These people amaze me with the standard " did you restore your phone? You backup may be corrupt" blah blah blah. Im not sure what it takes to be a Genius Tech, but it seems to me they shine most costumers on with this same rhetoric.

[Appl3FTW]

Originally Posted by JohnLT13

This is my experience, and what resolved my issue. I have read of this problem countless times, and it seems that the iPhone 5 does not like some older routers. Many posts in other forums were people updated the router and all was fine. Sometimes not. Its a suggestion, not an end all solution.
As for Genius Bar, These people amaze me with the standard " did you restore your phone? You backup may be corrupt" blah blah blah. Im not sure what it takes to be a Genius Tech, but it seems to me they shine most costumers on with this same rhetoric.

i had a problem connecting to apple store doing a purchase one day and the apple technician told me to RESTORE. OMG, stupid ass.

[sdilley14]

How long have you had it? I know with Verizon you have 30 days after you purchase a new phone to return/exchange it if it isn't working correctly...

[Appl3FTW]

Originally Posted by sdilley14

How long have you had it? I know with Verizon you have 30 days after you purchase a new phone to return/exchange it if it isn't working correctly...

Originally Posted by SezR

I must have a rogue model iphone5! I have had it about 2 mths now & HATE it! It will not stay connected to my wifi, & when it is connected it wont work. its not my wifi as my husband (who also has a iphone 5) is sat next to me & his wifi works.

It's updated with version 6.0.2. The touch screen is temperamental. Now it is resetting my Facebook settings to custom, so I can't connect to friends either. I've uninstalled & reinstalled the app too. On my laptop it's showing as the correct settings, but is changing it on my iPhone!!

What can I do plz?!?

Thanks in advance

this...

[sdilley14]

Dang it! :/

[powerwagon]

Originally Posted by JohnLT13

This is my experience, and what resolved my issue. I have read of this problem countless times, and it seems that the iPhone 5 does not like some older routers. Many posts in other forums were people updated the router and all was fine. Sometimes not. Its a suggestion, not an end all solution.
As for Genius Bar, These people amaze me with the standard " did you restore your phone? You backup may be corrupt" blah blah blah. Im not sure what it takes to be a Genius Tech, but it seems to me they shine most costumers on with this same rhetoric.

Did you guys not read her original post? She very clearly stated that her husband also has an iPhone 5 and has 0 issues connecting and staying connected to their router. Doesn't appear to be a router issue. Sounds hardware related and Apple should be able to take care of you just fine. Good luck

[adam044]

Originally Posted by SezR

I must have a rogue model iphone5! I have had it about 2 mths now & HATE it! It will not stay connected to my wifi, & when it is connected it wont work. its not my wifi as my husband (who also has a iphone 5) is sat next to me & his wifi works.

It's updated with version 6.0.2. The touch screen is temperamental. Now it is resetting my Facebook settings to custom, so I can't connect to friends either. I've uninstalled & reinstalled the app too. On my laptop it's showing as the correct settings, but is changing it on my iPhone!!

What can I do plz?!?

Thanks in advance

Go get a new one!

[Bahroo]

Originally Posted by SezR

I must have a rogue model iphone5! I have had it about 2 mths now & HATE it! It will not stay connected to my wifi, & when it is connected it wont work. its not my wifi as my husband (who also has a iphone 5) is sat next to me & his wifi works.

It's updated with version 6.0.2. The touch screen is temperamental. Now it is resetting my Facebook settings to custom, so I can't connect to friends either. I've uninstalled & reinstalled the app too. On my laptop it's showing as the correct settings, but is changing it on my iPhone!!

What can I do plz?!?

Thanks in advance

Do a hard reset, hold top button and home button until your phone turns off

If that doesnt work go to settings and go to general. Then go to reset and reset all network settings...that should fix your wifi

If THESE dont work, then you should do a restore . I have a iphone 5 and i have no problems with my phone at all.

[corvus32]

Originally Posted by JohnLT13

This is my experience, and what resolved my issue. I have read of this problem countless times, and it seems that the iPhone 5 does not like some older routers. Many posts in other forums were people updated the router and all was fine. Sometimes not. Its a suggestion, not an end all solution.

This.

Sometimes, as in not always, my iP5 and Netgear DGN2200 would not play nice together - internet would become unresponsive.

I replaced the wireless router portion of it with an Airport Express and have been problem free.

[Bahroo]

I have a verizon fios router it works just fine