|Jan 24, 2013, 06:05 PM||#1|
Help! Some Macbook Pro keys not working/malfunctioning
I am having problems with some of my keys.. from what I can gather they are u j m ; '
When I press these keys either nothing happens/no letters appear on screen or it spits out a couple of symbols or letters like this: "bcvxz adfgs IORTUY ˙∆˚¬" The ; key will sometimes increase/decrease the sound volume.
Ive opened the show character viewer and it shows that no keys are jammed or anything. (I am using the Australian keyboard if that means anything but I also have the US keyboard checked.. it doesn't make a difference whether only one is checked)
I have been using the character viewer to insert the missing keys otherwise this message would not make much sense.
I haven't spilt anything on the keys and it just seemed to happen randomly when I started using my laptop this morning.
Please help, as yo can iagine this is getting very annoying!
|Jan 24, 2013, 06:10 PM||#2|
Sounds like a trip to the Apple Store or reseller is on the cards
Sounds like its a issue with the keys response and placement inside, either that or could be a software fault
These things happen, best to take it to Apple and ask to see what is going on. It'l all be sorted there and then
Hope this helps
OR try creating another account within accounts / or log into the guest account and see if it does it under them
2013 iMac 27 inch 3.4GHZ 16GB 3TB Fusion / 2008 Unibody Macbook Pro 15.4 inch / iPad with Retina 16GB WiFi White / iPad 2 WiFi Black / iPhone 4S White 16GB / iPod Classic 160GB (2006)
|Jan 24, 2013, 08:03 PM||#3|
Unfortunately I don't have time machine or a way to backup everything at this stage.
I just tried the guest account and had the same issues so I think a trip to Apple is in order!
Thanks for your help!
|Mar 10, 2014, 03:44 PM||#5|
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