|Feb 13, 2013, 11:42 AM||#1|
Apple Ranks Second in Mobile Shopping Satisfaction Behind Amazon
A customer satisfaction survey of mobile shoppers by analytics firm ForeSee (via BGR) puts Apple in joint-second place with QVC, scoring 83%, just behind the top scorer Amazon at 85%.
Overall consumer satisfaction with the mobile shopping experience increased slightly from 76% in 2011 to 78% in 2012.
Article Link: Apple Ranks Second in Mobile Shopping Satisfaction Behind Amazon
|Feb 13, 2013, 11:44 AM||#2|
I have to say that Amazon's customer services is pretty bloody marvellous.
15” 2012 MacBook Pro | Mac Pro 6-core | 30” ACD
64gb 3g iPad and an iPod or two
|Feb 13, 2013, 12:13 PM||#3|
It's hard to beat Amazon. Most of the time, my two day shipments arrive the day after I place the order, although being 2.5 hours from a distribution center probably helps. But Amazon does not disappoint.
|Feb 13, 2013, 01:18 PM||#4|
I rank them a DISTANT second, when Amazon's store has a very nice native iPad app (two in fact), and Apple's Apple Store app is still iPhone-only
|Feb 13, 2013, 01:24 PM||#5|
Their online store is still a bloody noisy mess of crap. I only shop their when I can't anywhere else.
Have to take a peek at their iPad app.
No comparison with Apple's online store.
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