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Old May 24, 2013, 12:24 AM   #1
mrkgoo
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iTunes keeps asking for password

I go to download an app, and it prompts for the password. I put it in, and it just loops back with the "sign in to the iTunes store" dialogue box.

I've tried resetting the cache and warnings, but it still does it.

I can sign out and back in to download, but it will do it again after a while.

Anyone else seeing this?
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Old May 24, 2013, 03:28 AM   #2
Omne666
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Happened to me last night actually also.

I quit iTunes and restarted it...all good
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Old May 24, 2013, 06:24 AM   #3
mrkgoo
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Quote:
Originally Posted by Omne666 View Post
Happened to me last night actually also.

I quit iTunes and restarted it...all good
Hmm. Interesting.

Yes, quitting resolves it for the mean time, but eventually it happens again. It's a slightly different dialogue box than the one that just asks for password - it's actually asking to sign in to the iTunes store (and has the box asking about using your AOL login).
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Old May 24, 2013, 07:37 AM   #4
palmharbor
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solution

Access the "go menu: HOLD down the option key
to left of space bar.
When U do this Library suddenly appears
Go into prefs where U see a ton of com.apple etc
Find this one
com.apple.appstore.plist
right click and send it to the TRASH
restart the Mac and then try it.
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Old May 24, 2013, 09:35 PM   #5
mrkgoo
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Not sure if the resetting of the preference plist for the App Store would do it or not, but I contacted iTunes support, and they suggested resetting password. So far it seems ok.

We'll see.

Edit: nope still happening.

Last edited by mrkgoo; May 25, 2013 at 02:30 AM.
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Old May 29, 2013, 08:24 AM   #6
lukejc1
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Location: Wisconsin
I am having the same issue. It's quite irritating. Closing and restarting iTunes works as a short term fix but it inevitably happens again.
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Old May 29, 2013, 08:44 AM   #7
BaldiMac
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Do you use a cookie manager or block cookies in Safari? Evidently, iTunes stores an authorization cookie in Safari (for some inexplicable reason.)

http://support.apple.com/kb/TS3388?viewlocale=en_US
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Old May 29, 2013, 10:44 AM   #8
cambookpro
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I have the same problem. Easy to fix by quitting iTunes, but annoying nonetheless.
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Old May 29, 2013, 05:01 PM   #9
has.marvel
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Add me to the list of those seeing the issue. It seems the app may download anyway but it is a darn annoying bug. I tried the reset password, it worked for a little while and then failed again.
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