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Old Jun 11, 2013, 06:39 PM   #1
ts599
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Exclamation iOS 7 iMessages and Facetime won't activate!

I've just upgraded to iOS 7 and when I try to activate iMessages the settings app just quits. When I try to sign into Facetime it says to check the connection. I'm connected to my home wifi network that has a 10 mbps download and 1 mbps upload speed. Any ideas on how to fix this? Also I'm running iOS 7 on and iPhone 4s.
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Old Jun 11, 2013, 06:41 PM   #2
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There have been a lot of other threads on this topic. I am not sure what the remedy is, but you might want to check them out to see if other users have solved it.
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Old Jun 11, 2013, 06:45 PM   #3
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Apple probably aren't activating any iOS 7 stuff like that at this stage.
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Old Jun 11, 2013, 06:47 PM   #4
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Originally Posted by Chundles View Post
Apple probably aren't activating any iOS 7 stuff like that at this stage.
It is working for some, so that isn't the answer.
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Old Jun 11, 2013, 06:50 PM   #5
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And I have tried everything suggested in the other threads to no avail. Google, too. Airplane mode, wifi, reset network settings, reinstall iOS 7, set up as new...

NOTHING. IS. WORKING.

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Old Jun 11, 2013, 06:55 PM   #6
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I tried the method where you first restore your phone with the beta, downgrade to 6.1.3, set up phone as new, THEN update back to the beta iMessage and Facetime turn on. But When I tried to restore to my last back-up, iMessage went back to not working as before.
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Old Jun 11, 2013, 06:58 PM   #7
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Backup and try to restore from iCloud.
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Old Jun 11, 2013, 07:04 PM   #8
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Originally Posted by Lobwedgephil View Post
Backup and try to restore from iCloud.
Maybe if someone else confirms this works. I've restored and reinstalled at least 6 or 7 times today. I am so not ready to try it all again.
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Old Jun 11, 2013, 07:30 PM   #9
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It is working for some, so that isn't the answer.
Oh right? Huh - well that makes it a bit tougher. Cheers for the info.

Early beta etc etc - I guess there's some caveats there. I wouldn't install it on my daily driver iPhone.
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Old Jun 11, 2013, 08:31 PM   #10
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I downgraded back to 6.1.3, setting up as new, and I can't get iMessage to activate on 6.1.3 either now. Sigh.
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Old Jun 11, 2013, 09:55 PM   #11
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A couple of friends go that issue, all we had to do was to proper setup the date and time (we even went to Privacy-Location Services-System services-Turning ON Setting Time Zone). That should fix the issues. Good luck.
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Old Jun 11, 2013, 11:06 PM   #12
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Originally Posted by rogeliojeda View Post
A couple of friends go that issue, all we had to do was to proper setup the date and time (we even went to Privacy-Location Services-System services-Turning ON Setting Time Zone). That should fix the issues. Good luck.
Doesn't work. I have tried everything I can think of or found on Google. I've even tried downgrading - and now nothing activates on 6.1.3 either.
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Old Jun 11, 2013, 11:41 PM   #13
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So. just set it up as a new iPhone and you should be fine!! No joke before I restored from the back up everything worked.
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Old Jun 12, 2013, 12:09 AM   #14
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Originally Posted by ts599 View Post
So. just set it up as a new iPhone and you should be fine!! No joke before I restored from the back up everything worked.
Tried that as well.

Here is a list of everything (that I can remember) that I've done:

- Putting phone into airplane mode, then enabling Wi-Fi
- Changing DNS of Wi-Fi connection to something like 8.8.8.8. etc
- Logging out of my Apple ID
- Making sure my mobile number is correct for my Apple ID
- Making sure my payment information is up to date on Apple ID
- Changing my mobile number in Phone > My Number and then changing it back
- Turning iMessage/FaceTime on and off, rebooting phone (multiple times)
- Changing Date & Time to "set automatically"
- Reset Network Settings
- Reset all settings
- Erase all content / settings from phone and starting over
- Creating myself as a contact and adding my Apple ID email address & telephone number
- Restoring phone to multiple iOS versions
- Setting up phone as new on multiple iOS versions

Literally nothing I can do will activate iMessage again. And Apple has no idea how to fix it. :\
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Old Jun 12, 2013, 12:17 AM   #15
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I can't even turn on my iMessages
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Old Sep 18, 2013, 10:22 PM   #16
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I called Apple about this because my phone is doing the same thing. Tech support said that it is because so many people are currently on Apple's server trying to download iOS 7 and activate their own iMessage. he said it is just a waiting game and you'll have to keep trying until it works. it sucks but it happens.
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Old Sep 18, 2013, 10:25 PM   #17
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Allow account changes..
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Old Sep 19, 2013, 06:03 AM   #18
MorphMan
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Mine has been stuck on Activating for about 10 hours now. Very annoying.
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