|Jul 24, 2013, 12:03 PM||#1|
Chrome - wrong colors of screenshots
I'm seeking for little help here. I'm new to the mac - I have macbook air 2013 + DELL 27' screen connected viac minidp to dp cable, using custom EDID for RGB through dp cable.
I have a trouble with Chrome - on the New tab page I see every thumbnail screenshot in altered colors - it looks like inverted to some point. Exactly the same happens when I try to take a screenshot through Awesome Screenshot plugin.
Does anyone had this problem also and know solution?
Thank you, Matej
|Jul 24, 2013, 03:35 PM||#2|
Exact same issue
I am having the EXACT same issue in Chrome for OSX Mountain Lion. The problem only started in July 2013. If I use Awesome Screenshot, or a number of other screenshot tools, it inverts the colors of the screenshot.
I have tried 3 different screenshot extensions for Chrome, and every single one inverts colors.
NOTE: These issues do not exist in Firefox for mac, so as a temporary workaround you can install awesome screenshot in Firefox and no color inversion happens.
A few notes about my computer setup in case anyone else has the same configuration:
2013 Macbook Air
Using external monitor
|Jul 24, 2013, 05:41 PM||#3|
Google "browser icc profile" or "browser managed color" or something to that effect.
Essentially Safari & Firefox managed color & Chrome & others ignore color profiles.
"You can't solve your problems with the same level of thinking that created the problems." - Einstein
New iMac 24"/G5 1.8/...
|Jul 25, 2013, 05:37 PM||#4|
Also having this issue
2013 Macbook Air.
This is not limited to Chrome, I'm also having the issue in Parallels. Print Screen within a Windows VM and the colors are mixed up in the same way (specifically, blues and reds seem mixed up). Image attached of this.
Chrome and Parallels are affected for me. A couple other screen capture tools seem to be working okay.
|Aug 6, 2013, 07:58 AM||#6|
I'm having the exact same issue - Macbook Air, issue started in July 2013. Has anyone been able to resolve the issue?
Steps already taken:
- created a new user on Chrome, with only the screen capture extension installed (no other extensions)
- deleted Chrome from my laptop and re-installed
Last edited by ltn318; Aug 6, 2013 at 08:03 AM. Reason: adding new info
|Aug 8, 2013, 07:11 PM||#7|
I have this same issue on a new 2013 macbook air. Seems if I switch off "Use hardware acceleration when available" in advanced chrome settings the issue goes away. Can anybody else confirm this?
Hoping this is specific to chrome and not a general hardware issue - any other apps using graphics hardware acceleration?
|Aug 13, 2013, 12:18 PM||#8|
I can confirm that turning off hardware acceleration in Chrome fixes the issue for me.
This is definitely a software issue - but interesting we're all MacBook Air users.
As I mentioned previously, screenshots made within a Windows virtual machine running in Parallels also had messed up colors. Parallels fixed the issue in the latest release and mentioned it in the release notes: http://kb.parallels.com/en/115067
So this definitely looks like a software issue Chrome is responsible for patching, whatever the root cause may be.
|Sep 10, 2013, 10:33 AM||#10|
Still not working for me
I also have a MacBook Air 13 and am having this same issue.
Unfortunately, turning off the hardware accelerator did not remedy this bug. Any other ideas?
|Sep 25, 2013, 03:35 PM||#11|
I have this issue also. Blue color seems to be yellowish brown in the thumbnails. Macbook Air 13" 2013 (Haswell), the more expensive version and 8GB RAM.
I have a more serious issue too. I actually stumbled upon this thread here: https://discussions.apple.com/message/22633153#22633153
If I leave my Air closed for a long time, when I open it nothing happens. Then I need to hold the power button for at least a few seconds, and possibly press it again (this just started happening to me yesterday so I don't know exactly yet). My Air then starts up. The first time it started up normally (almost certain but not 100%), the second time I got that your computer shut down because of a problem message (logs say Previous Shutdown Cause: 3). Happened the second time today, the first time yesterday I didn't think too much of it. Not sure what else to look for to shed more light on this.
A few days ago, before this issue, I was having graphical glitches (artefacts, small squares/pixels, but resembling what was on the screen) every time I opened the macbook (even if it was just closed for a few seconds), but after about 1 second it went to normal. After a few days I decided to restart the macbook (I don't usually), and that stopped happening. But not long after that (max a few days) I started getting the current issue.
Is there any way I can confirm/explain my problems? It sounds like it could be a graphics issue. I also wonder if everyone on the new Air is experiencing this Chrome color thing or just some people?
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