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Old Nov 28, 2013, 12:12 AM   #1
Jbenn425
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Friend switched to Android, but my iPhone refuses to accept it

My friend switched to android, but my iPhone insists on iMessaging her and then telling me "delivery failed". I tried deleting her contact info and all texts from her and typing her phone number in, and it still remembered it and tried to iMessage it. How can I make my iPhone stop attempting to send an iMessage to an android?
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Old Nov 28, 2013, 12:16 AM   #2
dustrho
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Turn off iMessage...

Settings > Messages
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Old Nov 28, 2013, 12:17 AM   #3
Jbenn425
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Turn off iMessage...

Settings > Messages
Tried that, still doing it when I turn it back on.
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Old Nov 28, 2013, 12:20 AM   #4
teknikal90
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Tried that, still doing it when I turn it back on.
no your friend needs to do that
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Old Nov 28, 2013, 12:24 AM   #5
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Leave iMessage on but do u have send as sms when iMessage not available checked?

Do their messages to you go through?
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Old Nov 28, 2013, 12:24 AM   #6
dustrho
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Delete all texts from her and don't add her contact info into your phone. Have her text you. Reply to her. It should then know to send it as a text vs iMessage. If that works, then add her as a contact.
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Old Nov 28, 2013, 12:29 AM   #7
dictoresno
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yea this is what happens when the person switching doesnt turn off their imessage before they switch phones. apples servers think they are still on an iphone. try seeing if she can switch back to her iphone temporarily, turning off imessage, then switch back to the droid.

or do what the guy above me said, delete her contact and have her send you a message first.
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Old Nov 28, 2013, 12:44 AM   #8
Jbenn425
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Quote:
Originally Posted by teknikal90 View Post
no your friend needs to do that
Her old iPhone has been traded in.

Quote:
Originally Posted by noobinator View Post
Leave iMessage on but do u have send as sms when iMessage not available checked?

Do their messages to you go through?
Yes, I receive messages from her phone. And the SMS option is checked in. Yet, it doesn't do it automatically, i always have to do it manually.

Quote:
Originally Posted by dustrho View Post
Delete all texts from her and don't add her contact info into your phone. Have her text you. Reply to her. It should then know to send it as a text vs iMessage. If that works, then add her as a contact.
Will try this tomorrow.
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Old Nov 28, 2013, 01:09 AM   #9
dictoresno
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have her go into itunes, into her account settings, and remove the device from her device list. that may disassociate it from apples servers.
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Old Nov 28, 2013, 02:27 PM   #10
Spidious
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Same thing happened to me when my son traded in his 5S for a note 3

Delete the contact information and then just reinstall it.
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Old Nov 28, 2013, 02:44 PM   #11
eww7633
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If you call Apple, we can remove iMessage from being associated with your number. We'll send a message to the number with a confirmation code, then enter that code on our end, and then poof; fixed.
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Old Nov 28, 2013, 03:45 PM   #12
C DM
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If you call Apple, we can remove iMessage from being associated with your number. We'll send a message to the number with a confirmation code, then enter that code on our end, and then poof; fixed.
Is that something official and documented somewhere?
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Old Nov 28, 2013, 07:08 PM   #13
kamalaggi
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You need to edit the contact and change the label on the phone number to mobile from iPhone.

This fixed it for me on one of my friends who switched from iPhone to android.
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Old Nov 28, 2013, 07:37 PM   #14
Troneas
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get hangouts. most likely she is using that now. it'll be cheaper than sending sms anyway.
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Old Nov 28, 2013, 08:30 PM   #15
eww7633
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Is that something official and documented somewhere?
I doubt it. But it can be done by pretty much any Tier 1 technical advisor.
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Old Nov 28, 2013, 08:41 PM   #16
C DM
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I doubt it. But it can be done by pretty much any Tier 1 technical advisor.
Good to know. At the same time there's really no way for a user to do something simple like that themselves without their iOS device? You'd think you should be able to do it online where you manage your Apple ID.
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Old Nov 28, 2013, 09:17 PM   #17
dbroncos78087
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Quote:
Originally Posted by kamalaggi View Post
You need to edit the contact and change the label on the phone number to mobile from iPhone.

This fixed it for me on one of my friends who switched from iPhone to android.
The iPhone label doesn't change the way your contact gets treated. It knows that when you make/receive the text. I'm guessing the header on the packet contains the hardware/software information.
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Old Nov 28, 2013, 09:25 PM   #18
Richdmoore
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Have her log in to her apple account on a web browser and change her password.

This forces a reset of all devices linked to iMessage & FaceTime. Since she no longer has any devices logged into iMessage, other peoples's phones wll send texts instead.
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Old Nov 28, 2013, 10:21 PM   #19
zone23
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You could just wait a week and when she comes back to the iPhone you'll be all set.
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Old Nov 28, 2013, 10:25 PM   #20
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Hopefully she's not signed into iMessage using her telephone number from a Mac or another iOS device.
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Old Nov 29, 2013, 11:44 AM   #21
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Mod Note: This thread was closed temporarily to remove off-topic posts. Now that it has reopened please remain on-topic. Thank you.

Last edited by dejo; Nov 29, 2013 at 01:01 PM.
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Old May 14, 2014, 01:32 PM   #22
indiekiduk
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tap the exclamation, then tap send as SMS. From then on it will send as SMS.
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Old May 14, 2014, 02:01 PM   #23
LSUtigers03
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The only thing that worked for me was calling Apple and having then disassociate my number with iMessage. I'm not sure what code eww7633 is talking about because I didn't have to do that. The rep simply removed my number and since then I haven't had any issues.
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Old May 14, 2014, 02:59 PM   #24
IFRIT
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Some people complain that Google Hangouts does not auto select SMS or Google+ i for one am glad that i can manually select to avoid situations like this.
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Last edited by IFRIT; May 14, 2014 at 03:15 PM.
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Old May 14, 2014, 03:11 PM   #25
C DM
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http://www.macrumors.com/2014/05/14/...text-messages/
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