What brand of memory did you get, and where did you buy it?? If the memory is not 222 spec I wouldn't accept it. Also, check to make sure that the memory is fully seated. Is there an odd noise when you power it up?? Something like extra reverb on the startup sound? Is the 128MB chip in addition to another chip, or is that the only one installed? If it is the only one installed, then they either sent you a mis-labeled chip, or it is a bad one. If this is in addition to a 64MB chip, then the new one is NFG. Contact the place you bought it for a return.