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Windows not going into standby because of keyboard driver

millerrh

millerrh

macrumors 6502
Original poster
While in windows, when I close my lid of my MacBook Pro (or try to go into standby via software) I get the following error:

The device driver for the 'Terminal Server Keyboard Driver' device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may need to update the driver.

Has anyone ever heard of this or know how to fix it?

Thanks
 
millerrh said:
While in windows, when I close my lid of my MacBook Pro (or try to go into standby via software) I get the following error:

The device driver for the 'Terminal Server Keyboard Driver' device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may need to update the driver.

Has anyone ever heard of this or know how to fix it?

Thanks
Click to expand...
As it turns out, though I don't have this problem myself, I know someone who does (on a Windows machine), and I'm stumped by it too... I believe the solution involves restarting Terminal Server, but I can find no way of doing this on Windows XP Home Edition (it's doable on Professional by going into the Service manager).
 
wrldwzrd89 said:
As it turns out, though I don't have this problem myself, I know someone who does (on a Windows machine), and I'm stumped by it too... I believe the solution involves restarting Terminal Server, but I can find no way of doing this on Windows XP Home Edition (it's doable on Professional by going into the Service manager).
Click to expand...

I've got XP Pro. Can you tell me how to do it? I have no idea what Service manager is. I don't see that in any of my applications.
 
millerrh said:
I've got XP Pro. Can you tell me how to do it? I have no idea what Service manager is. I don't see that in any of my applications.
Click to expand...
To get to the Service Manager, go to Control Panel (switch to Classic view if need be), click Administrative Tools, then Services. From here you can stop, start, and restart various Windows services, including Terminal Server.

Once inside, right-click the service to modify and choose properties. There, you'll see a button to restart the service.
 
wrldwzrd89 said:
To get to the Service Manager, go to Control Panel (switch to Classic view if need be), click Administrative Tools, then Services. From here you can stop, start, and restart various Windows services, including Terminal Server.

Once inside, right-click the service to modify and choose properties. There, you'll see a button to restart the service.
Click to expand...

Hmmm...Can't find Terminal Server, but there is Terminal Services. Only problem is that the Restart command is grayed out so I can't restart it. I don't see anything in the list about a Keyboard driver or anything related to Apple.
 
millerrh said:
Hmmm...Can't find Terminal Server, but there is Terminal Services. Only problem is that the Restart command is grayed out so I can't restart it. I don't see anything in the list about a Keyboard driver or anything related to Apple.
Click to expand...
That's normal - you should be seeing Terminal Services there. (I called it Terminal Server by mistake.) You also shouldn't see anything related to Apple there, unless you have iTunes for Windows installed - since that uses an iPod Service that will show up in that list.

Anyway, since that doesn't seem to be working, try quitting or disabling stuff that makes use of Terminal Services - for example, Remote Desktop. The problem you're experiencing is (I believe) unrelated to Apple's drivers - it occurs because something is trying to use Terminal Services when your computer tries to go on standby.
 
wrldwzrd89 said:
That's normal - you should be seeing Terminal Services there. (I called it Terminal Server by mistake.) You also shouldn't see anything related to Apple there, unless you have iTunes for Windows installed - since that uses an iPod Service that will show up in that list.

Anyway, since that doesn't seem to be working, try quitting or disabling stuff that makes use of Terminal Services - for example, Remote Desktop. The problem you're experiencing is (I believe) unrelated to Apple's drivers - it occurs because something is trying to use Terminal Services when your computer tries to go on standby.
Click to expand...

Is there any way to determine what is using Terminal Services? I've never used Remote Desktop and have hardly anything installed on my computer...I have no idea what else could be trying to use it.
 
millerrh said:
Is there any way to determine what is using Terminal Services? I've never used Remote Desktop and have hardly anything installed on my computer...I have no idea what else could be trying to use it.
Click to expand...
This is the point I have reached with the other person I know that has this problem, and it's got me stumped.

I did a Google search, and found this... perhaps that can help isolate the cause of the problem.
 
wrldwzrd89 said:
This is the point I have reached with the other person I know that has this problem, and it's got me stumped.

I did a Google search, and found this... perhaps that can help isolate the cause of the problem.
Click to expand...

Well I am stumped too. I disabled this service and restarted and I still get the error. Damn Microsoft....
 
A Fix for the TS Keyboard not allowing sleep issue.

It's kinda funny to have to come into a Mac forum and fix a Windoze problem, But that's why everyone went out and got a Mac anywho!. Okay, here's the answer.

The Fix
Seen many posts with little help. To disable Terminal Server Keyboard Manager (A component of terminal services and also RDP) Right-click My Computer, select Manage. Choose Device Manager at the left tab and then click View>Show Hidden Devices. Then, select System Devices and DISABLE Terminal Server Keyboard Manager. DO NOT UNINSTALL IT!!! Also Disable Terminal Server Mouse Manager. Then, DO NOT REBOOT!!!!! Right-click My Computer, Select Properties, and at the Remote tab at the top of the window, UNCHECK the "Allow This Computer to send Remote Invitations. That should take care of the issue.

Hope that's the end of all your troubles!
 
This does,t work

😡 If anyone reads this, DO NOT DO IT!! It will screw up your windows pc causing it to cycle on and off by itself. You will need to start on safe mode to re enable the TSK and MSK!


Huyabusa1300 said:
It's kinda funny to have to come into a Mac forum and fix a Windoze problem, But that's why everyone went out and got a Mac anywho!. Okay, here's the answer.

The Fix
Seen many posts with little help. To disable Terminal Server Keyboard Manager (A component of terminal services and also RDP) Right-click My Computer, select Manage. Choose Device Manager at the left tab and then click View>Show Hidden Devices. Then, select System Devices and DISABLE Terminal Server Keyboard Manager. DO NOT UNINSTALL IT!!! Also Disable Terminal Server Mouse Manager. Then, DO NOT REBOOT!!!!! Right-click My Computer, Select Properties, and at the Remote tab at the top of the window, UNCHECK the "Allow This Computer to send Remote Invitations. That should take care of the issue.

Hope that's the end of all your troubles!
Click to expand...
 
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