iPhone Details from AT&T's Sales Training Workbook

[MacRumors]

We've gotten copies of the full iPhone Training manual provided to AT&T employees that gives us a few more details about Apple's iPhone. Thanks to cindynjgirl79 for providing the scans.

This sales guide presents iPhone features and benefits, tips, comparisons, qualifying questions, and objections -- all designed to help you sell iPhone.
....
Keep in mind that there might be additional iPhone features that are announced at iPhone's launch as well as additional information about the features in this guide. (scan)

The training manual is broken down into features of the iPhone, and we've provided hilights and links to the scans:

Revolutionary Mobile Phone (scan 1, scan 2)

- Dial any telephone number with the touch of a finger
- Create and manage a list of telephone numbers you call most
- If you choose to answer the call, the video will pause and resume once the call ends
- iPhone syncs contact information from the computer to iPhone (from Address Book on a Mac or Outlook or Outlook Express on a Windows PC).
- Built-in speakerphone
- iPhone lets you carry on a phone conversation while you simultaneously browse the Internet or send an email.
- There is a vibrate mode.

Photos (scan 1, scan 2)

- Sync photos from Mac or PC

SMS Text Messaging (scan 1)

- SMS text message button shows how many new messages are waiting
- Threaded conversations
- Hear an audio alert for new messages
- Error correction and prevention in the keyboard. Only displayed when you need it.
- iPhone users will not be able to conduct IM conversations with instant messaging users
- Does not support MMS messaging for photos or videos

Music and Video (scan 1, scan 2)

- All videos play in landscape mode
- If you prefer your widescreen content to take up the entire screen, you can double tap the video and iPhone will automatically scale the video to take up the entire screen
- Sync music with iTunes just like any other iPod
- Select how to display music: by playlist, artist, songs or more.
- Media Net, MobiTV, or Cellular Video are not available on iPhone

Email (scan 1, scan 2)

- Rich formatting
- Support for IMAP and POP3
- Yahoo! Push Mail
- Automatic address completion

Safari (scan 1, scan 2)

- Double tap an object to make it fill the screen, and double tap to zoom out
- Can have multiple websites open at once and switch between them
- Websites you have bookmarked on your computer will be transfered to your iPhone from your Mac or PC

Widgets (scan 1)

Google Maps (scan 1, scan 2)

- iPhone will not support the TeleNav solutions currently offered by other AT*T devices
- GPS is not part of the iPhone feature set.

[JosiahPB]

There is some finger lickin information in here!!

[Harpo]

At least we finally know that it vibrates.

[MattyMac]

Originally Posted by Harpo

At least we finally know that it vibrates.

...and that it can't be used for instant messaging It also says that it does not support sending pictures or videos...is that true? You can't text a pic to someone???

Other than that...very good information.

[Hls811]

So, from looking at the email page, only Yahoo mail is pushed down automatically? POP3/IMAP requires you to go out and get your mail manually?

[coolosxapps]

Very good information indeed!

[SWC]

Originally Posted by MattyMac

...and that it can't be used for instant messaging It also says that it does not support sending pictures or videos...is that true? You can't text a pic to someone???

Other than that...very good information.

Doesn't do mms but you should be able to email pics and videos to the persons phone usually a phonenum@carriersdomain.com/net etc. Like I use verizont to send to a phone you email phonenum@vzw3g.com.

[darwen]

Originally Posted by Macrumors

Revolutionary Mobile Phone
- Dial any telephone number with the touch of a finger

Are you kidding me? They better not use that line in the store!

[Cindynjgirl79]

it's a nice short read

[Willis]

wow.... simply wow...

[Eidorian]

The links don't work until I remove "%22%20target=%22_new" after the .jpg in the URL.

It was a nice read though.

[jhedges3]

Originally Posted by Willis

wow.... simply wow...

Yeah. Those were my thoughts exactly.

It seems like they've considered many possibilities already. It's cool, for example, that you'll be able to browse and talk at the same time.

[Eric1285]

Nice! Way to go Mac Rumors!

[bearbo]

Originally Posted by darwen

Are you kidding me? They better not use that line in the store!

LOL. I know. That's real revolutionary, alright.

[steve jr.]

This is so cool! I can't wait to get my fingers on it. I have some errands to run tomorrow, so I will swing by my local Cingular store and see what they have to say. And maybe I'll make an offer for the iPhone banner for when they don't want/need it anymore.

Edit: I do have a question. Does it say how incoming calls are handeled? I know when Steve pressed the sleep/wake button that made it wake up and sleep. But what happens when you get a call and it is asleep? And what is the power/lock thing?

[Eidorian]

Originally Posted by coolosxapps

Contacted arn and he fixed the links.

Thank you

[Merlyn3D]

So if MediaNet isn't available for the iPhone, then what data plan would we need?

[loudestnoise]

So are we sure this thing vibrates? JK, We all know the real internet has vibration, I mean real phones. I mean, yes. Horraay for vibrate.

[CoreWeb]

I found it interesting that:

Keep in mind that there might be additional iPhone features that are announced at iPhone's launch

I wonder what new features, if any?

[Telp]

All this talk of the iPhone and it still isn't coming out for another 3 weeks !!! I am going crazy with anticipation.

[v-ault]

No messenger messaging is kind of a deal breaker for me.

[Hls811]

- iPhone users will not be able to conduct IM conversations with instant messaging users
- Does not support MMS messaging for photos or videos

Ouch!! Why not??

[v-ault]

Originally Posted by Hls811

Ouch!! Why not??

exactly! My 200 dollar phone can do that.

[Willis]

Originally Posted by v-ault

No messenger messaging is kind of a deal breaker for me.

I tried to post that comment, but was saying I had an invalid link... tsk...

its interesting though, because it could point to the mystery ap!

[Aperture]

I don't believe it is on any of the pages that were posted, but I read at the end of the book it said there may be more features added at the release and AT&T employees will be notified of them.