Can't get on EDGE network! ("Could not activate EDGE")

chipchen · Jul 1, 2007, 04:20 AM

Is anyone else having this problem? Whenever I try connecting via EDGE, I get "Could not activate EDGE". Over WiFi is fine....

Anyone?

Parky · Jul 1, 2007, 04:22 AM

Quote:

Originally Posted by chipchen

Is anyone else having this problem? Whenever I try connecting via EDGE, I get "Could not activate EDGE". Over WiFi is fine....

Anyone?

Maybe there is no EDGE coverage in your area.
Have you tried a different location?

Ian

arn · Jul 1, 2007, 04:23 AM

Quote:

Originally Posted by chipchen

Is anyone else having this problem? Whenever I try connecting via EDGE, I get "Could not activate EDGE". Over WiFi is fine....

Anyone?

This happened to me when I didn't have much of a signal. (1 or no bars)

arn

chipchen · Jul 1, 2007, 04:26 AM

I'm in Los Angeles... went all over LA today, nothing. I doubt they would not have EDGE coverage here?

faustfire · Jul 1, 2007, 04:32 AM

When did you activate your phone? I couldnt get on edge for about an hour and a half after activation.

chipchen · Jul 1, 2007, 04:44 AM

Quote:

Originally Posted by faustfire

When did you activate your phone? I couldnt get on edge for about an hour and a half after activation.

Tried activating Friday 7:30 pm. Took until Saturday 4:00am to activate. Phone number transferred and everything.

Since then (now is almost 2am on Sunday here)... I haven't gotten on EDGE a single time. I just thought the network was overloaded. I called AT&T about it in the afternoon, and the rep said that EDGE was COMPLETELY DOWN EVERYWHERE and NO ONE could use it or setup voicemail.

I though, oh, it just exploded. But checking online, doesn't seem to be a popular problem. Or, doesn't seem to be a problem AT ALL for people.

MLWings19 · Jul 1, 2007, 08:55 PM

My wife is having the same problem. Wi-fi works great but when we leave the house it say could not activate edge. We stopped at an AT&T store and the phone was only the 2nd live iPhone they have seen and they had no idea what to do. Of course, we tried calling tech support only to find their offices were closed. Don't you think that on the biggest weekend ever for AT&T, they would have tech support 24-7?! I guess we will have to call tomorrow.

Aniej · Jul 1, 2007, 11:01 PM

having the exact sam problem in philadelphia. These locations listed are al major markets, I mean we are talking Los Angeles, Philadelphia, etc.

sullivat · Jul 2, 2007, 12:15 PM

Darn it, seeing the same message when I try to use safari, youtube, weather, etc - "Could not Activate EDGE: You are not subscribed to EDGE". It was working fine for me on Friday & Saturday, but for the past two days - nothing.

Just got off the phone with AT&T, who passed me to Apple, who passed me to AT&T, who passed me to Apple, who said it was definitely AT&T. They told me the network is just so busy that it probably is overloaded right now. They honestly said to try it again later in the week!?!?!!?

Oh well, at least the other iPhone features are keeping me entertained - at least the phone, voicemail, sms, etc.. works fine...

One thing to add, the Apple person had me eject and reinsert the SIM card - she said this fixed this for a few other customers. Not me...

ecks618 · Jul 2, 2007, 12:54 PM

the same thing happened to me and the guys at my apple store said this could mean that its just just a temporary drop in service and doesn't mean that edge was lost completely.

Att store told me that it is just because they are still adding the means of supporting millions of iphone users and the huge stress from a peak in demand. They said if it is a service problem it should be resolved within weeks. But then again i dont like to believe att.

chipchen · Jul 2, 2007, 01:28 PM

Quote:

Originally Posted by sullivat

Darn it, seeing the same message when I try to use safari, youtube, weather, etc - "Could not Activate EDGE: You are not subscribed to EDGE". It was working fine for me on Friday & Saturday, but for the past two days - nothing.

Just got off the phone with AT&T, who passed me to Apple, who passed me to AT&T, who passed me to Apple, who said it was definitely AT&T. They told me the network is just so busy that it probably is overloaded right now. They honestly said to try it again later in the week!?!?!!?

Oh well, at least the other iPhone features are keeping me entertained - at least the phone, voicemail, sms, etc.. works fine...

One thing to add, the Apple person had me eject and reinsert the SIM card - she said this fixed this for a few other customers. Not me...

I had this issue. Called AT&T and they just said, oh, the whole network is down (which it wasn't).

A software restore did it for me. But you can also try a hard reset (hold home and sleep button down for a few seconds together).

XjeffX · Jul 2, 2007, 01:57 PM

I'm able to get on Edge now but for about an hour I could not get ANY data via edge. No servers could be connected to via safari and my email wouldn't download.

Seems to be working now although my service is MUCH worse than it was w/ Tmobile & a sidekick3 here at work. I hope it catches up today or else I'll have to return it

SafariX · Jul 2, 2007, 02:03 PM

Anyone else able to get on Edge? Ive been browsing all weekend and this morning it just does not connect (email, maps, safari etc.).

germ war · Jul 2, 2007, 02:04 PM

Quote:

Originally Posted by SafariX

Anyone else able to get on Edge? Ive been browsing all weekend and this morning it just does not connect (email, maps, safari etc.).

I'm not in Sacramento (I'm in Minneapolis), but I'm having the same issue.

RidleyGriff · Jul 2, 2007, 02:06 PM

Same here in Los Angeles. Glad to know it's just not my phone. Seems to have gone down around 10am (was showing people some websites at work, and then when I went to send an email -- it went wonky).

Anybody have any more info?

mongoos150 · Jul 2, 2007, 02:06 PM

Same in Tucson. I have full signal (and E icon), but no connection. Thankfully sounds like it's not my iPhone, it's likely to be fixed soon.

mongoos150 · Jul 2, 2007, 02:10 PM

Within WEEKS?! I have full signal and E symbol, but haven't been able to get on Edge all morning. Tucson, AZ. AT&T better get on this pronto.

SafariX · Jul 2, 2007, 02:11 PM

Quote:

Originally Posted by mongoos150

Same in Tucson. I have full signal (and E icon), but no connection. Thankfully sounds like it's not my iPhone, it's likely to be fixed soon.

I have the E icon but no data transfer....grr!

RidleyGriff · Jul 2, 2007, 02:13 PM

Strange -- if it was overloaded you'd think there would just be regional outtages. (I say this, of course, not really knowing what I'm talking about).

Any resident tech wizards out there know how their system is set up?

Laslo Panaflex · Jul 2, 2007, 02:15 PM

I have E icon and no data transfer either . . .

Karpfish · Jul 2, 2007, 02:19 PM

Working in LA....

EDT:Not on iPhone

mattcleary · Jul 2, 2007, 02:26 PM

add Houston, TX to this list... Started with goofy email trouble, now I'm being rejected by safari on any webpage I try.

At least the phone still works

elistan · Jul 2, 2007, 02:34 PM

Add Dallas TX as a non-working EDGE location (at least for me.) Regular phone calls still work fine at least.

mongoos150 · Jul 2, 2007, 02:37 PM

Pennsylvania, California, Arizona, Texas, Minnesota, Arkansas, Michigan and Washington all reporting no EDGE on iPhone.

http://howardforums.com/showthread.php?t=1192626&page=2

jphaberman · Jul 2, 2007, 02:37 PM

Quote:

Originally Posted by germ war

I'm not in Sacramento (I'm in Minneapolis), but I'm having the same issue.

Me too--in Mpls. Glad to hear it's not my phone, but WTF?!

Jul 1, 2007, 04:20 AM	#1
chipchen macrumors 6502 Join Date: Oct 2002	Can't get on EDGE network! ("Could not activate EDGE") Is anyone else having this problem? Whenever I try connecting via EDGE, I get "Could not activate EDGE". Over WiFi is fine.... Anyone?

Jul 1, 2007, 08:55 PM	#7
MLWings19 macrumors newbie Join Date: Feb 2006 Location: Severn, MD	My wife is having the same problem. Wi-fi works great but when we leave the house it say could not activate edge. We stopped at an AT&T store and the phone was only the 2nd live iPhone they have seen and they had no idea what to do. Of course, we tried calling tech support only to find their offices were closed. Don't you think that on the biggest weekend ever for AT&T, they would have tech support 24-7?! I guess we will have to call tomorrow. __________________ 20" iMac Core Duo 2.0Ghz\| 1GB RAM \| 256MB VRAM Dell Latitude D600 1.6Ghz 60GB black iPod w/video 16GB black iPhone 3G

Jul 2, 2007, 02:03 PM	#13
SafariX macrumors member Join Date: Jan 2004	EDGE down in Sacramento? Anyone else able to get on Edge? Ive been browsing all weekend and this morning it just does not connect (email, maps, safari etc.).

Jul 2, 2007, 02:06 PM	#16
mongoos150 macrumors 6502a Join Date: Sep 2005 Location: Los Angeles	Same in Tucson. I have full signal (and E icon), but no connection. Thankfully sounds like it's not my iPhone, it's likely to be fixed soon. __________________ -YouTube -32GB iPhone -15" Penryn MBP

Jul 2, 2007, 02:10 PM	#17
mongoos150 macrumors 6502a Join Date: Sep 2005 Location: Los Angeles	Within WEEKS?! I have full signal and E symbol, but haven't been able to get on Edge all morning. Tucson, AZ. AT&T better get on this pronto. __________________ -YouTube -32GB iPhone -15" Penryn MBP

Jul 1, 2007, 04:26 AM	#4
chipchen Thread Starter macrumors 6502 Join Date: Oct 2002	I'm in Los Angeles... went all over LA today, nothing. I doubt they would not have EDGE coverage here?

Jul 1, 2007, 04:32 AM	#5
faustfire macrumors 6502 Join Date: Jul 2002 Location: California	When did you activate your phone? I couldnt get on edge for about an hour and a half after activation.

Jul 1, 2007, 11:01 PM	#8
Aniej macrumors 68000 Join Date: Oct 2006	having the exact sam problem in philadelphia. These locations listed are al major markets, I mean we are talking Los Angeles, Philadelphia, etc.

Jul 2, 2007, 12:15 PM	#9
sullivat macrumors newbie Join Date: Jul 2007	Darn it, seeing the same message when I try to use safari, youtube, weather, etc - "Could not Activate EDGE: You are not subscribed to EDGE". It was working fine for me on Friday & Saturday, but for the past two days - nothing. Just got off the phone with AT&T, who passed me to Apple, who passed me to AT&T, who passed me to Apple, who said it was definitely AT&T. They told me the network is just so busy that it probably is overloaded right now. They honestly said to try it again later in the week!?!?!!? Oh well, at least the other iPhone features are keeping me entertained - at least the phone, voicemail, sms, etc.. works fine... One thing to add, the Apple person had me eject and reinsert the SIM card - she said this fixed this for a few other customers. Not me...

Jul 2, 2007, 12:54 PM	#10
ecks618 macrumors 6502 Join Date: Jun 2006 Location: Staten Island, NY	the same thing happened to me and the guys at my apple store said this could mean that its just just a temporary drop in service and doesn't mean that edge was lost completely. Att store told me that it is just because they are still adding the means of supporting millions of iphone users and the huge stress from a peak in demand. They said if it is a service problem it should be resolved within weeks. But then again i dont like to believe att.

Jul 2, 2007, 01:57 PM	#12
XjeffX macrumors member Join Date: Jun 2004	I'm able to get on Edge now but for about an hour I could not get ANY data via edge. No servers could be connected to via safari and my email wouldn't download. Seems to be working now although my service is MUCH worse than it was w/ Tmobile & a sidekick3 here at work. I hope it catches up today or else I'll have to return it

Jul 2, 2007, 02:06 PM	#15
RidleyGriff macrumors member Join Date: Jan 2006	Same here in Los Angeles. Glad to know it's just not my phone. Seems to have gone down around 10am (was showing people some websites at work, and then when I went to send an email -- it went wonky). Anybody have any more info?

Jul 2, 2007, 02:13 PM	#19
RidleyGriff macrumors member Join Date: Jan 2006	Strange -- if it was overloaded you'd think there would just be regional outtages. (I say this, of course, not really knowing what I'm talking about). Any resident tech wizards out there know how their system is set up?

Jul 2, 2007, 02:15 PM	#20
Laslo Panaflex macrumors 65816 Join Date: May 2003 Location: Kaliforniah	I have E icon and no data transfer either . . . __________________ Mac Pro 2.6ghz, 3GB RAM, ATI X1900xt

Jul 2, 2007, 02:19 PM	#21
Karpfish macrumors 6502a Join Date: Sep 2006	Working in LA.... EDT:Not on iPhone __________________ Macbook Pro;2.4GHz C2D;4GB RAM;200GB 7200RPM HD HK Soundsticks A lot more external HD space than I need(2.77TB) Nikon SLR Gear

Jul 2, 2007, 02:26 PM	#22
mattcleary macrumors newbie Join Date: Jun 2007	add Houston, TX to this list... Started with goofy email trouble, now I'm being rejected by safari on any webpage I try. At least the phone still works

Jul 2, 2007, 02:34 PM	#23
elistan macrumors regular Join Date: Jun 2007 Location: Dallas, TX	Add Dallas TX as a non-working EDGE location (at least for me.) Regular phone calls still work fine at least.

Jul 2, 2007, 02:37 PM	#24
mongoos150 macrumors 6502a Join Date: Sep 2005 Location: Los Angeles	Pennsylvania, California, Arizona, Texas, Minnesota, Arkansas, Michigan and Washington all reporting no EDGE on iPhone. http://howardforums.com/showthread.php?t=1192626&page=2 __________________ -YouTube -32GB iPhone -15" Penryn MBP

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